Member News

• The Hope at Christmas appeal has been launched to support people who are experiencing homelessness this winter; • It builds on last year’s inaugural Hope at Christmas campaign, and once again, people can donate food, thermal clothing, toys, and money in a number of ways; • Donations will be used to create hampers and stockings that can be delivered directly to individuals and families. People across East Anglia are being asked to help spread Hope at Christmas and donate to an appeal that will once again be offering support to individuals and families who are experiencing homelessness this festive season. It is the second year that the Hope at Christmas appeal has been run by Hopestead, the charity which aims to end homelessness in the east of England, and builds on the success of last year’s campaign when £1,300 was raised along with four van loads of food donations, sleeping bags and thermal clothing. In addition, 50 wellbeing packs containing toiletries and food vouchers were also created and delivered to local organisations. Some of the local organisations which the Hopestead 2021 Christmas appeal will benefit are:

• The Bus Shelter Ipswich
• FABB (Food and Beverage Buggies), Norwich
• Sanctus Chelmsford
• Jimmy’s in Cambridge

A spokesperson from one of the organisations which Hopestead will be supporting explained the importance of delivering hampers and gift packs directly: “Individuals currently experiencing homelessness can feel uncomfortable when accessing organised food provisions. Your donation of food items to create hampers for these organisations to deliver will make a huge difference to individuals and families finding life tough this winter.” This year, people will be able to donate a range of food, clothing and toys items that will be used to create hampers and gift packs that will be delivered directly to individuals and families in East Anglia. This will ensure that they reach people experiencing homelessness who may face barriers when accessing organised food provisions. Members of the public can donate in a number of ways:

• Purchase items from Hopestead’s Amazon Wishlist, live until 5th December:  https://www.amazon.co.uk/hz/wishlist/ls/36EWZD90RCKXX?ref_=wl_share
• Provide monetary donations via Hopestead’s Just Giving account: Donate – Donation amount – JustGiving
• Or, drop off donations of food, clothes, and toys to a Hopestead van which will be located at Flagship offices between 10-11am on the following days:
  • Monday 6 December – Tom Moore House, Cromer Road, North Walsham, NR28 0NB
  • Tuesday 7 December – Michael Chaplin House, Station Road, Dereham, NR19 1DA
  • Wednesday 8 December – Coppice House,  5 Greenwood Court, Bury St Edmunds, IP32 7GY
  • Thursday 9 December – Cedar Lodge, Chiswick Avenue, Mildenhall, IP28 7BD.

People can also drop into Hopestead’s King Street, Norwich head office with donations on 10 December when the team – including volunteers – will be picking and packing all hampers and gift boxes. Marie-Claire Delbrouque, MD of Hopestead, said: “We are pleased to launch our second Hope at Christmas appeal, following on from last year’s incredible campaign when people so generously gave to support those who were experiencing homelessness. I’m so grateful to everyone who donated last year and made our appeal such a success. “This year’s appeal will ensure that Christmas hampers and stockings are delivered directly to those that need them, ensuring individuals, families, and children do not have to go without this Christmas. “Once again, this year, we’re so proud to be working with such amazing organisations who are making a difference in so many ways to support individuals and families this Christmas.  These are charities, projects, and not for profit organisations that are there to lend a helping hand when it is most needed, and their support is invaluable. “If you can help with a donation, we would be so grateful. You will be helping us to help others, and together, we can make a difference. “No matter what time of the year, we are committed to working to alleviate homelessness across our region – it is our ambition to end homelessness. We believe everyone should have a warm, safe home. Last year, The Ipswich Night Shelter received a £500 donation through the Hope at Christmas appeal and Claire Jessup, Housing Manager with Selig, which runs the shelter said: “We are so grateful to Hopestead for their donation of £500 which allowed us to buy slippers and nightwear for our guests. When our guests first arrive at the night shelter we give them a welcome pack which includes new slippers and pyjamas. These basic home comforts help to make a guest feel welcome, comfortable and accepted.  Thank you Hopestead!” And Wintercomfort for the homeless was another recipient of a donation.  Melody Brooker, Fundraising and Communications Manager said: “Hopestead’s very generous donation of £500 along with items of clothing for our homeless service users in December 2020 were a fantastic boost to our welfare costs at a time of great challenge amid the Covid pandemic and lockdown restrictions. “Christmas 2020 was an especially big challenge but, with the help of generous supporters including Hopestead, we were able to prepare and deliver special Christmas meals and gifts to all of our services users. We are incredibly grateful for Hopestead’s generosity and ongoing support of our work.” You can find out more by visiting www.hopestead.org or Hopestead on Twitter @_hopestead or Instagram @hopesteadcharity and Facebook Hopestead | Facebook

LV Shipping & Transport, the internationally operating logistics service provider headquartered in Vlaardingen, is changing its brand name to LV Logistics. The new name better reflects the company’s activities. LV Logistics has 33 offices worldwide. The fast-growing company is internationally recognised as a strong and reliable partner in the field of logistics, including large-scale on- and offshore energy projects, such as the construction of wind farms. LV Logistics has the strong ambition to increase its revenue (currently over 200 million euros) to an even higher level in the coming years by providing a broad range of logistics services and by actively responding to new opportunities in the field of supply chain integration and energy transition. The family business was founded in 1921 under the name J. Lensveld & Sons. Lensveld Transport is still a household name in the Dutch market. With immediate effect, all activities will be carried out under the flag of LV Logistics. Mark van Herk, CEO of LV Logistics: “Our company has existed for 100 years. It is our ambition to grow further at the beginning of our second century. A consistent and clear brand name helps us achieve this. Lensveld was still often used in the Netherlands. Internationally we operated under the name LV Shipping & Transport, which only partly covered the scope of our activities and services. After all, at LV Logistics we are responsible for a large part of the logistics chain, like transport, warehousing, fulfillment service, customs activities and supply chain management and advice. In other words, we want to relieve our customers of all of their worries. The name LV Logistics better reflects what we do and as far as I’m concerned, underlines our innovative strength and growth ambitions for the future.”

Have You Registered Your Trust? New rules were introduced on 6 October 2021 as part of the UK’s implementation of the Fifth Money Laundering Directive (5MLD) extending the scope of the trust register. Previously, trusts were only required to register if they were liable to pay tax. Under the new rules all UK trusts are required to register unless they come under specific exemptions. Trusts that need to be registered Trusts that need to register under 5MLD fall into three broad categories. 1. All UK express trusts unless specifically excluded An express trust is one that is created deliberately by the settlor in express terms and usually in writing, as distinguished from one that comes in to being through the operation of the law, such as trusts set up under intestacy laws or personal injury trusts receiving funds under court order. 2. Trusts that have a UK tax liability Irrespective of whether they are express or specifically excluded. In other words, any trust with a UK tax liability needs to register. 3. Non-UK express trusts that – Acquire land or property in the UK; or – Have at least one UK resident trustee and have a business relationship within the UK (such as having a UK accountant or adviser). Common arrangements that will now need to be registered

• Declarations of trust over land (unless the trustees are holding exclusively for themselves);
• ​Investment bonds written in trust (as part of Inheritance Tax Planning for example);
• ​Bare trusts; and
• Non-complex estates under administration for more than two years.

Registration deadlines The deadline for new registrations of existing non-taxable trusts under 5MLD is 1 September 2022. Non-taxable trusts set up after 1 September 2022 must register within 90 days of creation.

• Trusts that need to register under the existing rules because they have a UK income tax or Capital Gains Tax liability for the first time, must do so by 5 October following the end of the tax year in which the liability arose. This is to allow time for a Unique Taxpayer Reference (UTR) to be issued under which to file the self assessment tax return.
• ​Trusts that already have a UTR need to register by 31 January following the tax year in which the liability to income tax or Capital Gains Tax arose (the same deadline as for the corresponding tax return).
• Trusts that have other tax liabilities that are not income tax or Capital Gains Tax that is Inheritance Tax, Stamp Duty Land Tax (and the Scottish and Welsh equivalents) and Stamp Duty Reserve Tax, must also register by 31 January in the tax year following that in which the liability arose.

Updates to Registered trusts Currently, registered taxable trusts are required to update the trust register within 30 days of any change in details relating to the registered persons. The Government is intending to legislate to increase this period to 90 days later this year. For further information on this topic, download our factsheet here.

Working with West Herts College we have developed a bold new look for their Annual Report, making it more accessible and engaging with a vibrant design that blows away the corporate cobwebs. As well as developing a new creative direction that brings to life the impressive business achievements of the College over the last year, we oversaw print – creating a high-quality perfect-bound document with spot UV finishing printed on sustainable, FSC papers.

ip21 celebrates it’s 21st Birthday in late November! East Anglia based Intellectual Property (IP) experts ip21 are celebrating their 21st birthday shortly on the 21st November as the company was founded on the same day back in 2000. The company has planned an evening reception in Norwich on Monday 22nd November for its local clients and contacts, and various social events for its staff to celebrate the milestone. Looking back the firm’s founder Bill Jones comments, “The last 21 years has seen drastic periods of change within the business community as the world adapted to the financial crisis and the covid pandemic, yet throughout these difficult times our clients have always been innovating and finding solutions to the challenges facing society. It’s always impressed me how entrepreneurial our region has been over these many years.” Associate Director Dr Cristina Penine adds, “It’s an interesting time in IP right now as the government tries to drive business innovation through various incentive schemes to support the economic recovery. These include generous grant funding for IP Audits and the follow-up securing of newly-registered IP rights, and a number of tax incentives including R&D tax credits and Patent Box which innovative organisations should be looking to exploit.” Now with offices in Norwich, Cambridge, Bury St Edmunds, Chelmsford and London, the firm has steadily grown since its founding in the new millennium and this year alone has taken on an additional six members of staff. The company drafts, registers and enforces patent, trade mark and design rights and advises on all aspects of IP Law.    

The whole team at Tudor Lodge Consultants are thrilled to announce that we are working with Tests2Go, part of the NPH Group, on their website, online positioning and search engine optimisation (SEO), with a view to getting them found by significantly more people online. Tests2Go are a relatively new player and company in the ever-growing covid testing industry in the UK. Offering rapid antigen tests for people throughout the UK, Tests2Go are now taking the next step up online and are aiming to get in front of more people than ever, offering their rapid antigen tests to increased numbers of people. With Covid-19 sure to be a feature of most of our lives, testing when travelling is increasing in its importance with most countries around the world, including the UK requiring tests before and sometimes after entry. The ultimate aim of the SEO project we are working with the development team at Tests2Go on is to increase the quality of those reaching the Tests2Go website as well as relevant quantities of consumers for the company and its website. What We Are Doing for Tests2Go The current Tests2Go website is very small and comprises just a few pages. Thus, we are undertaking an expansion as well as optimisation plan with regards to their website in a variety of ways and taking some key SEO fundamentals into account: Meta Data – A fundamental part of any website’s SEO is the meta data which are assigned to each and every page of any website. This is one of the first things Google looks at and ranks when assessing a website for ranking on their search engine results pages (SERPs). Website Content – The current Tests2Go website does not have much content on it and thus, we are working with their development team to research, plan and create more content both fir users to engage and interact with as well as for Google and other search engines to crawl; read, understand and rank accordingly. Landing Pages – Working with the team at Tests2Go we are planning and working on a number of different landing pages; pages which are designed to capture the rankings for specific searches, drawing users in and capturing them as leads. This is another key element of SEO requiring attention. Online PR – One of the most important aspects of SEO in the modern day is that of online PR and the backlinks which may well come with that. Therefore, we are working with Tests2Go to develop their online PR plan to benefit both their SEO as well as their wider brand and company objectives. We look forward to the coming months and the months to come working with the superb team at Tests2Go!

Brick by brick, our new Dereham Road, Norwich Centre is nearing completion. Make a lasting gift to support local people affected by cancer and buy an engraved paver for the walkway through our sensory garden in the grounds of our new Cancer Support & Information Centre on Dereham Road in Norwich. Our sensory garden, set to be completed in Spring 2022, will be an uplifting and lasting place where many people using our services will spend time. Help us build a better future for those affected by cancer #nearertohome Our high quality pavers will be engraved with black lettering with a two line dedication made up of 21 characters per line (including spaces and punctuation). You can put a paver in your name, the name of a loved one, family, friends, your company – or buy simply as a gift. Your dedication will be an engraving which will sit below the surface of the paver. The pavers have a 20 year guarantee. Each paver is 200 x 100 x 45mm Full details can be found here

The growth of the internet has brought with it endless opportunities to learn new things; whether it’s for work, school or a hobby, the online world means there is an infinite amount of information at our fingertips. It has changed how we learn, and new technology such as personalisation, virtual reality and artificial intelligence means that education is evolving into a whole new experience. Key to being able to access these new learning opportunities is connectivity. Access to a fast, reliable, high-capacity internet service is vital here – especially when it comes to new data hungry learning tools – and a full fibre connection, which is 100 times faster than most current UK broadband services, is the best technology for the job. This is why CityFibre is investing up to £4 billion across the UK to bring full fibre enabled internet access to more than eight million homes, 800,000 businesses, 400,000 pipseichlic sector sites and 250,000 5G access sites. This includes here in Norwich where we are investing in the area to bring the fastest most reliable network technology to practically every home and business locally. Norwich’s new full fibre network will make it possible for you to take advantage of all the benefits of online learning, from ease of access and controllable pace, to the ability to choose from a wider range of options that suit your own unique learning style and ambition. Immersive technologies, such as Virtual Reality (VR) and Augmented Reality (AR), for example, are already transforming education, making learning a whole new experience. There are countless examples of this technology being used, which include The Unimersive, which is an app which uses VR to help people learn a new language, and the Gibson App which uses AR to help people learn guitar. Everyone learns in different ways; some need to read information, while others need to see it illustrated. So how do you deliver a learning experience which suits everyone? Artificial Intelligence (AI) is enabling the development of training programmes that are completely personalised to each person. Similarly, adaptive learning platforms are being used to meet the needs of each individual learner, ensuring that they can understand the information, learn at their own pace, and repeat any sections they don’t understand. Prodigy Math is just one example of this, the game, which teaches mathematics, uses an algorithm to match the learning to the student’s style and level. Another benefit of AI-enabled technology is that as it is largely based online, meaning you can get 24/7 access to learning. And, with fast, reliable connectivity, such as the services enabled by CityFibre’s full fibre network here in Norwich, quality online experiences are accessible to all – no matter how data intensive. This is just a snapshot of how the way we learn is changing, and the massive opportunities which exist to develop new skills and experience new things. Our area-wide full fibre networks will future proof communities, ensuring that as the learning landscape continues to change and expand, people will be able to use the technology and take advantage of these remarkable innovations in learning. To find out more or register an interest in the service go to www.cityfibre.com/east

James and Mark look at the myth that is having a Unique Selling Point. Instead they focus on the business critical concept of Sustainable Competitive Advantage (SCA) and walk the listeners though a step by step process to help them identify what their SCA is. In time honoured fashion, the come up with 3 top tips and a musical link for good measure! If you are enjoying the series, we would really appreciate it if you could follow us on Apple Podcasts, Spotify, Audible, or wherever else you get your podcasts! You can also find all episodes on our website www.larking-gowen.co.uk/IBC If you have feedback, questions or think you might be a great guest on the podcast, please get in touch! Email the team at podcasts@larking-gowen.co.uk Listen here!

Captain Fawcett is simply delighted to announce that irreverent internet sensation Thomas Benjamin Wilde Esq will be coming to King’s Lynn for a very special one-off winter show LIVE at Captain Fawcett’s Emporiumon Saturday 11th December 2021. To celebrate the imminent release of his 3rd album, Making Friends at 40, banjolele-playing, tweed-clad troubadour, will be playing fan-favourites and brand new humdingers against the truly extraordinary backdrop of Captain Fawcett’s ‘Marvellous Barbershop Museum’, surely one of the UK’s most unusual private collections, a tonsorial treasure trove celebrating centuries of craftsmanship, located at the Captain’s Emporium. Thomas has been a wandering minstrel, delivering his most distinctive, racy brand of comical musical merriment in live performances far and wide across the UK since 2016. His online videos go viral (and what, chums, could be more topical than that, Egad?!) In fact, the video for his X-rated, very sweary anthem I’ve No More F***s To Give went absolutely bally bonkers across social media sending his debut album to number 3 in the Billboard Comedy Album Chart and clocking up over 10 million views on YouTube alone. It has even been used by peeved personnel as a somewhat unambiguous resignation message. Jiminy Crickets! In 2020, he released the follow up A Quiet Night In, which features the delightfully naughty singles Pants Drunkand Smile And Nod (A Christmas Song), and his eagerly anticipated third album, Making Friends At 40 is set for release just before the Captain Fawcett show. Thomas, who is a Brand Ambassador for Captain Fawcett, said “I was looking for a way of doing a special collaboration with the lovely folks at Captain Fawcett for a while, and when considering venues for the album launch, I could not think of a more splendid location!” A madcap, mellifluous maestro, harmonious hero of the hirsute right here at Captain Fawcett’s Marvellous Barbering Museum? I should coco! Tickets are priced £16 in advance and available through Seetickets.com Limited spaces available for this most splendiferous occasion! And yes, there will be a bar. Huzzah!

On Friday 5th November, Hope for Tomorrow launched their next generation state-of-the-art fully mobile medical cancer care unit, a ‘world first’ in healthcare innovation, designed to change the way care is delivered. In a unique partnership with the NHS, the next generation mobile cancer care unit will visit communities to offer a wide range of services including accessible daily clinics, cancer screening and education programmes, and a variety of treatments. It will be operated as a pilot scheme by Airedale NHS Foundation Trust, helping them to achieve NHS England’s 62-day cancer target for at least 85% of patients to start a first treatment for cancer within two months (62 days) of an urgent GP referral. There are the facilities on board to run a range of patient education and information clinics, meaning that ultimately patients will need to spend significantly less time attending hospital- based appointments. Staffed by NHS oncology experts, the unit will address health inequalities, with a holistic treatment option for hard-to-reach communities. It will also offer patients more choice of where their cancer care is delivered with less time spent attending appointments with no compromise in quality or consistency of care. Embracing digital innovation Manufactured here in the UK, the unit includes two hydraulic powered consultation rooms which expand from its side. Each room will be fully connected with digital facilities so that patients and staff on board are able to connect remotely to the main hospital if necessary. Being attached to its HGV chassis means the unit is fully mobile and can be moved from location to location with ease. Combatting the Covid backlog Hope for Tomorrow designed and launched the first mobile cancer care unit in 2007 in Cheltenham. Since then, the charity has continually developed its fleet which grew to 13 units by the beginning of 2021 and the charity now employs 14 people. 12 mobile cancer care units are currently allocated to NHS Trusts, with two units remaining in reserve ensuring minimum  interruption to service. Throughout the Covid-19 crisis, available reserve units were deployed to support NHS Trusts wherever possible, allowing vital cancer services to continue where they may not otherwise have been able to. Hope for Tomorrow are also providing support with tackling the backlog caused by the pandemic; enabling treatments to take place away from the hospital environment and protecting this vulnerable patient group while helping to reduce the spread of Covid-19. In 2020, the units delivered 24,492 patient treatments. The units deliver longer-term benefits to the NHS, in the form of a more streamlined Patient Pathway and the additional capacity on hospital sites for more complex treatments, supporting partner Trusts to meet NHS England targets. Mental health benefits Moving cancer care closer to patients has proven health and wellbeing benefits. In some cases, once initial consultations and first treatments have taken place, mobile cancer care units allow for the removal of hospital visits for all of a patient’s treatments. The associated reduction in travel and waiting times delivers a vastly improved patient experience, reducing stress and anxiety levels. Tina Seymour, CEO of Hope for Tomorrow said: “This unit has been three years in the making and the result is a testament to our relentless commitment in making crucial cancer care more accessible for all. By facilitating educational and support sessions within a community, the unit will allow NHS staff to provide life-saving information, such as self-examination guidance from specialist breast care nurses. The potential for urology clinicians to host catheterisation sessions for patients and a range of other clinics will enable patients to spend significantly less time attending hospital-based appointments. The need for more services like this is crystal clear and reflected in the increasing engagement we are seeing with key organisations. A number of outside agencies have also expressed a desire to support patients with services that go beyond healthcare from within the unit. Organisations including Citizens Advice and Be Clear on Cancer are investigating how they can offer services such as financial advice and benefit support via the unit.” Funding next generation care Hope for Tomorrow receives no statutory funding and relies entirely on donations from the general public, corporate donations and other private funding bodies. Building the unit was made possible by a generous grant of £747,764 from global pharmaceutical company Bristol Myers Squibb (BMS).  The grant has been donated to cover the build costs of the next generation unit as well as another unit which will be built to existing specifications. The unit has been named ‘Christine’, in memory of the charity’s founder Christine Mills MBE who died in 2018 from cancer. Press and media coverage for our Next generation Unit: https://www.buildingbetterhealthcare.com/news/article_page/Worldsfirst_nextgeneration_mobile_cancer_care_unit/180432 https://www.businessinnovationmag.co.uk/regional-businesses-support-world-first-mobile-cancer-care-unit-as-hope-for-tomorrow-launches-next-generation-unit-with-bms-grant/ https://www.punchline-gloucester.com/articles/aanews/hope-for-tomorrow-launches-world-first-mobile-cancer-care-unit-charity-cheltenham-racecourse  

Proeon Systems Ltd. are very pleased to announce that Jake Bridges, nominated by our company for ECITB “Apprentice of the Year” at the Training & Development Awards 2021, he was selected as a finalist in this category. Jake Bridges, was up against several other talented candidates, and we are pleased to announce he was awarded “Runner-Up” in this category. As Jake was unable to attend the ceremony in person, our MD Richard Miller attended on his behalf, Richard was extremely pleased for Jake’s success in this category, and was happy to receive the “Runner-up” trophy on Jake’s behalf. Richard Miller said: “This is a fantastic accolade for a very conscientious, hard-working and personable young man, who is a valued member of the Proeon team. We here at Proeon are all extremely proud of you and your achievements.” Chris Claydon, ECITB Chief Executive, said: “The ECITB’s industry awards provide a great opportunity to recognise the people who have really stood out for their achievements.  There is no doubt we have all experienced one of the most difficult periods in our working lives, and during these challenging times we have seen employers, training providers and learners display real resilience, innovation and creativity in the face of adversity. With so many excellent nominees, it has been a real challenge to shortlist, and so my congratulations to all our finalists who have really shone over the last year.”