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Consultation deadline for proposed ticket office changes approaches

Submissions due by Friday 1 September Greater Anglia is reminding anyone wishing to submit views or feedback as part of the public consultation process, about proposed changes to the way tickets are sold and customer service is provided at stations, that the deadline is now only a week away – Friday 1 September. Any comments or feedback on the proposals should be sent to Transport Focus or, where appropriate, London TravelWatch, the statutory rail passenger watchdog organisations, which will receive and review all consultation responses, before providing recommendations on next steps. Details of the proposals for all Greater Anglia stations involved are available on the Greater Anglia website at www.greateranglia.co.uk/consult, including the contact details for the relevant passenger watchdog in each case. Greater Anglia, along with most other train operators, is proposing changes designed to improve customer service by providing more flexible roles for staff at stations, which would provide a better service and more assistance for customers. The proposals form part of plans to modernise the railway and bring it more in line with modern consumer expectations. They reflect significantly reduced usage of ticket offices over the past decade, as customers move to alternative, more convenient ways of buying tickets. Most tickets are now bought either online or through ticket machines. Given those trends and a world where London Underground has already moved away from ticket offices, and other sectors have also updated their models of service away from the classic desk-based approach, it also makes commercial and financial sense for the rail industry to look at the best approach for the future to ensure customer needs and expectations continue to be met. Agreement has therefore been reached on the formal proposals on which the industry is now consulting, to get public input before deciding on the next steps. Jamie Burles, Greater Anglia managing director, said: “The station proposals are aimed at providing a more modern and flexible service for our customers. They reflect the more convenient ways in which passengers are looking to buy their tickets and check travel information. “Station colleagues would undertake a new, more flexible role – bringing staff closer to customers. Passenger assistance arrangements would continue as they do now, from first to last trains, but with additional mobile teams to give greater flexibility in providing assistance across the network. “More details, including information about each station covered by the proposals, can be found on our website.  Any comments or feedback should be provided to Transport Focus, or where appropriate, London TravelWatch, before the end of the public consultation process on Friday 1 September. So anyone wishing to contribute to the consultation is encouraged to provide their comments or feedback by the deadline.” Under the plans, staff would undertake a new, more flexible ‘customer host’ role, providing advice about the best and cheapest fares, and supporting customers with other queries and accessibility needs, rather than being confined to the ticket office. Customers would still be able to buy tickets from the ticket machine and online (as now), and colleagues would still be available at the station to help customers at certain times. Ticketing assistance would also be available directly from staff in Greater Anglia’s Customer Contact Centre, contactable via the ticket machine (24 hours a day). Across the Greater Anglia network, it would mean that all 54 stations which currently have ticket offices would switch to the new model of retailing. At seven major stations – London Liverpool Street, Chelmsford, Colchester, Ipswich, Norwich, Stansted Airport and Cambridge – Customer Information Centres would sell a full range of products, as well as providing help with more complex transactions. Across the remaining 47 stations, some stations would have staff available for similar hours to today, while some would have staff available for fewer hours than today, focused on the busiest periods. The type of approach proposed for these 47 stations is, in fact, similar to that already in place at Bury St. Edmunds and Cambridge North stations, which has proved to be successful and well received by passengers. All Greater Anglia stations involved in the proposals already have ticket machines, which also have an assistance button enabling customers to contact Greater Anglia staff based at the Customer Contact Centre in Norwich (24 hours a day), to gain guidance or assistance with ticket purchase. No station would become unstaffed as a consequence of the proposals and other station facilities, such as waiting rooms and toilets, would be unaffected. Greater Anglia would continue to meet all its commitments on providing accessibility for passengers, including passengers with reduced mobility and people requiring in-person assistance. It would also create new, additional mobile assistance teams, offering greater flexibility and support in providing assistance. To re-affirm, the key components of the proposals are as follows:

  • The plans would provide a more modern and flexible service for customers
  • There would still be someone to help with ticket queries and information at all the stations covered by the proposals (specific hours would vary by station) and the ability for customers to speak direct to the Greater Anglia Customer Contact Centre via the ticket machine for guidance or advice
  • Passenger Assist arrangements would still apply, with additional mobile assistance teams providing extra support
  • No station would become unstaffed as a consequence of the proposals and other station facilities, such as waiting rooms and toilets, would be unaffected.

The consultation is taking place to inform future plans and, whatever proposals are then formally agreed, the transition to full adoption of the new model would probably take two to three years. The consultation runs until Friday 1 September 2023 and anyone with any comments or feedback on the proposals should send their responses to Transport Focus or, where appropriate, London TravelWatch, the statutory rail passenger watchdog organisations which will receive and review all consultation responses, before providing recommendations on next steps. Details of the proposals are available on the Greater Anglia website at www.greateranglia.co.uk/consult. The information is also available in alternative accessible formats via our website (Easy Read, large print, braille, audio, and British Sign Language).  Physical copies can be ordered by contacting Freepost – Greater Anglia Customer Relations, or by calling 0345 600 7245 (Option 8). Anyone can contribute to the consultation by contacting either Transport Focus or, where appropriate, London TravelWatch, about the proposals for their station. Details of which statutory rail watchdog to contact for each individual station can also be found on the Greater Anglia website (www.greateranglia.co.uk/consult). Submissions must be made by the end of Friday 1 September 2023. A Q&A about the proposals has been prepared by the Rail Delivery Group and is available at http://raildeliverygroup.com/customer-focused-stations.

Upp – Up-Connect and Away!!

We had an amazing time this week collaborating with the wonderful teams at Upp and PMD CONTRACTING LTD to establish a shiny new PoP site in Aylsham. At Up Connect, we have a soft spot for Norfolk as this is where the business was founded. That’s why we understand the importance of bringing full-fibre broadband to towns like Aylsham, to unlock incredible connectivity and take Norfolk to the next level. Charles Thomas, our director was on hand to see the progress and said “It’s extremely rewarding to see the fruits of our labours come together and deliver full-fibre broadband to residents and businesses in Aylsham and surrounding areas. It’s incredible to see our work, from negotiating lease terms and obtaining planning consent, to conducting flood risk assessments and contamination reports, transform into physical infrastructure benefiting so many!” Through land acquisition and planning support, let’s continue to connect the UK together! (23) Post | Feed | LinkedIn

Westcotec take on bold skydiving challenge to support Nelson’s Journey 25th Anniversary.

Tim, Olly, Joanna and Dom from Westcotec will be fearlessly taking the plunge and jumping out of a plane on Saturday 16th September to raise funds for Nelson’s Journey. Westcotec are one of Nelson’s Journey NJ25 business supporters who, with other NJ25 businesses this year are collectively raising £25,000 which will fund a professionally trained Child Bereavement Support Worker for a year which will help over 100 bereaved children and young people in Norfolk. The Westcotec team aim to raise £1,920, if you’d like to know more or wish to sponsor us, visit: https://lnkd.in/eezCX-nG  

Business Leaders join forces to help entrepreneurs with big decisions.

Since October 2020, The Sounding Board have been helping Norfolk and Suffolk entrepreneurs navigate real-life business challenges through a six-session programme aimed at supporting business leaders with growth and strategic direction. Their mission is to not only help others in crisis periods but to offer their time and energy to collectively give a little back to both business and good causes. They pledge to raise £50,000 to support the Norfolk Community Foundation in tackling food insecurity. A chance to meet with this group of professional advisors and generally nice people will be at Hethel Engineering Centre on Tuesday 19th September, between 8 am and 10.30 am. They are hosting a Discovery breakfast: this face-to-face event will be a great opportunity to meet some of the mentors, who have exceptional knowledge, to share and hear experiences from alumni and to understand how it all works. Essentially, this session allows time for participants to come together to share what challenges they face right now and how best to put a plan into action. John Nortcliffe, Architect & Director, Redhead Architects Ltd, who completed the programme in 2023, said,  “My repeated thanks go to Kevan & Saul for all their support on my Sounding Board journey. They both engaged and took the time to understand some of the unique challenges we face as a growing business. As the name suggests, it was useful to sound out many of my thoughts on where to go next and build on what we have. I have already raved on about it to many of my industry peers”. Founder and Mentor, Richard Ross defines the purpose of the programme; “The entrepreneurial journey is rarely a smooth one and, in good times and bad, there are always big decisions to be made. The Sounding Board is a group of experienced business leaders who you can talk over your dreams and challenges with and together come to better decisions to drive your business forward. It was important to all of us that we give our time free – any fees go directly to support vulnerable families” Already, they have raised over £13,000, helping SME businesses across Norfolk and Suffolk. All funds raised go directly to, The Nourishing Norfolk Network, who so far, have opened 15 affordable food hubs to ensure communities have access to affordable, healthy food. Norfolk Community Foundation – JustGiving. To find out more, contact Angela Brett at angela.brett@chadwicks.co.uk or register your place today: The Sounding Board. Discovery Breakfast. W. Home | The Sounding Board

Join the Anglian Demolition team!

Here at Anglian Demolition & Asbestos, we understand that our team defines our business; that’s why we invest in our people by developing their skills suited to their career path. We are always looking for new employees to come and join our growing team in various roles at our HQ in Attleborough, Norfolk and on-site across our divisions! If you think you would be a good addition to our team and interested in having a career in our industry, we would love to hear from you. We are always looking to hire:

  • Labourers
  • Asbestos Removal Operatives & Supervisors
  • Chargehands
  • Asbestos Surveyors
  • Supervisors
  • Plant Operators
  • Site & Project Management
  • Scaffolders (Advanced, Part 2/1)
  • HGV / LGV Drivers (RORO, Bulker, Artic, Skip)

View all of our current vacancies here

Five Year Responsible Waste Scheme Signed with King’s Lynn BID

In June 2023 an innovative initiative was launched bringing benefits to levy-paying businesses in Kings Lynn. Businesses will now be able to access exclusive rates for their commercial waste collections. This will help businesses save on their waste management costs, whilst ensuring their waste is treated and recycled responsibly. Anglian Waste Recycling, a prominent player in East Anglia’s waste management and recycling sector, have partnered with Discover King’s Lynn Business Improvement District (BID). The partnership, that is set to span the next five years, seeks to minimise waste created in the Kings Lynn area being sent to landfill and increase recycling rates by Anglian Waste Recycling managing and processing the waste collected. In addition to the discounted rates, all clients are invited to receive a free, no obligation waste audit. This allows us to analyse their waste data against their waste targets and identify areas to help them achieve goals to combat environmental change and reduce waste costs. This is a huge benefit for BID members, and one we hope they will take full advantage of! Vicky Etheridge, BID Manager for Discover King’s Lynn, commented: “We’re thrilled to be partnering up with Anglian Waste Recycling for this exciting sustainability project which will help reduce the amount of waste we send to landfill from the Kings Lynn area. This will give business owners in the area the chance to responsibly manage their waste!” Kings Lynn BID levy payers will have access to exclusive rates for commercial waste collections and are able to request a complimentary, no obligation waste audit. This partnership will also enable the tracking of waste data within the BID area, this data will serve as a benchmark, enabling the team to chart substantial reductions in waste over subsequent years. Vicky Etheridge, Manager for King’s Lynn BID (right) celebrates a new partnership with Matt “Darcy” Raven, Field Sales Executive of Anglian Waste Recycling

Greater Anglia issues travel advice for Sundown festival 2023

Greater Anglia is advising festival-goers attending Sundown in Norfolk to plan ahead and consider alternative travel arrangements, as industrial action is set to severely disrupt rail services. Strikes have been called by the RMT trade union on Saturday 26 August and Saturday 2 September, along with strike action by the ASLEF trade union on Friday 1 September and action short of a strike by ASLEF members on Saturday 2 September, meaning fewer services will run across the Greater Anglia network. Engineering works will also be taking place on some routes. As a result, people travelling to Sundown Festival on Saturday 2 September are encouraged to plan their journey in advance and find alternative transport. A very limited rail replacement bus service will run between Ipswich and Norwich all day on Saturday 2 and Sunday 3 September. However it is expected to be very busy. Hourly non-stop buses will operate between Ipswich and Norwich, taking approximately 90 minutes. Hourly ‘stopper’ buses will operate between Ipswich and Norwich via Stowmarket and Diss, taking approximately 2 hours. Extra staff will be on hand at Ipswich and Norwich to help customers with their journeys. James Steward, Greater Anglia’s Area Customer Service Manager, said: “We always want to support local events where possible. However, due to industrial action and engineering works over this weekend, we are advising customers to please plan ahead and consider alternative travel arrangements. “A limited rail replacement service will run, and passengers are advised to check before they travel and allow more time for their journey. These buses will be extremely busy, and we are advising anyone attending Sundown festival to consider alternative travel arrangements.” Customers are also advised to check before they travel this autumn. Buses will replace trains between Ipswich and Norwich and Ipswich and Bury St Edmunds on the Ipswich – Cambridge/Peterborough line over the following weekends:

  • Saturday 2 and Sunday 3 September
  • Saturday 9 and Sunday 10 September
  • Saturday 16 and Sunday 17 September
  • Saturday 23 and Sunday 24 September
  • Saturday 30 September and Sunday 1 October

Saturday 4 and Sunday 5 November

Howes Percival hires senior corporate immigration lawyer to meet growth in workload

Firm reports increased demand and instructions from clients wanting strategic advice on recruiting outside of UK Leading law firm Howes Percival has appointed specialist corporate immigration lawyer Bilal Ehsan as a Director, to help meet the growing demand from clients faced with significant recruitment pressures and an increasing need to look for talent outside of the UK. Bilal, who joins Howes Percival from Deloitte where he was an Associate Director (Solicitor), is an experienced lawyer with expertise in supporting start-ups, SME’s and major multi-national organisations on all aspects of business immigration. He is also skilled in developing and managing immigration programs for a diverse range of clients and his previous work at some of the world’s largest professional services firms further solidifies his expertise. He routinely supports businesses with sponsor licence applications, work related visa sponsorship, permanent residence and right to work considerations. He takes a particular interest in providing operational and strategic advice to companies on the multifaceted immigration landscape, immigration policy design and implementation, sponsorship compliance and considerations arising from a corporate restructure. Bilal’s background aligns with the firm’s ambition to develop a specialism in this area, enabling the firm to better serve clients with diverse immigration needs. The firm is looking to develop a wide range of services including transactional services such as assessing eligibility of work permits, visas and permanent residence applications, right to work, and monitoring compliance and managing critical expiration dates, through to more advisory services such as delivering training, immigration audits and co-ordinating immigration requirements for domestic and cross border projects. The team will also take care of document procurement, business travel issues and immigration considerations arising from corporate restructure, as well as advising overseas businesses looking to set up a presence in the UK. Bilal Ehsan commented: “Immigration is both highly political and a rapidly changing area of law.  Since Brexit, the UK has seen a significant increase in businesses applying for sponsor licences and a large increase in visa sponsorship for migrant workers across the board.  This is largely due to skills shortages and consequently, a relaxation of the immigration rules, making it somewhat easier for sponsors to employ the talent they need from around the world. “The Home office has also recently ramped up efforts to crack down on organisations that are non-compliant with their sponsorship obligations or those who may be hiring workers illegally. It is strongly recommended that organisations revisit their sponsorship and right to work processes, if not done so recently, to ensure they do not get caught out.” Howes Percival Partner and Head of Employment & HR Law, Paula Bailey, added, “We are absolutely delighted to welcome Bilal to Howes Percival and to be able to add corporate immigration expertise to our list of services.  Bilal brings extensive experience and a strong track record in advising clients on all aspects of business immigration. With his expertise, Bilal adds significant value to the firm by providing operational and strategic advice on the complex immigration landscape, catering to the needs of start-ups, small owner-managed businesses, and major multi-national organisations. “We want to be seen as one of the best UK immigration service providers in the country and an extension of our clients’ HR/global mobility teams.  We know from talking to our clients that employers are keen to ensure their new hires have a seamless onboarding process and our aim is to help employers transform their immigration programs, so that they can provide a best-in-class service.” For more information visit: https://www.howespercival.com/services/employment-and-hr/

A Digital Marketing Plan for Higher Education

SocialB Digital Marketing Blog Last modified: 16 Jun 2023 by Georgia Ventiroso Digital Strategy | Social Media | Training Are you interested in using social media to leverage your university’s online presence? Have you explored the possibilities of staff and student recruitment through digital channels? Every industry has unique possibilities and challenges whilst using online channels to boost their reputation. For higher education, digital marketing can be used to promote the quality of your tuition, recruit new students for enrolment and support your graduates to discover their future opportunities. But not every university knows where to start when developing their digital plan or how to advance their online strategy to reach even further heights. As digital marketing experts, SocialB has supported numerous education programmes to improve their digital marketing plan through our vast range of courses. And we are here to let you in on a few secrets to set you on your way towards digital success. Read on to find out how. An online strategy for student recruitment With so much competition and shifts in society, most universities face challenges in student recruitment. Building a strong online presence can create so many opportunities for you to reach and nurture prospective students, but before you get going, you need to set a plan in place. As part of your strategy planning, consider the following steps: 1. Understand your target audience: If you’re clear on your organisation’s values and identity, it shouldn’t be too tricky to picture the types of students you are hoping to attract. Consider where your audience spend their time online, and the content marketing that can be used to hook their attention. Top tip: build persona groups and deep dive into their personality types, including hobbies and interests. 2. Analyse your competitors: There is nothing wrong with some friendly competition and some of the best ideas can be sparked by researching our competitors’ approach. Have a look at the technique and tone that your fellow universities are taking to attract prospective students. Top tip: don’t just copy what they are doing but try to spot gaps that they are not yet filling and be the ones to pave the way! 3. Set clear objectives: If we don’t consider milestones to reach, how do we know whether we are going in the right direction? Establish distinct KPIs using a SMARTER marketing model to monitor your progress. This will help you to stay on track and keep you motivated alongside your incremental increases, looking forward to an influx of leads from incoming students. 4. Multi-channel marketing: Don’t just stick to one channel or approach. Nurture your audience across multiple channels such as social media, email marketing and SEO content. If you keep them engaged, then you’ll stay on their minds when they are considering which future school to go for. Top tip: use automation and retargeting to simplify your efforts and save you tonnes of time. Empowering your graduates online Setting your fledglings free can be a massive moment for both the graduates and the university itself. You may have given them exceptional skills to use in the working world, but have you empowered them to carve out opportunities with prospective employers online? Using social media provides incredible possibilities for networking and self-promotion. Give your graduates career confidence by offering them training on building a strong social media presence. Top tip: this will be another student perk for you to promote online, showing that alongside caring about their time spent within your university walls, you also nurture their future successes. Boosting reputation for your college Alongside attracting the right students and empowering your graduates online, the overall impact of effective digital marketing will do wonders for boosting the universal reputation of your school. If you have a distinct online personality and seize the opportunities through digital channels, your presence will expand both online and offline. There can be short-term and long-term gains from having a solid marketing strategy, and although it can take time to build confidence and tactics, you will be celebrating the impact well into the future. Do you want to take things to the next level? SocialB can offer bespoke training courses to accommodate your specific needs for up-skilling your team. We have supported several organisations within the higher education industry, and you can find some of our customer testimonials below. Please feel very welcome to contact our team if you have any questions or would like to hear about the alternative options available. Images provided by SocialB

SEO and Social Media: An Organic Match Made in Heaven

As a full-service digital marketing Agency, you can trust us, when we say we know which way to go with your business’ digital marketing. Whilst we understand that there are many routes to take, whether it’s sticking with the paid, PPC and Paid Social, or taking a bit more of a longer journey into organic search and social, we can help you work out which is the best option for your business. As the saying goes, one shoe doesn’t fit all. In this case, we’re going to be discussing the dream team which is SEO and Organic Social Media. As this match has been a real hit for one of our clients, Garden Room Designs who we have been working closely with for over a year now showcasing their orangery extension expertise and stunning building style to the top of the SERPs and Social. Their SEO and basic organic social media has seen some great results from, now it’s time to see how far we can progress them in their niche. At this point, you might be thinking, well, organic social media and organic search aren’t as connected as paid social and paid search, so how does this work so well? But, that’s where we’re here to tell you that there’s still quite a correlation which you will discover if you give it a bit of TLC.  Social’s Effect on Search When considering your social media strategy for a positive effect on search, it’s important to take into consideration the user or audience intent alongside the specific social media platform that you’re using. Depending on if you are using the O.G platforms, (Facebook, Instagram, Twitter/X) or the “newer” platforms such as Snapchat or TikTok, there are more advantageous ways to incorporate your organic social with SEO.  We all know some platforms are easier to drive organic traffic to than others. Instagram, Snapchat, and TikTok are driven by more visual elements, so it can be harder to understand the impact it is having on organic search. This may be due to the correlation between links utilised by users and ways of directing traffic to websites embedded within the sites are more difficult than the other social media platforms. However, when we look at Facebook and Twitter/X, these are the social media platforms that are more accustomed to driving traffic to the websites that have URLs included in the copy of the post itself. So that being said, it should come as no surprise when there are links associated with Facebook or Twitter/X posts that show up in search engine page results.  Search’s Effect on Social You might all be thinking, does SEO actually impact Socials? Well, it does indeed have an effect on organic social media and the reach you receive. Think about it in a basic sense, the more a business takes care in implementing technical, off-page, and on-page SEO tactics on their website’s pages, the more they can expect to see increases in the site’s search traffic, sessions, and visibility to new session users and in turn, potential social icon clicks.  However, the biggest piece of the search engine and social marriage that sees it all come together is the usability of organic social media posts populating search engine results pages. As Twitter/X and other social media platforms rank highly on Google, more posts show up. Especially if there are social media posts with website links in them. This means there’s a greater possibility that users who are searching will end up on a website. We believe this is because social media posts, especially those with trending topics or high user intent, show up in the SERPs for those specific users.  Search and Social So, not only will enhancing your social media help to gain engagement on social media platforms but, especially if there are posts that have interesting insights or researched data points, there is a higher likelihood that those posts will populate on the SERPs too. Nice! For some expert advice on your business’ organic presence, or to discuss some of the other paid options out there, contact a member of our team today and we’ll talk you through some of the work we do for our lovely clients.  Image provided by NU Image, Unsplash

Looking for Conference Organisers?

We’ve got you covered! As a company, we understand that organising a conference can be a daunting task. There are so many details to keep track of, so many moving parts to coordinate, and so many deadlines to meet. As event organisers ourselves, we know firsthand what it takes to plan a successful conference, and we’re here to help you make your next event a success. Have you been told to organise a conference and don’t know where to start? At Huxley Events, we specialise in organising company conferences. Whether you’re planning a big corporate event or a small business meeting, we’ve got the expertise and experience to make sure everything runs smoothly. From the venue to the catering, from the keynote speakers to the entertainment, we take care of everything so you can focus on what really matters: your guests and your content. One of the things that sets us apart from other event organisers is our attention to detail. We know that the little things can make a big difference, which is why we take the time to make sure everything is just right. We’ll work with you to create a customised plan, with our dedicated Conference Organisers, that meets your specific needs and goals, and we’ll be available throughout the planning process to offer support, advice, and guidance. Pre-planning, logistics and set up is key for a successful event! Have you been told to organise a conference and don’t know where to start? Here are just a few of the things we can take care of when it comes to organising your company conference:

  • Venue selection Finding the right venue is crucial to the success of your conference. We’ve worked with a variety of venues, from hotels and convention centers to unique spaces like Museums and high end restaurants, and we’ll use our extensive network of contacts to find the perfect location for your event.
  • Catering Good food is an essential part of any conference. We’ll work with you to create a menu that fits your theme and budget, and we’ll make sure that everyone’s dietary needs are met.
  • Logistics From transportation to accommodations to printing of collateral, we take care of all the logistical details, so you don’t have to worry about a thing.
  • Audio-Visual Support Technology is more important than ever when it comes to conferences. We can provide everything from state-of-the-art audio-visual equipment to technical support staff, ensuring that your presentations and other activities go off without a hitch.
  • Guest Management We can help with attendee registration online, provide printed event agendas, name badges and we are always ready to assist with onsite check in.

At Huxley Events, our goal is to take the stress out of conference planning so you can focus on the content and guests of your event. Our team will work closely with you to create a seamless event that meets your goals and exceeds your expectations. We pride ourselves on our customer service and we always go above and beyond to ensure that our clients are happy! If you’re planning a company conference and want to take the stress away by working with a Conference Organiser, let us handle the logistics so you can focus on the content. Contact us today to learn more about our services and how we can help you plan an unforgettable event.  

King’s Lynn Art in the Streets, Call for Lead Artist

Background Discover King’s Lynn is the Business Improvement District for King’s Lynn Town Centre. Our aim is to create a town centre of which we are all proud, where businesses thrive, new and creative opportunities are encouraged , and visitors choose to return again and again. To fulfil our aim we want to foster a greater sense of pride in the town, and help generate feelings of vibrancy and optimism. The UK Shared Prosperity Fund (UK SPF) is the UK Government’s long term funding stream to replace EU structural funds. It is intended to help support the UK Government’s Levelling Up policy.  The Borough Council of King’s Lynn and West Norfolk has been allocated funding from the UK SPF and has chosen to invest in three priorities, including Communities and Place. Within this priority there are two interventions of relevance to this project; E1 – Improvements to Town Centres and High Streets E6 – Local arts, cultural, heritage & creative activities For further information about the West Norfolk Shared Prosperity Fund go to West Norfolk SPF In addition to the above, King’s Lynn is the recipient of £25m from the Towns Fund. Three of the five Towns Fund projects in King’s Lynn will stimulate and support the creative industries and / or improve the public realm of the Town Centre. Most notably, the Rail to River project incorporates the installation of 2 pieces of public art along its route. For more information about the Town’s Fund projects go to  Vision King’s Lynn We want to use the small amount of UK SPF that we have been granted to add to the momentum and opportunity created by the Towns Fund. We hope it will be the start of a longer piece of work with people who live and work in the town centre, to create interest, identity and pride in the town centre. Brief We are looking for a lead artist to work with us to deliver up to 3 sites (depending on budget and identification of suitable sites) for 2D and 3D murals / art in King’s Lynn town centre. We have already identified a shortlist of sites and are in the process of identifying any further constraints related to successful implementation of a public art work. The successful applicant will assist in finalising the selection of the preferred site(s) and will therefore need to demonstrate a proven ability to plan, coordinate and deliver high quality public art that will provide a long-term contribution to the selected setting. We would like this project to open the way for future projects – in King’s Lynn and possibly in other parts of West Norfolk. Consequently, we would like to consider other opportunities for themed public art – not just on building gables or walls, but possibly other structures such as utility boxes, site hoardings, empty shop windows and temporary banners. We therefore require this project to establish a process / blueprint for future projects and see this as a required output from this brief. We feel that engagement with the local community is key to the success of this project. We will assist the successful artist in identifying local groups and community stakeholders to work with in developing themes and concepts for the final art work(s). We want the engagement process to leave us with a wealth of themes and ideas that can be taken forward in future funding rounds. Practicalities and Guiding Principles We have an initial list of potential sites for this project, however some might not be suitable due to costs and the timescale of the project. The project steering group will work with the lead artist to identify appropriate sites to fit the timescale and budget. We appreciate this is quite a fluid brief so we thought it important to highlight some guiding principles that underpin this project. Engagement – we want this project to be based on genuine engagement and discussion. We believe work like this has the potential to play an important role in generating a sense of pride in place, identity and ownership. Environmental sustainability – we want to ensure that the whole process, from engagement activities through to the final works are undertaken with minimal impact on the environment, and take into account maintenance and longevity. Supporting local artists and creativity – If possible we would like the project to involve local artists. We are working to identify local persons that may be interested in being involved in the project. We would like the successful lead artist to contribute to this selection process and to work with at least one local artist in creation of the final work. Impact! – We want this project to make a visual impact, as well as making an impact on those who participate in the engagement activities. About you We are looking for an artist with demonstrable experience in this area of work, who has a track record of engaging with a diverse range of people, and who is accustomed to working in public open spaces and with public sector bodies. Project Timelines These are the project milestones as set out in the project proposal that was approved by the Borough Council. The end point of 31.3.24 is non-negotiable.

  • Appoint artist – Early September2023
  • Engagement activity September to end October 2023
  • Identify longlist of sites – September to October 2023
  • Planning permission submitted no later than November 2023
  • Planning granted – Feb 2024
  • Sites prepared and art pieces created / installed by 31st March 2024
  • Satisfaction / perception survey – March 2024

Budget The budget for the engagement work and production of art pieces is £11,500 there is a separate allocation for planning consents which may not be required and could be put towards other materials / items. There is also a separate budget for marketing / promotion. Requirements If you are interested in delivering this project, please respond via email to Vicky Etheridge, BID Manager, vicky@discoverkingslynn.com with the following information by close of play on Monday 28th August, we will shortlist candidates and aim to hold interviews on Wednesday 6th September.

  • Your approach to engagement.
  • How you will go about gathering and interpreting the themes and ideas that come from the engagement activities and translate them into visual art ideas.
  • Your approach to the practical application and creation of 2d art into a space, particularly in a heritage setting, and including seeking permissions from landowners, risk assessments, planning consents etc.
  • How you will minimise the environmental impact of the project.
  • Whether you would seek to involve local artists and how you might do this.
  • Timeline, key milestones and costings
  • Examples of previous work that is relevant to this brief.

Please set out the above on headed / branded paper and return via email. We look forward to hearing from you!