Skills Edge Training are offering study support accross a wide range of CII units.
We deliver 6 online workshops across 12 weeks for each CII unit. These workshops are delivered by a CII lead trainer with 20 years’ experience and will provide candidates with a study structure and allow them to understand the real world application of the study text. Providing tuition, tips, tricks and strategies, these sessions will ensure candidates are exam ready.
This course is designed for anyone who deals with customers / clients, either face-to-face or over the telephone.
By the end of the course you should be able to understand body language, understand the need for good communication skills, answer the telephone in a professional way and learn to listen.
Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available.
Lunch provided: For full day training courses a lunch with sandwich or salad, crisps and cake or fruit will be provided. Refreshments will be available throughout the duration of this course.
Course Content First impressions Understanding the importance of communication Body language Barriers to communication Methods/techniques used to deal with customer / clients Telephone tactics ‘The Terrible Ten’ – 10 pet hates Controlling the call How to deal with difficult customers and clients (3 strike rule)
With over 1.37 billion daily active Facebook users worldwide, and users spending an average of 20 minutes on Facebook on each visit, Facebook cannot be ignored Many businesses are already using Facebook but worry about a lack of knowledge. This workshop will provide you with the tools and knowledge to confidently use Facebook for your business, and save time. Bring your laptop to this interactive session with Social Media specialist and author Sara Greenfield, and work on your own Facebook page for immediate results.
Learning Objectives
1. Ensure your Company Facebook page is set up correctly
2. Learn tips and tricks to promote your page and increase engagement
3. Learn how to create engaging content using free online tools
4. Learn how to use live video
5. Pick up tips on how to run Facebook Ads – these can be highly targeted and cost-effective
Who should attend:
Anyone in business who has already set up a Facebook page and is familiar with the basics, but wants to learn more.
About your trainer:
Sara Greenfield owns Bright Yellow Marketing, a social media specialist based in Wymondham and Norwich. She has been using social media since the early days and set up her social media business in 2013. With a background of 16 years in the law (as a partner in a top 100 London firm) and 12 years in sales and marketing, running her own Norfolk businesses, she has a firm understanding of both corporate needs and those of local small business owners.
Want to show people what you’re all about? Create your own promo film to show the world who you are and what you’re all about. Useful for potential job applications, dating or as a sales tool.
Duration: Evening course (6:30pm – 8:30pm approximately). One evening a week for 5 consecutive weeks.
Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available.
Lunch provided: Light refreshments will be available throughout the duration of this course.
Course Content
Scripting and storyboarding
Light and sound
Cameras and cutaways
Editing
Formats, saving and uploads
After this course, you will be able to create, produce and upload a simple promo film. You will have gained transferable multimedia skills, useful for creating YouTube clips and instructional videos.
Location: Carrowbreck House, 300 Drayton High Road, Norwich, NR6 5BJ.
This course is for anyone who would like to improve their minute or note-taking skills. The different types of minutes are covered and the approach is a practical one, with participants given help and support to develop their summarising and writing skills. The workshop also aims to extend understanding of the requirements for different kinds of meetings, and to give a necessary appreciation.
Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available.
Lunch provided: For full day training courses a lunch with sandwich or salad, crisps and cake or fruit will be provided. Refreshments will be available throughout the duration of this course.
Course Content Prepare Agenda’s for meetings Understand your role before, during and after meetings Understand the role and responsibilities of the Chairperson Different Meeting styles Different Agenda styles Different Minutes styles Record notes and produce good quality minutes
Are you aware of the advantages of claiming inward and outward processing relief? Inward processing and outward processing are methods of claiming relief from Customs duties and VAT in some cases.
This half day course helps companies work through the process of applying for authorisation and informs you of the information required internally to ensure a good audit trail so that returns are completed on time.
Aims • Have an understanding of the advantages of claiming IPR and OPR • Understand the customs regimes and the ‘Tariff’ • Know what documentation is required to claim IPR and OPR • Learn what commodity and procedure codes are and where to find them • Know how to work out customs duties
Who Should Attend? This course is suitable for anyone involved in the export or import process such as; accounts, purchasing / buyers, freight forwarders, shipping, goods inward staff and many more.
Testimonials “I have a much better understanding of inward and outward processing.”
“I now know how to apply for authorisation and have a better understanding of the procedures involved with inward and outward processing.”
Cancellation Policy 15% of fee payable if delegates cancel more than 7 days in advance. If less than 7 days the full fee is payable.
One of the ‘core 10’ courses accredited by British Chambers of Commerce (BCC). Candidates achieving Pass or Merit in the course will receive a certificate. Those who pass 6 individual courses will achieve a nationally recognised Foundation Award in International Trade.
Skills Edge Training are offering study support across a wide range of CII units.
We deliver 6 online workshops across 12 weeks for each CII unit. These workshops are delivered by a CII lead trainer with over 20 years’ experience and will provide you with a study structure and allow you to understand the real world application of the study text. Providing tuition, tips, tricks and strategies, these sessions will ensure you are exam ready.
All workshops are completed live in a virtual classroom, these are also recorded and are available to catch up on demand. You will also have access to our interactive forum which allows you to ask questions to your tutor and peers between sessions. In addition, you will also be provided access to RM Advance which will provide you with additional resources such as study guides and mock assessments.
Course Summary:
The R02 Investment Principles and Risk qualification provides you with the fundamental knowledge of key investment theories, economics and types of risk. At the end of this course you will have learnt:
Characteristics, inherent risks, behaviour and correlation of asset classes, and investment products;
Macro-economic environment and its impact on asset classes;
Merits and limitations of the main investment theories;
Nature and impact of the main types of risk on investment performance;
Performance of investments.
This course consists of 6 online workshops delivered fortnightly with Sue Cox; CII principle trainer with over 20 years of financial services training and coaching experience. In addition to this, you have access to interactive forums, resources and class notebook.
You will need to commit to approximately 5 hours per week independent study.
Who Is It For:
This qualification is ideal for anyone considering a career within wealth management. It is also a strong starting point for many professionals looking to achieve their CertPFS (Certificate in Paraplanning) or DipPFA (Diploma in Regulated Financial Planning) and are interested in becoming a Paraplanner or Financial Adviser.
What You Will Learn:
This course covers 9 learning outcomes:
Analyse the characteristics, inherent risks, behaviour and correlation of asset classes
Understand the macro-economic environment and its impact on asset classes
Understand the merits and limitations of the main investment theories
Apply the principles of the time value of money
Analyse and explain the nature and impact of the main types of risk on investment performance
Analyse the characteristics, inherent risks, behaviours and relevant tax considerations of investment products
Apply the investment advice process
Understand the principles of investment planning
Analyse the performance of investment
Assessment:
This qualification is assessed through 100 questions: 72 standard format and 28 multiple response questions. 2 hours are allowed for the exam. You will need to purchase your exam and book this directly with the Chartered Insurance Institute.
Future Job Roles:
With R02 you can consider support positions within financial advisory and wealth management firms. Most professionals complete this qualification with a view of completing the remaining 5 R0 examinations and achieving the Diploma in Regulated Financial Planning (DipPFS). With the DipPFS you can practice as a Financial Adviser.
Entry Requirements:
Before undertaking the course you should have ordered the R02 Investment Principles and Risks study text.
If you are pursuing a career in financial services you may consider becoming a member of the Chartered Insurance Institute to lower the overall costs of exams.
There are no other formal entry requirements.
Technical Specifications:
Our programmes are delivered and supported through Microsoft Teams. You will need to download the Microsoft Teams application onto a PC. This application is also available for IOS and Android.
It is highly recommend that you access the workshops through a PC with full audio capabilities (microphone and speakers) and preferably you will participate with a headset.
These are online workshops and you will require a steady internet connection.
Paid Social Advertising has gained significant traction in the past couple of years and presents a huge opportunity for B2C & B2B businesses alike. This half-day training course run by Michael Townsend, Managing Director of Wolf Digital Marketing, will give delegates a practical insight & actionable strategies into running paid adverts on the big 4 social ad platforms – Facebook, Instagram, Twitter & LinkedIn.
Aims:
The aim of the half day course will be to broaden delegates knowledge and ability of using the advertising platforms. Each platform offers a wealth of options from remarketing through to video ads as well as a huge amount of very specific targeting. This session will get delegates thinking about how to target the right customers that are highly relevant to their businesses.
Learning Objectives:
The objective of the session will be for delegates to have a solid understanding of the ad platforms and what the capabilities of each system are. Delegates will leave with the confidence to create a strategic and successful paid social media advertsing campaign.
Who Should Attend:
This course is for anyone who is involved with running social media & paid advertising accounts within a marketing team. It will also benefit anyone who needs to promote a product or service for their business.
About Your Trainer:
Michael has worked in digital marketing for over 10 years both client and agency side. He helps businesses reach their marketing goals & improve their profitability through effective digital marketing strategies. Michael has also worked and trained businesses across the UK & Europe on improving their digital marketing performance and digital strategy. The focus is on keeping the workshop as jargon-free as possible and providing practical help, tips and advice that will allow you to leave the session full of useful ideas.
This short course is for people who are familiar with AdWords and want to develop more knowledge of AdWords tools and tactics to improve their campaigns.
What will you learn?
In this advanced Adwords course we cover:
Setting Up PPC Goals
Advanced Adwords tactics
Improving Quality Score
Bid Management
Keyword Strategies
Mobile Adwords
Google Display Network
Remarketing
Prior to the course we will contact all delegates to ask for any specific areas they would like covered so we can attempt to tailor elements the course if possible.
Where?
12th October Henderson Business Centre,51 Ivy Road,NorwichNR5 8BF
Cost
This short course costs just £99 + VAT.Early bird tickets are available until September 27th at a reduced rate of £85, discounts also available for group bookings.
Whether you have heard only a little about Pay Per Click (PPC) marketing and are curious to know more, or you already know that you want to use PPC to market your business, but aren’t sure where to start, this course is for you.
In this session you will discover:
What Pay Per Click is
How to research PPC keywords
The basics of Google Ads
This online workshop is run by LittlePiggy and 24 Fingers
This course is a five day programme (one day a month), running 9:30am – 4:30pm on 20th May, 17th June, 15th July, 12th August and finally 9th September 2020, aimed at those who are new into management as well as those who have the experience in their management role but have never undertaken any formal development.
It is designed to share skills and knowledge, which if adopted, will make life in the management role an easier experience. The learning is extremely practical, relevant and real, and can be applied back in the team and workplace immediately.
There are many benefits that you will gain including:
Developing a range of key management skills.
Improved personal communication skills.
Know how to motivate and engage teams.
Be able to manage relationships with improved confidence, particularly in challenging situations.
Gain a nationally recognised qualification – should you wish to undertake the additional work.
The ability to understand ‘how you do what you do’.
Programme
DAY 1 Understanding the Communication Process in the Workplace What you will gain:
Recognition of how important communication is in the workplace and understanding how poor communication impacts on the profitability of a business.
Improvement in your ability to communicate by understanding the impact of different methods and their core purpose.
Increased flexibility and skills in the way you communicate and an appreciation of others communication style.
Understanding of how body language impacts on communication.
DAY 2 Commercial Awareness What you will gain:
An understanding of the market and moving economic landscape.
The ability to understand how to think more strategically and the importance of this when making decisions.
Understand the core barriers to growth and how your management style can impact.
Leading with a small L What you will gain:
An understanding of the difference between leadership and management and how it impacts business day to day.
The skills, knowledge and understanding of key leadership behaviours and how to demonstrate them in the workplace to inspire and lead others effectively.
The understanding and skill of building Trust.
DAY 3 Winning Behaviours What you will gain:
A clear insight into your own level of emotional intelligence and how this can accelerate your development.
Key skills to enable you to keep a positive mind-set in times of challenge and adversity.
Techniques to enable you to influence others effectively.
DAY 4 Understanding how to Motivate to Improve Performance What you will gain:
An understanding of the factors that influence motivation levels in the workplace and how to improve them.
A clear recognition of how engaged and dis-engaged teams and individuals impact on efficiency and profitability levels within an organisation, and key skills to improve the engagement level.
The skill of giving straight and meaningful feedback and the art of holding a difficult conversation.
DAY 5 Managing the Performance of your Team What you will gain:
Key skills and knowledge to management the performance of your team.
Learning the art of setting Key Result Areas and Key Performance Indicators which can be measured.
Review of learning & delegates to deliver individual key learning presentations
Who Is This Course For? Our “COVID-secure” edition of this course is aimed at supervisory staff in any workplace or sector, who help implement the business’s health and safety management system. It’s also suitable for owners and managers of smaller businesses.
Why the Highfield version? The Level 3 course is an alternative to IOSH Managing Safely (which we can deliver), but this HABC vesion provides more flexibility in delivery, and the security and assurance of it being Ofqual regulated. However, we do blend the best material from both courses, for the most effective learning experience.
How Is It Delivered? Instead of the traditional 3-day classroom-based course, this “blended learning” is delivered primarliy through four, 2-hour live webinars. We’ll be using our traditional activities and exercises for delegates to participate in, through live demonstrations, collaborative problem-solving exercises, practical risk assessment, etc There will be some preparatory work before each session, and follow up work after, to ensure the sylabus and guided learning hours are fully covered.
How Is The Test Taken? A formal, “exam-conditions” 60-question multi-choice test is taken by each delegate, on their own computer, at a set time. An HABC invigilator observes the delegate take the test through their webcam, and the delegate has to take a video of their surroundings using a smartphone, to demonstrate that there aren’t any notes hidden out of site!
What Are The Key Dates? The four webinars will take place at 09:30 – 11:30 on 8th, 10th, 15th and 17th September 2020. The test will be at 09:30, Tuesday 29th September. So What Now? If you’d like to know more, discuss your training needs to find out if this is for you, or to contact us to book on, call 01603 473732 or message us at enquiries@redcatpartnership.co.uk. You can download our course brochure and a booking form on the following links.