Member Directory

Perhaps you may not have heard of Abellio before; and you may wonder why we have been entrusted to run Greater Anglia – the new franchise for the train services in East Anglia – to deliver improved services. We are part of a wider transport group, Abellio Transport Holdings, who also operate the successful Northern franchise and Merseyrail concession, plus bus services in London and Surrey. We are owned by ‘NS’ in the Netherlands who operate the rail services, stations and facilities on much of the Dutch network so are well placed to bring real improvements to your services. We are delighted that the Department for Transport (DfT) has asked us to operate the franchise until July 2014.

Greater Anglia’s promise to you

We believe that when you travel with us, or think of travelling with us, you should expect high standards of service throughout your journey experience.

As such, Greater Anglia will:

• as a priority provide you with a safe, clean, punctual and reliable train service
• make it easier for you to buy tickets with the introduction of more facilities
• treat you well and fairly when things go wrong
• keep you informed about services, any planned changes and during disruption
• let you know our performance and quality targets in advance, and report each period how we are doing
• listen to you and engage with you more.

What will Greater Anglia do this year?

The DfT has agreed that Greater Anglia will deliver a series of investments to drive real improvements in your services. Some of these improvements will be internal and not so noticeable directly to you; however, we also will deliver a range of much-needed customer service improvements.

Abellio has worked with stakeholders across the area to understand what is required most, and how we can bring these improvements about in such a short space of time.

As a result, over the next 12 months we will be delivering the following improvements:

• introduce SMS text messaging to registered customers to keep you informed of service changes
• roll out over 1600 PDAs to frontline employees to help them provide better information to you
• introduce enhanced customer service training for our employees
• introduce two new Customer Panels to help us shape the timetable
• introduce a new service-quality management system which will measure our performance each period
• introduce improved station information at key locations to help you, including platform markings on busy commuter stations to indicate the location of train doors, and additional customer service desks
• introduction of a further 28 Ticket Vending Machines (TVMs) to stations that need them
• enable you to buy Season Tickets online, saving you time and reducing queues
• introducing mobile ticketing and ticket print-at-home capability
• more revenue protection and security employees, plus two new automatic and manual gatelines
• more cleaning of trains and stations through a programme of deep cleans
• enhanced Delay Repay scheme, with additional measures for periods of sustained poor performance
• more car park spaces at 15 stations and more payment machines plus new facilities for cyclists.

Greater Anglia is the trading name of Abellio Greater Anglia Ltd. Abellio Greater Anglia Ltd is a company registered in England and Wales with company number 06428369.

At Green Light Trust, we talk less about ‘us’ and more about ‘you’

Since launching our charity in 1989, we’ve been on a steadfast mission to positively transform the lives of individuals who may have been disadvantaged, suffered challenges, or been to the depths of despair through mental health or addictive behaviours.

We believe that our woodland environments, and our commitment to nature-inspired initiatives, have been fundamental in enabling hundreds of adults and children to achieve health, hope and happiness.

Our project work includes a vast scope of tailored activities, suitable for wherever you are in your personal journey.

We run bushcraft workshops, extended mental health recovery programmes, wellbeing initiatives, and bespoke training and activities with specific needs in mind.

Our expert staff and support workers know how difficult it can be to engage in something new and unknown. We approach your personal self-development journey at your pace, and remain dedicated to helping you succeed in your life’s goals.

Local renewable energy installers, specializing in Solar Panels, Battery storage, and EV charge points for domestic and commercial clients across East Anglia.
Established in 2012, we have over 10 years of experience in the industry as well as over 12,000 customers.

Greenyard Frozen is a worldwide market leader in frozen foods.

We transform freshly harvested vegetables and fruits into food products that are easy to store, conserve and consume.

Our products respond to the needs of modern consumers who want to enjoy healthy and tasty food, with a minimum of preparation time.

We offer our customers – including retailers, food service companies and the food industry in general – a wide range of innovative and high-quality products, excellent service and advanced logistics.

OUTSTANDING TAP INNOVATION & ENGINEERING FOR OVER 50 YEARS.

GRIDSERVE opened its 2nd Electric Forecourt in Norwich in April 2022, supplied by 100% renewable energy, and helps to pave the way for mass EV adoption well ahead of the 2030 ban on new petrol and diesel cars. The new Electric Forecourt® is one of the most advanced EV charging facilities in the world.

The Electric Forecourt is open to everyone, whether you are an EV drivers yet or not, we have retail facilities available on site with Costa Coffee, WHSmith, M&S and the Post office , there are also  hourly bookable meeting pods for those confidential meetings, Free WIFI along with the ability to relax in our lounge.

The Electric Forecourt® welcomes the community in Norwich and hosts an array of community events. Breakfast business events have been held across the year with local businesses and speakers able to network. Electric Vehicle awareness days are held at the Forecourt® for the community to learn more about EVs and charging, along with local sustainable businesses showcasing their products and then we have activities for children with our interactive children’s area. Something for everyone.

GRIDSERVE’s latest offering at Norwich is Test, Lease, Charge. Test drives of a variety of EVs are available every day in a brand-neutral environment with advice from our GRIDSERVE Gurus and Leasing consultants. Leasing offers are available on a wide range of EVs with three months of free charging available on each new lease.  Our team are on hand to support and advise you on how an electric vehicle can benefit your business, from tax and cost savings through to environmental advantages.

‘Our team of consultants offers impartial, tailored sustainability advice to help organisations build a greener future. We work closely with you to meet your sustainability goals, in a way which is impactful and achievable for you.

Our key services include:

• Carbon management (carbon footprint accounting and assurance, decarbonisation plans, onsite audits and managing supply chain emissions)
• Environmental training
• Net Zero support for Norfolk businesses via the Carbon Charter’

GRS is the country’s independent supplier of construction materials, from low-carbon recycled aggregates and decorative landscaping products to high-volume bulk aggregates for some of the country’s biggest construction projects.

We also provide end-to-end transport solutions, sourcing the most suitable materials and making efficient use of road, rail, river and sea freight to deliver them as sustainably as possible. We’re a leading provider of waste removal services, offering total solutions for recovery and reuse of unwanted construction, demolition and excavation waste.

GRS employs a dedicated team of 800 people nationwide who together ensure we trade and transport around 20 million tonnes of materials each year. Besides supporting the UK’s biggest infrastructure schemes, we also supply leading builders merchants and garden retailers with a range of decorative gravels, concrete blocks, stone and porcelain paving, pre-mixed asphalt, concrete and mortar, resin-bound surfacing systems, outdoor play surfaces, rock salt and more!

GRS has been named among the fastest growing British firms in the Sunday Times Top Track 250, having featured in the rankings four years running. We hold all relevant ISO certifications and are proud of our accreditations that prove our credentials in areas such as safety and wellbeing, people development and sustainability.

Smith of Honingham was established in 1919 by Herbert Smith, and in 2019 we celebrated 100 years of building in Norfolk and North Suffolk. 

After the First World War the job as a carpenter Herbert Smith had left on the Honingham Estate was no longer available. With a wife and four children to support he decided to start work on his own account. Herbert’s son Bert worked full time for his father in 1922, and George joined them some 10 years later as an apprentice bricklayer.

George’s sons John and Alan joined the company in the 1970s, followed by the fourth generation in the early 2000s.

Since our formation in 1919 the business has grown and today we undertake a broad spectrum of projects from housing developments to public buildings, education and commercial projects.

Meet the Team

Hales group are a highly reputable Consultancy, now with 20+ branches across East Anglia and surrounding Counties. They offer a number of recruitment solutions to meet the needs of our clients whether you are looking for staff or searching for your next career move. Our service is driven by quality and based on trust, honesty and effectiveness.

Hands On At Work was established in 2010. When the company was set up, our primary offering was workplace massage, reflexology, and couch massage. As the years progressed, working life changed.  With businesses offering flexible and remote working, wellbeing has become a must-do for the welfare of employees, rather than a tick-box exercise. With the closure of workplaces due to the pandemic, we knew we had to adapt and review the services we offered. We developed relationships with selective partners to support both mental and physical health for employers and their staff. Hands On At Work are now offer even more wellbeing services in your workplace, whether in the office, at home, or online. Excited! Here are some of the services we now offer:

• Seated acupressure massage
• Reflexology
• Couch massage
• Pilates
• Yoga
• Mindfulness
• Mental Health First Aider Training
• Neurodiversity Training
• Health Checks
• Nutritional webinars (with a range of different topics)
• Lunch and Learns (with a range of different topics) such as:
• Managing the Menopause
• Men’s Mental Health
• Gut, Health & Digestion
• Transgender Training
• Downloadable content – mini sessions of relaxation techniques and desk yoga sessions

As we work UK-wide, some services may be regional or offered online but please get in touch so we may chat about your requirements.

Book an onsite massage/reflexology session.

So what do you need to do to book an onsite massage session?

Is it for you?

One of the comments frequently heard is that it must only be for the larger corporate companies who can afford to put this in place but this is not the case. There are many options to suit every size of business from being on site for just a few hours to being there for a few days at a time. How easy is it to arrange? Step 1. Contact us either via , call us on 07989 367669, or through the  on our website with an indication of approximately how many staff you have, your location, and brief details of what you have in mind e.g. regular sessions at your workplace, one-­off wellbeing event, training days, conference, etc. Step 2. A bespoke quotation will be provided with details of treatments available. Step 3. A date and time are agreed and a timed schedule is sent to you to use to pre-­book appointments (or we can deal with this) together with a medical questionnaire for completion by staff. Step 4. All you need to do is provide a small quiet area or perhaps a small meeting room, we set up the massage chair or couch, and staff enjoy their treatments. Job done!

The Hanse House is the last surviving Hanseatic Warehouse in England. We run this building amongst others in King’s Lynn and the surrounding areas.