Member News

Submissions due by Wednesday 26 July    Greater Anglia is reminding anyone wishing to submit views or feedback as part of the public consultation process about proposed changes to the way tickets are sold and customer service is provided at stations that the deadline is now only a week away – Wednesday 26 July. Any comments or feedback on the proposals should be sent to Transport Focus or, where appropriate, London TravelWatch, the statutory rail passenger watchdog organisations, which will receive and review all consultation responses, before providing recommendations on next steps. Details of the proposals for all Greater Anglia stations involved are available on the Greater Anglia website at www.greateranglia.co.uk/consult, including the contact details for the relevant passenger watchdog in each case. Greater Anglia, along with most other train operators, is proposing changes designed to improve customer service by providing more flexible roles for staff at stations, which would provide a better service and more assistance for customers. The proposals form part of plans to modernise the railway and bring it more in line with modern consumer expectations. They reflect significantly reduced usage of ticket offices over the past decade, as customers move to alternative, more convenient ways of buying tickets. Most tickets are now bought either online or through ticket machines. Given those trends and a world where London Underground has already moved away from ticket offices, and other sectors have also updated their models of service away from the classic desk-based approach, it also makes commercial and financial sense for the rail industry to look at the best approach for the future to ensure customer needs and expectations continue to be met. Agreement has now been reached on the formal proposals on which the industry is now consulting, to get public input before deciding on the next steps. Jamie Burles, Greater Anglia managing director, said: “The station proposals are aimed at providing a more modern and flexible service for our customers. They reflect the more convenient ways in which passengers are looking to buy their tickets and check travel information. “Station colleagues would undertake a new, more flexible role – bringing staff closer to customers. Passenger assistance arrangements would continue as they do now, from first to last trains, but with additional mobile teams to give greater flexibility in providing assistance across the network. “More details, including information about each station covered by the proposals, can be found on our website.  Any comments or feedback should be provided to Transport Focus, or where appropriate, London TravelWatch, before the end of the public consultation process on Wednesday 26 July. So anyone wishing to contribute to the consultation is encouraged to provide their comments or feedback by the deadline.” Under the plans, staff would undertake a new, more flexible ‘customer host’ role, providing advice about the best and cheapest fares, and supporting customers with other queries and accessibility needs, rather than being confined to the ticket office. Customers would still be able to buy tickets from the ticket machine and online (as now), and colleagues would still be available at the station to help customers at certain times. Ticketing assistance would also be available directly from staff in Greater Anglia’s Customer Contact Centre, contactable via the ticket machine (24 hours a day). Across the Greater Anglia network, it would mean that all 54 stations which currently have ticket offices would switch to the new model of retailing. At seven major stations – London Liverpool Street, Chelmsford, Colchester, Ipswich, Norwich, Stansted Airport and Cambridge – Customer Information Centres would sell a full range of products, as well as providing help with more complex transactions. Across the remaining 47 stations, some stations would have staff available for similar hours to today, while some would have staff available for fewer hours than today, focused on the busiest periods. The type of approach proposed for these 47 stations is, in fact, similar to that already in place at Bury St. Edmunds and Cambridge North stations, which has proved to be successful and well received by passengers. All Greater Anglia stations involved in the proposals already have ticket machines, which also have an assistance button enabling customers to contact Greater Anglia staff based at the Customer Contact Centre in Norwich (24 hours a day), to gain guidance or assistance with ticket purchase. No station would become unstaffed as a consequence of the proposals and other station facilities, such as waiting rooms and toilets, would be unaffected. Greater Anglia would continue to meet all its commitments on providing accessibility for passengers, including passengers with reduced mobility and people requiring in-person assistance. It would also create new, additional mobile assistance teams, offering greater flexibility and support in providing assistance. To re-affirm, the key components of the proposals are as follows:

• The plans would provide a more modern and flexible service for customers
• There would still be someone to help with ticket queries and information at all the stations covered by the proposals (specific hours would vary by station) and the ability for customers to speak direct to the Greater Anglia Customer Contact Centre via the ticket machine for guidance or advice
• Passenger Assist arrangements would still apply, with additional mobile assistance teams providing extra support
• No station would become unstaffed as a consequence of the proposals and other station facilities, such as waiting rooms and toilets, would be unaffected.

The consultation is taking place to inform future plans and, whatever proposals are then formally agreed, the transition to full adoption of the new model would probably take two to three years. The consultation runs until Wednesday 26 July 2023 and anyone with any comments or feedback on the proposals should send their responses to Transport Focus or, where appropriate, London TravelWatch, the statutory rail passenger watchdog organisations which will receive and review all consultation responses, before providing recommendations on next steps. Details of the proposals are available on the Greater Anglia website at www.greateranglia.co.uk/consult. The information is also available in alternative accessible formats via our website (Easy Read, large print, braille, audio, and British Sign Language).  Physical copies can be ordered by contacting Freepost – Greater Anglia Customer Relations, or by calling 0345 600 7245 (Option 8). Anyone can contribute to the consultation by contacting either Transport Focus or, where appropriate, London TravelWatch, about the proposals for their station. Details of which statutory rail watchdog to contact for each individual station can also be found on the Greater Anglia website (www.greateranglia.co.uk/consult). Submissions must be made by the end of Wednesday 26 July 2023. A Q&A about the proposals has been prepared by the Rail Delivery Group and is available at http://raildeliverygroup.com/customer-focused-stations.

These CPD-accredited training courses are ideal for those who are:

• New to HR, or are taking on HR responsibilities alongside other work as a part of their role or
• A business owner who wants to know the basics of being an employer

The next programme of events in our popular HR Heroes training series is now open for bookings. Book a place on all four events for 2023 and receive a 25% discount. Book all four modules now… Next HR Heroes events: HR Heroes Recruitment, Induction and Probation  – 12th September 2023 This workshop is recruitment 101, ensuring you have the skills to recruit and introduce your new employees into the business successfully. From understanding the requirements, interview techniques and skills to the first days, weeks, and months of your new recruit- this workshop covers it all. HR Heroes Performance and Capability – 10th October 2023 We all want our employees to excel and to deliver their best work; this workshop looks at how you can monitor and maximise performance; and how to manage issues related to performance and capability – whether that’s due to illness, lack of training or ability. HR Heroes Conduct and Grievance – 14th November 2023 Sometimes things don’t go to plan and we find ourselves in difficult situations; this workshop is designed to help you through issues related to employee conduct, including the disciplinary process and how to manage situations when employees raise issues (grievance). HR Heroes Flexible and Family Friendly Policies – 12th December 2023 Confused by statutory entitlements and how to navigate flexible working and home-based working? During this workshop, we’ll explain all the statutory entitlements to time off – from maternity, paternity and adoption leave to shared parental leave. We’ll consider flexible working, home working and how to support employees on leave. CPD accredited Our HR Heroes Programme is accredited by the CPD Certification Service as conforming to universally accepted Continuing Professional Development (CPD) guidelines and completion of the four modules will count towards 20 hours of CPD. On successful completion of the four modules you will be sent a quality assured certificate via email directly from CPD. This can be used to provide evidence for compliance and audit. This certificate does not have an expiry date. However, as employment law is subject to change, the recommended renewal period for this training is 1 year. The CPD certificate is evidence that the individual who completes this course has done so to the satisfaction of the trainer.  The CPD certificate issued is not to be confused with any governmentally recognised qualification and as such should not be regarded as certifying competence in performing a particular role, treatment or activity so may not be sufficient to obtain liability insurance. This text was originally written by MAD-HR Ltd. Copyright © 2023 MAD-HR Ltd. All rights reserved: https://www.mad-hr.co.uk/hr-heroes

In the world of business and football, success often hinges on effective management, strategic planning, and teamwork. In this blog, we explore the parallels between these two worlds and uncover valuable insights which can be applied to both fields – ultimately revealing the ‘game plan to profit’. We have identified four key areas which are pivotal to success, both on the pitch and in the boardroom. Leadership, Vision, and Culture: Both business and football require strong leadership, a clear vision, and a well-defined culture. In a business, a visionary CEO sets the direction, defines goals, and cultivates a culture which aligns with the company’s values and mission. Similarly, a football team’s coach establishes the team’s identity, sets objectives, and fosters a culture of discipline, unity, and resilience. In both cases, influential leaders create and nurture a positive culture that permeates throughout the organisation or team, enhancing motivation and driving success. Cultural Alignment and Team Cohesion: The culture within an organisation or football team significantly fosters teamwork, collaboration, and overall performance. In business, a strong culture ensures employees share common values, work towards shared goals, and operate cohesively. Likewise, a football team with a strong culture develops a deep sense of camaraderie, trust, and mutual support among players, enabling them to perform at their best on the field. A positive culture promotes synergy, encourages open communication, and enhances problem-solving capabilities. Culture and Customer Experience/Fan Engagement: In both business and football, culture influences the experience of customers and fans. In business, a customer-centric culture ensures that a commitment to exceptional service and satisfaction guides every interaction with the company. Similarly, a football team with a strong culture strives to create an engaging and enjoyable experience for its fans through various initiatives, community outreach, and a commitment to entertaining football. A positive culture translates into loyal customers and passionate fans who contribute to the organisation’s or team’s long-term success. Culture as a Competitive Advantage: A well-defined and positive culture can be a powerful competitive advantage in both business and football. It attracts top talent, enhances employee retention, and fosters organisational innovation and creativity. In football, a strong culture can help attract and retain skilled players, boost team morale, and create a competitive edge against opponents. By cultivating a unique and inspiring culture, businesses and football teams differentiate themselves, build a strong brand, and position themselves for long-term success. Culture serves as a foundational pillar for success in both business and football. The influence of culture permeates every aspect – shaping leadership, teamwork, customer experience, and competitive advantage. By recognising the importance of culture and actively cultivating a positive and aligned culture, business leaders and football coaches can propel their organisations and teams to new heights. Whether you’re striving for excellence in the boardroom or on the football pitch, remember that a winning game plan is incomplete without a vibrant and empowering culture. These points are particularly relevant if you are ‘eyeing growth’ or debating if indeed you are ready for the growth you desire. Businesses evolve – and rightly should. That means that the people, their positions and their duties will naturally need to be reassessed if you’re going to be efficient and move forward with good intent. Make sure you’re regularly looking at whether you have the right talent in the right areas, and what it would take to move to a position where that could be the case. Is your training fit for purpose? Firstly, do you have any training strategies in place, for yourself as manager, but also for all lines of your employee team? If you do, great. What’s next is to ensure that that training and ‘continual improvement’ is suited to the place in which you see yourself today, but also for what you see yourself trying to achieve as you look ahead to ‘next season’. There’s no good having a training plan which was only relevant for the previous state of play. Are you communicating regularly with your staff so that they know they have the opportunity to grow, progress and develop? Recruiting staff is one thing, but retaining them is another, as you never know where another manager might be ‘sitting in the stands’ waiting to steal them away if you’re failing to keep them fulfilled and progressing. What external support, guidance and expertise might you need, if your team is really going to excel and grow to the degree you want it to? Having outside help and insight can be so useful when you’re on a growth path, and it can certainly provide the objective kind of opinion which might help you see where your team could be improved or enhanced. Recognise that budget will always come into the equation, for the right people – as will factors around how you support well-being, and how you engage with the community. Whether a footballer or a relatively young employee, we all like to know we’re making the right decision in working for and with you. If this has been helpful, book a discovery call with us to find out how we can make a difference to your business. Image provided by MAD-HR This text was originally written by MAD-HR Ltd. Copyright © 2023 MAD-HR Ltd. All rights reserved: https://www.mad-hr.co.uk/blog/game-plan-to-profit-unleashing-the-winning-strategies-of-business-and-football  

Tenacious troops are embarking on a mission with a difference as they attempt to walk 49 miles in 24 hours. Sixteen members of the 2620 Squadron Royal Auxiliary Air Force Regiment are trekking the entire length of the Peddars Way to raise funds for East Anglia’s Children’s Hospices (EACH). They will leave Knettishall Heath Country Park at 5am on Saturday (22^nd July) and hope to reach Holme-next-the-Sea, on the Norfolk coast, by 11am on Sunday (23^rd July). The troops, based at RAF Marham, have already raised £1,735 – their target was £1,500 – and are now setting their sights on £2,000. “It’s going to be tough, but we’re looking forward to the challenge,” said Flight Sergeant Stuart Bland. “How long it takes depends on individuals, because we’ve got a mixed group taking part and it’s going to be a huge test. “They’re fit lads, but some have probably never walked more than ten miles in one go. They won’t have spent that much time on their legs. “It’s not just the physical side of things, either. It’s about mental agility and resilience, because there will be times when their brains tell them to stop. “Their minds will want to give up before their bodies, so it’s about breaking down barriers and continuing to push forward.” Flt Sgt Bland is the only regular serving member of the group. The others are a mix of full-time and part-time reservists. Five others will be helping in a support role, meeting their colleagues at various points with food and water. “The planning and admin is done and we’ve done a full-route recce, so can’t wait to get underway,” added Flt Sgt Bland, who is celebrating his 25^th anniversary with the RAF. “We just want that day to arrive now because everyone’s ready. “We were due to be doing some training that weekend but one of the guys asked if we could do a charity event instead. “I mentioned Peddars Way and said ‘do you reckon we could do it in 24 hours?’ “We decided it was possible and came up with a training plan, before decided we wanted to do it for EACH. “As a squadron, we’ve done some fundraising for them before so it was an easy decision. “It’s a great cause and we all said we wanted to support a local charity.” The walk has been planned to incorporate numerous breaks, including an hour halfway through. It has been broken down into seven legs, all of around ten kilometres, and the group should be walking at an average of four or five kilometres an hour – the pace they would patrol at during an operation. “I’m proud of the troops, who have shown real commitment and determination to make a difference,” said Flt Sgt Bland, who has served in Kuwait, Kenya, Northern Ireland and the Middle East, as well as two tours of Iraq and three of Afghanistan. “I’m also proud to have raised so much money already and thought it would be a challenge getting anywhere near £1,500. “However, it seemed to come in quickly and we’re grateful for the support. Hopefully it keeps rolling in.” 2620 Squadron Royal Auxiliary Air Force Regiment is the longest-serving unit at RAF Marham. To sponsor the group, click here.

Greater Anglia customers are advised to check before they travel (credit: Greater Anglia) Greater Anglia customers are advised to check before they travel between Monday 17 and Saturday 22 July, due to six days of planned industrial action by trade unions. From Monday 17 July to the end of Saturday 22 July, action short of a strike called by the ASLEF trade union, means there will be some cancellations on most Greater Anglia routes throughout the week. The RMT trade union has also called 24-hour strikes on Thursday 20 July and Saturday 22 July. A further strike has been called for Saturday 29 July.  Services will operate on most routes between 07.00 and 23.00 on these days, but some alterations and cancellations will also occur. There is also the potential for some short notice alterations throughout the period from 17 to 22 July, although everything possible will be done to try and prevent these happening. More details are provided of both the cancellations due to the action short of a strike, along with a summary of the service alterations on the strike days of 20 and 22 July, are provided at the end of this release. On all days affected by industrial action, passenger assistance arrangements will be available as usual. Anyone requiring assistance should plan their journey and book assistance in advance if possible. Other train operators are also affected by industrial action, so customers are advised to check all their journey details before they travel. Jamie Burles, Greater Anglia managing director, said: “While the majority of services will be running as normal during the period affected by industrial action, there will be some alterations and cancellations across our network. “We are sorry for any inconvenience caused by these service alterations and advise customers to plan ahead and check before they travel.” Customers can find all train times by visiting either National Rail Enquiries, using journey planner apps, visiting www.greateranglia.co.uk or, where appropriate, other train operators’ websites for their service alterations. Full timetable details for services on Saturday 22 July and Saturday 29 July are still being worked on and will be published as soon as details are confirmed.

Sharp-shooting colleagues have the chance to enjoy a day of networking while raising vital funds for charity. East Anglia’s Children’s Hospices (EACH) is staging its very first corporate clay shoot event in October. It is taking place at High Lodge Leisure, in Haw Wood, Hinton, near Darsham in Suffolk. Participants will enjoy tea, coffee and bacon rolls on arrival, before testing their skills by shooting at 100 clays and having mid-morning refreshments. They will then have a two-course lunch, followed by an auction, raffle and prize presentations for Top Gun, Top Team and Top Novice. “We’re very excited about this brand new venture,” said EACH Corporate Fundraising Manager Caroline Allen. “We’re stepping into the unknown but confident it’s going to be a popular and welcome addition to our busy schedule. “It’s an opportunity for businesses, corporate friends and major donors to join forces, network and have a relaxing day of fun together.” The cost is £1,000 per team of four and the event is taking place on Friday, 6^th October (9am until 4pm). There are sponsorship opportunities available. All participants must be able to shoot and hold a full valid licence, which will be required on the day. Non-shooters are also welcome but will need to be in separate teams. The cost per team of four for non-shooters is £1,200. For both shooting and non-shooting teams, a 20% early bird discount applies to anyone booking before 31^st July. Cartridges will be sold from reception on the day and no game cartridges are allowed. For more information, head here or email corporate@each.org.uk EACH supports families and cares for children and young people with life-threatening conditions across Suffolk, Norfolk, Cambridgeshire and Essex. It has three hospices – The Treehouse, in Ipswich, The Nook, near Norwich, and at Milton, near Cambridge.

We are not too sure how we have suddenly got to the end of June, but here we are! The last 3 months have whizzed by with our Easter activity program kicking off the quarter. Young people joined us for 4 days of crazy fun with an Easter theme, and time to socialise with friends and take part in positive activities. Over 100 spaces were filled for these days, which form part of the Big Norfolk Holiday Fun package. We then moved straight onto our Community Open Day, where anyone could come and see the project and ask questions about what we get up to. We had some local businesses come along to find out more, including McDonalds and King and Partners. We displayed some of the amazing artwork that our young people have produced recently, which really does look fabulous. In April we celebrated with our Cameron being nominated for the Young Person of the Year at the Local Hero Awards. We are so proud of the work he has put into our project and how much he has grown over the last 5 years, he is such a fabulous role model to others. We wish him so much luck as he embarks on his apprenticeship in the coming months. Read the full report below

Fitness fanatics put their bodies to the test for a day of mud-filled challenges, obstacles and fundraising. Forty staff and members from Norwich’s Body Transform Fitness took part in the gruelling Tough Mudder 15k event at Belvoir Castle, in Grantham. They tackled 30 intriguingly-named obstacles including Arctic Enema, Cage Crawl, Mud Mile, Kiss of Mud, Pitfall and Augustus Gloop and, in the process, raised nearly £3,000 for East Anglia’s Children’s Hospices (EACH). “It was a fantastic day and we were delighted to raise such an amazing amount of money,” said Gym Manager Dean Rudling. “We weren’t sure what to expect, given the cost-of-living crisis and the fact everyone is having to be careful with their money. “We’ve organised fundraising events before but wanted to focus our efforts on one specific charity this year. “One of our members, Caroline Allen, is Corporate Fundraising Manager at EACH and she arranged for myself and (coach) Scott Williams to have a tour of The Nook. “It’s an incredible place and an amazing charity – one that helps children and young people but also entire families. “We were blown away and it made me feel very emotional. “Although some of the stories were hard to hear, to see and hear first-hand how EACH helps these young people and their families was a real motivator for us wanting to raise as much as possible. It was an incredible experience and one I’ll never forget.” Body Transform Fitness has set itself a target of reaching £5,000 this year and already has £2,900, after Tough Mudder. “We were one of the biggest, if not the biggest, teams there,” added Dean. “It’s great bringing our members together for a big social event and it was definitely a highlight of the year. Everyone was positive and raving about it afterwards. “It’s physically challenging, of course, but great working as a team and having fun together. “Everyone’s there to support, motivate and encourage each other and it was fantastic to be part of.” Body Transform Fitness is now planning a ’12 in 12’ event, to be held overnight on the 25^th August. Both members and non-members will have the chance to gain sponsorship by pledging to complete a dozen workouts in as many hours. “There’s been lots of interest already and it’s going to be a lot of fun,” said Dean. “We’re going to organise a mix of workouts, including cardio and strength and conditioning ones. “We’ll also be keeping it fun with some themed sessions and others involving music, to keep everyone alert and pumped up in the small hours of the night!”

“Gain insight into our Sleep Out campaign from past Sleep Out attendees who joined us for the launch event for Sleep Out 2023. Thank you TreeFrog, for capturing footage and valuable insights from our launch event: https://www.treefrog.uk.com/ Interested in attending this years Sleep Out event? Get in touch with us at events@benjaminfoundation.co.uk”

THE PERFECT VENUE FOR YOUR NEXT CORPORATE EVENT Centrum, at Norwich Research Park, offers flexible corporate event space for your offsite meetings, team events and celebrations. Whether you have a summer social event to plan, a networking event to bring people together or a formal sitdown dinner for clients, Centrum is the venue for you Our prices are competitive and include use of AV, Wi-Fi and parking. Our onsite catering company can make sure your event is accompanied by great hospitality from coffee and cake, a buffet lunch, fine dining, to a bespoke menu. Whatever your needs we can tailor a package for you. Norwich Research Park Corporate Event promo flyer July 2023

Help your business grow – Apply for free digital advice and £500 grant here Go Digital funding programme Free digital business support available for small and medium sized businesses in Norfolk. Learn how to better use digital tools to identify business opportunities and help your business grow. Get free expert advice Business owners and managers can apply for this free funding programme. You will be matched with a digital adviser and get expert advice on:

• How to best sell your products online
• How to use social media to reach new customers
• How to attract new visitors to your website
• How different digital tools can benefit your business
• The best homeworking options for your team

Your adviser will do a complete digital audit of your business and produce a comprehensive report with findings and recommendations. Get a digital business grant Business owners and managers can also apply for a grant of up to £500 to help you implement a digital action plan. Applications are on a first come first served basis. Apply today Check the eligibility criteria and apply now. Apply for Go Digital Find out more For further information email econdev@norfolk.gov.uk Case studies – Real life examples of how the Go Digital programme has transformed businesses here

Sustainability is a hot topic this year, businesses are becoming more aware of their environmental impact and want to make better choices. Print is often frowned upon, by being bad for the environment with the use of paper. But what people don’t realise is that print doesn’t have to be completely dismissed from marketing and business. I see many businesses using the term ‘paper free’ or ‘e-communication is better’ .This is something that comes from little knowledge on the use of paper. One of the most common myths is that using paper is bad for the environment, when it’s actually one of the most recycled materials in the world and comes from sustainable natural sources. Businesses that use the term ‘paper-free’ or ‘go-green’ give an impression that digital is better for the environment than using paper. If you actually break down the lifetime of both of those, you begin to realise that it’s not always the case. Paper is a renewable and sustainable product made from wood which is harvested from sustainable European forests. Because more businesses and individuals are using digital and e-communication instead, this means that data has to be stored somewhere, usually using a cloud service. The ‘cloud’ is not that thing up in the sky, they’re actually colossal data centres. These centres hold machinery and servers that are commonly made using finite raw materials which are precious and non-renewable. As well as being incredibly difficult to recycle, these data centres produced 53.6million metric tonnes of e-waste in 2019. Just to put that into perspective that’s around the weight of 150 Empire Estate buildings. Call me biased but I think print marketing is one of the best ways to make an impression is to have something in your hands to touch and actually feel, this is called haptic communication. Triggering the senses is more likely to secure trust and a potential sale, rather than looking at something on a digital screen. So, how can you make your print marketing more sustainable?

• Explore the fun range of materials that are on offer; something like plantable seeded paper which grows into wild flowers attracting bees and wildlife into your garden. Not only is this great for the environment being biodegradable, but it gives a second use to your print and is also fully compostable. Seeded paper can be used for lots of different print formats, such as business cards, flyers and postcards.
• Use 100% recycled paper, this is made from PCW (post-consumer waste), paper from our bins. It’s a great cost-effective option, but importantly allows you to let your customers know that you are eco-conscious and you want to make a difference. As this is a plain white sheet, it’s a great option for business stationery, flyers and leaflets.
• Scrap those roller banners, they aren’t recyclable and never last very long. Make the switch to my new product. The ‘eco-board’, a strong material that is made out of recycled cardboard boxes. We use print using vegan ink on these boards, again something else that can be used on your marketing to show your customers you’re making better choices.
• It’s very rare that you see signage that is non-recyclable, but there are so many options on offer that are fully recyclable. One particular material which I like to use for a Correx replacement is Triaprint, it’s a PVC free plastic material that I like to call ‘for sale sign’ board. This is a great alternative which can now be put in the recycling bin.
• Eco-friendly merchandise, for things like pens, cups and key rings, use recycled plastics or make sure that everything is recyclable. And then clothing and bags, use organic cottons.

Businesses quickly jump to the idea of being paper free because they think it’s the right thing to do, understandably it sounds like the best thing for the environment. But businesses just aren’t aware of what eco-friendly print is on offer. I agree with being more conscious with print to an extent, for example no need to be printing every email. I think it’s just about being a bit more careful of what you choose to get printed therefore being more sustainable. If you’re interested in seeing how you can make the switch to eco-friendly print then please don’t hesitate to book in for a chat today.