Have you ever wondered why that despite your best efforts of explaining all of the great things that your product or service does, the prospect doesn’t always show the sort of interest you hoped for and the sales opportunity is lost?
Why not come along on Tuesday 18th April 2017, to a free workshop hosted by Matt Sykes, Sales Trainer at Mindspan, to find out why performance psychology continues to give progressive sales professionals an advantage in the market place.
In this practical and engaging session, Matt will help delegates understand what’s going on inside the prospects mind when we first meet them and how shaping their thinking, will improve the opportunity to progress the sale.
Matt will also explain the benefits of ‘sequence selling’, why customers prefer to buy this way and some of the buying motives that can often be missed.
There’ll be gifts and prizes and a Q&A session. The workshop is relevant for any member, be that an experienced sales professional who someone looking to learn how to improve the way they sell.
Integro Languages, based in Norwich, has recently been awarded a supply arrangement covering 8 countries for AIG, the global American insurance giant. Integro’s team have worked with a pilot group at the company’s offices in Croydon for 12 months, implementing a whole new approach to handling claims involving foreign language documentation.
Throughout the pilot, Integro was able to demonstrate huge cost savings, as well as considerable improvements in the speed and efficacy of the claims process. As a result, Integro have now been appointed as supplier to the global network of AIG’s assistance centres – a massive contract solidifying Integro’s position as a serious and formidable provider of language support services to the insurance industry.
“Integro’s services have been an absolute game changer for us here. We’re working faster, handling claims faster and making considerable cost savings as we go. We’re looking forward to a long and fruitful working relationship with Integro”. Complex Claims team, AIG.
Integro has been active in the Health insurance and PMI industry, backing up claims teams and assistance handlers for 10 years.
Integro Languages, based in Norwich, has recently been awarded a supply arrangement covering 8 countries for AIG, the global American insurance giant. Integro’s team have worked with a pilot group at the company’s offices in Croydon for 12 months, implementing a whole new approach to handling claims involving foreign language documentation.
Throughout the pilot, Integro was able to demonstrate huge cost savings, as well as considerable improvements in the speed and efficacy of the claims process. As a result, Integro have now been appointed as supplier to the global network of AIG’s assistance centres – a massive contract solidifying Integro’s position as a serious and formidable provider of language support services to the insurance industry.
“Integro’s services have been an absolute game changer for us here. We’re working faster, handling claims faster and making considerable cost savings as we go. We’re looking forward to a long and fruitful working relationship with Integro”. Complex Claims team, AIG.
Integro has been active in the Health insurance and PMI industry, backing up claims teams and assistance handlers for 10 years.
Integro Languages, based in Norwich, has recently been awarded a supply arrangement covering 8 countries for AIG, the global American insurance giant. Integro’s team have worked with a pilot group at the company’s offices in Croydon for 12 months, implementing a whole new approach to handling claims involving foreign language documentation.
Throughout the pilot, Integro was able to demonstrate huge cost savings, as well as considerable improvements in the speed and efficacy of the claims process. As a result, Integro have now been appointed as supplier to the global network of AIG’s assistance centres – a massive contract solidifying Integro’s position as a serious and formidable provider of language support services to the insurance industry.
“Integro’s services have been an absolute game changer for us here. We’re working faster, handling claims faster and making considerable cost savings as we go. We’re looking forward to a long and fruitful working relationship with Integro”. Complex Claims team, AIG.
Integro has been active in the Health insurance and PMI industry, backing up claims teams and assistance handlers for 10 years.
Sick couriers can be charged £250 if they can’t find cover brings employment status back into the news again with more questions about the employment rights of self-employed couriers.
Philip Mann, previously Chairman of London-based Pollitt & Partners, Director at BamberForsythFitch and Head of Literature at Wolff Olins, has joined Norwich marketing agency Creative Sponge as Non-Executive Chairman.
Mr Mann’s appointment comes at a time of significant growth for the agency, which has recently taken on a London office and appointed a new Creative Director and Account Executive.
Alex Tosh, Creative Sponge Managing Director:
“The expansion of our London client base over the past two years has been significant so this is a great time for Philip to be joining us. We are confident that his experience will help us as we continue to develop our business both regionally and nationally.”
Philip Mann:
“I’m delighted to have the opportunity to help Creative Sponge develop their business over the coming years. The team is dynamic, engaging, driven and great at what it does. We’ve already put in place a new agency management system, leadership team and moved into new offices; I’m looking forward to helping to streamline the business, win new clients and grow the team. ‘”
The agency has recently promoted Michelle Williams to Creative Director. Michelle, who holds a first class degree in Graphic Design, has been with Creative Sponge for ten years. She manages a six-strong creative studio that has helped to win a dozen new clients since the end of last year, most recently US-based Pumpkin Tree Snacks, Premier Education Group, M+A Partners, Jarrold Training and Lakeside Food Group.
Said Michelle: “I’m thrilled to take on the role of Creative Director; I have a lot of love, passion and dedication for the agency and the clients we have. I really enjoy nurturing and mentoring my team and am very proud of the fantastic creative coming out of the studio.”
The client services team has also expanded with the appointment of Abi Murr as an Account Executive.
Creative Sponge has been operating from its offices in the heart of Norwich’s city centre since 2004. The agency set up a London base six months ago and names among its London client roster Warner Bros, The Daily Mail Group and international modelling agency One Represents.
ENDS
For further information please contact Clare Haylett on 07764 270570 or email clare@creativesponge.co.uk
Photo caption: (l to r) Philip Mann (Non Executive Chairman), Alex Tosh (Managing Director)
Liftshare scooped two awards at the 2017/18 Norfolk & Norwich Eco Awards, taking home both Small/Medium Business of the Year and the Eco Hero titles!
The Awards aim to celebrate projects and schemes with a strong ecological or environmentally-friendly ethos or groups and organisations which can show they adopt a sound eco approach to all their business. A great mix of businesses, community groups and individuals were present, spanning a huge range of disciplines, interests, and approaches.
Now the biggest car sharing community in the UK, the profits from clients enable Liftshare to provide a free, public service that’s open to all, in Liftshare.com. The network continues to save carbon, cut costs, and deliver a social experience for sharers.
Liftshare has over 500,000 active members (that is, those offering or looking for a lift) at present, and a recent member survey showed that 77% of members were interested in joining to help ‘do their bit’ for the environment.
Recognising the continued opportunity to follow their mission and ensure that everyone has someone to share with, Liftshare also offers a personalised travel planning tool which includes sustainable travel options, and from 2017 will include community transport options – a first for travel planning, and a completely unique product! The team also offer their expertise out to others wanting to encourage sustainable travel – running behaviour change workshops and undertaking data scoping to gain workable intelligence on existing transport data.
Members of the Liftshare Team will return to the Norfolk and Norwich Eco Awards next year to pass the baton on to the 2018/19 Eco Hero.
If you’d like more information on introducing a Liftshare scheme for your business, or think personalised travel planning or car sharing could work for your organisation, get in touch with the Liftshare Business Team.
JMS Group, based in Hethersett, are very proud to once again be listed in Campaign Magazine’s Top 30 Regional Agencies for our TV commercial production work.
Ranked by Nielsen, JMS Group is the only Norfolk company on the list, and one of only two in East Anglia listed. Clients featured include Anglian Home Improvements, Rubie’s, WJ Aldiss, Jordan Tourism and Credit Claims.
All productions are created by our in-house team from our studios just outside of Norwich, and JMS can handle the entire process from concept and scriptwriting through to casting, filming, editing, soundtracks, clearance and delivery to broadcaster. For more on JMS visit www.jms-group.com
The Click and Convert podcast is a one stop shop for all your online marketing needs. Each week we lift the lid on web traffic, online conversion, and much more besides. The podcast has a small business focus, and is grounded in the everyday problems faced by business owners. If you’ve ever wondered how to increase traffic to your website, how to boost your rankings in Google, or how to make social media work for your business, then this is the podcast for you. With over a hundred episodes and counting, The Click and Convert Podcast is a must listen for business owners and marketers alike. Your host Sean Clark is a longstanding chamber member and CEO of digital marketing agency Clark St. James. Sean has over 20 years experience in the industry having held senior marketing positions in some of the region’s largest companies. Subscribe to The Click and Convert Podcast for free on iTunes.
Jamieson Property Search, Norfolk’s leading independent property search consultancy, has appointed Samantha Dunn to assist clients in Norwich and the surrounding areas.
Jamieson Property Search is owned and run by Jamie Jamieson and has been securing properties on behalf of its clients since 2010. The consultancy acquires private residences, second homes and properties for rental or investment throughout Norfolk.
Said Jamie Jamieson:
“My business is based on trust, discretion and, often, anonymity. I have been looking for the right individual to help me progress the business for some time; I believe Samantha embodies the ethos of Jamieson Property Search and greatly look forward to working with her.”
Samantha relocated to Norfolk with her family from Lincolnshire three years ago. A former Circulation Director for the Nottingham Evening Post, she has set up and run her own Cookery School and worked as a freelance Marketing and PR consultant. Having most recently taken a year out to renovate her old farmhouse, Samantha is perfectly positioned to join Jamieson Property Search.
Samantha Dunn:
“Finding the perfect family house in Norfolk was a real challenge. Norfolk is a different marketplace and a successful house search requires patience, consistent communication with agents and significant research. We are still in the throes of our renovation project and the challenges presented by suppliers can be overwhelming. I share Jamie’s passion for property and look forward to working with him and his clients.'”
ENDS
For further information please contact Clare Haylett on 07764 270570 or email clare@clarehaylett.net
It’s easy to make expensive errors running a business and any tips to avoid wasting cash is always useful.
It’s a sobering thought that many fantastic businesses falter due to their owners’ lack of marketing knowledge.
Andrew Winship, managing director of i101 Digital, has seen the costly errors people make. He produces commercial photography and videos for clients to promote their business services and products. Andrew says, “It’s important before any work starts that a business owner plans what the images need to do for their business and how they’ll be using them.
“When discussing why imagery is so important in today’s business world, one of most frequent objections we are presented with is the perceived costs. Many business owners fall into the economic trap of using stock imagery in their marketing without realising they are actually disconnecting themselves by de-personalising their brand from the very customers they are trying so hard to attract. With good planning, creative thinking and a professional execution, business owners can build a stronger marketing foundation, raise their profile and brand and generate a greater return on their investment with powerful and engaging video content and imagery created for their business.”
i101 Digital Ltd, based in Norfolk has recently become a Genix Patron increasing their support for small businesses in the area. Genix is a long established, not for profit organisation helping established and start-up businesses across Norfolk with advice, business skills masterclasses, events and networking opportunities.
Alex Till CEO of Genix said, “Andrew of i101 Digital has providing his photography services to us for over six months and I’ve been impressed by the quality of his images and also his friendly manner and high level of customer service. I’m delighted his company has become a Genix Patron helping to support us as we provide our subsidised services to local businesses. We’re now working with Andrew to produce short films which we can use on our website and via social media.
“We look forward to Andrew sharing his top tips with other businesses at our networking events, Coffee Means Business which we’re launching at The Space, Norwich on Tuesday 16 May from 9.30am until 11.30am”
For further information regarding Genix’s business masterclasses, advice sessions and events go to www.genix.org.uk or call 0800 096 3013. i101 Digital website is www.i101digital.co.uk
Businesses across the Great Yarmouth borough are invited to an important businesses breakfast, on Friday, April 7, about the efforts to refurbish Great Yarmouth’s vital tidal defences.
The tidal defences along the River Yare are central to business operations: they are key to reducing the flood risk to valuable business bases, stock and equipment, in addition to the homes of thousands of staff and customers, and to the highways and other infrastructure that keep everything running.
The defences are also an important factor in attracting and sustaining business investment and jobs in key industries that are essential to the prosperity of the local, regional and national economies. Investment in the defences enables Great Yarmouth to realise its full economic potential and unlock huge opportunities for businesses.
Everyone benefits from Great Yarmouth’s tidal defences, which is why businesses have formed the Tidal Defences Business Partnership: a group of businesses, of various sizes, sectors and locations, which is working closely with Great Yarmouth Borough Council and the Environment Agency to help move the refurbishment works forward as quickly as possible.
All businesses are invited a free business breakfast, kindly sponsored by Norse, where you can:
• Find out more about this vital refurbishment scheme
• Discover the benefits and opportunities for your business
• Tell the Environment Agency about your own aspirations
• Explore ways you can show support
• Get free advice to improve your flood resilience
This important business breakfast will take place at the Town Hall, on Friday, April 7, from 7.30am to 9.30am. To confirm attendance, please email Bernard Harris via bernard.harris@great-yarmouth.gov.uk