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Why You’re Losing Customers and How to Stop It (Online)

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How to identify
and fix the hidden ‘leaks’ in your customer journey – the points where
potential clients quietly slip away without buying. 

Do you feel
like you’re doing everything right – showing up, making connections, even
getting interest – but your leads still don’t convert? 

Perhaps people
engage with your social posts, visit your website or even book a discovery
call… only to vanish without a trace. It’s frustrating and it’s common. 

In this Lunch
and Learn, award-winning Business Mentor Kathy Ennis will show you how to
identify and fix the hidden ‘leaks’ in your customer journey, the points where
potential clients quietly slip away without buying. 

You’ll hear how
to spot where things are going wrong, what might be turning people off and how
to make small, smart changes that lead to better conversions and a stronger
business. 

This session is
jargon-free, funnel-free and focused on helping solopreneurs, freelancers and
side-hustlers build a customer journey that works – from first click to final
payment. 

Topics covered
in this session: 

  • The most common
    customer journey leaks and how to spot them
  • How to make
    small changes that lead to big conversion improvements
  • Simple
    strategies to keep people engaged from first contact to sale
  • What your
    website, emails and service delivery might be doing to scare people off
  • How to map your
    own customer journey – no jargon, just clarity

This is a Lunch and learn Webinar for Enterprise Nation