Please arrive 15 minutes before the session starts at 8.30am.Venue:Norfolk Chamber of Commerce, 9 Norwich Business Park, Whiting Road, Norwich, NR4 6DJ In this session (Be Better with Strategic Marketing) Michael Gurney, The Point will be your host.You will learn: Hear from Michael Gurney, Client Services Director from The Point, share ideas for developing an effective marketing strategy for today’s marketplace. How can you deliver leads, increase sales and build customer loyalty in a world where consumers are controlling how they receive the information they want; and sharing information about you and your products? About Michael: Michael Gurney has been leading the Client Services team for The Point since its foundation in Norwich over 20 years ago. Michael has worked with a very wide variety of clients, both big and small, local and international and in a wide variety of industries ranging from finance to agriculture; and aerospace to professional services. He has an unbreakable belief that the agency should always work closely with a client, getting to know them, their people, their marketplace and their business inside out. Michael is a Fellow of the IDM, lectures on marketing, and believes in the effectiveness of direct marketing. Supported by:
This session forms part of The Chamber Sessions. The Chamber Sessions are open to Chamber Members only. They are free to attend but booking is required. Places limited to one per company per session and each company will have an opportunity to book on tothreesessions per series.
Please arrive 15 minutes before the session starts at 8.30am.
Venue:Norfolk Chamber of Commerce, 9 Norwich Business Park, Whiting Road, Norwich, NR4 6DJ In this session (Be Better at Closing the Deal) Elliot Symonds, Jarrold Training will be your host.You will learn: In this session you will learn the top 7 Closing Techniques. By the end of the session you will be able to demonstrate a clinical understanding of them and state clearly what your favoured techniques would be. Not only useful to ‘use’ but to ‘recognise’ if people are attempting to use them on you. “Thought provoking and informative, real work application made it an excellent time.” -Iain Murrell,Price Bailey. “Fantastic content, cant wait to apply what I’ve learnt this morning.” -Lizzy Gaskin,Right Angle Events. About Elliot: Elliot Symonds, Jarrold Training. A Masters degree in Jacobean and Caroline Drama set Elliot up perfectly for a career in Global Drinks. Elliot held various roles nationally and internationally with brands like Boddingtons, Stella Artois, Old Speckled Hen and Pepsi. Always attracted to learning and self-development he holds post graduate qualifications from Ashridge Business School and the UEA and now is happy to be back in his home county of Norfolk working for another great brand in Jarrold. Follow Jarrold Training:@JarroldTrainingSupported by: This session forms part of The Chamber Sessions. The Chamber Sessions are open to Chamber Members only. They are free to attend but booking is required. Places limited to one per company per session and each company will have an opportunity to book on tothreesessions per series. Bookings for this session are now closed. For last minutes bookings, please email your details to events@norfolkchamber.co.uk
Who is this course for? Anyone who wants to train others, as part of their job or other activities; It is a vital first step into teaching in further or higher education, and for any other training that is publically funded. The course is “generic”; it isn’t just for safety-related topics that we specialize in, and revolves around the topic you want to teach. Topic areas covered We’ll provide the syllabus, but, in summary, we’ll cover – Understanding the roles and responsibilities of a teacher (including the safe learning environment, and relationships with other professionals) – Understanding, and delivering, inclusive learning
-Planning and delivering teaching sessions, and testing the learning
– Understand the different types of assessment
– Record keeping
How Is The Course Delivered?
The program involves lots of hands-on activity with additional work outside the sessions to develop the content and materials for the assessments. The program is moderately de-manding because it results in the acquisition of new skills and techniques over a short peri-od. It involves both classroom and self-directed learning.
Course Dates: 2nd, 3rd, 9th, 10th & 16th May 2019
For more information on this course please call 01603 473732
Aims to provide delegates with the required level of training, skills and knowledge in First Aid, and comply with the requirements of the Health and Safety (First Aid) Regulations 1981.
Suitable For
Successful delegates will be awarded a certificate of competence accredited by Qualsafe Awards who are recognised by Ofqual. It is valid for three years.
Course Venue
Open courses are held regularly at our training venues in Norwich, Norfolk and Cambridge, Cambridgeshire. Alternatively, courses can be arranged at your own site anywhere in the UK (subject to suitability).
Syllabus
Introduction to first aid
Incident management and safety
The unconscious patient
Major illness: diabetes, heart attack, stroke
Fractures and dislocations
Head Injuries
Eye Injuries
Simple record keeping & first aid equipment
The legal framework for first and in the workplace
Basic life support
Use of AED
Control of bleeding and shock
Major Illness: epilepsy, allergic reactions
Burns and scolds
Poisons and harmful substances
Basic casualty handling
Knowledge and skills assessments
“Good course with refreshing content. Great value for money.”
“The use of video clips really helped. The course was a good pace and the content was made interesting. It’s the most enjoyable First Aid course I have attended in 20 years.”
Location: Carrowbreck House, 7 Carrowbreck Road, Norwich, NR6 5FA. This course has been designed to ensure that supervisors, owners, team leaders and managers are aware of their health and safety responsibilities in improving the Health and Safety Culture or that of their organisations. It provides an opportunity to look more deeply into general health and safety from a supervisory perspective. At the end of this course, delegates will be able to demonstrate an understanding of the main concepts of health and safety, show awareness of the benefits of a positive health and safety culture, explain the roles and responsibilities of individuals, supervisors and management in health and safety and demonstrate an understanding of health and safety control and improvement strategies available to supervisors. Duration: Three-day course (9:00am – 5:00pm approximately each day) Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available. Lunch provided: For full day training courses a lunch with sandwich or salad, crisps and cake or fruit will be provided. Refreshments will be available throughout the duration of this course. Please note that it is a requirement of the HABC, the awarding body, that we need to see photographic proof of identity of each candidate before they can be entered into the exam, for example, passport, driving licence, student union card or work pass. Course Content Legislation (UK only) Concept of health and safety Accidents in the workplace Ill health in the workplace Health and safety organisation and management Supervising health and safety There will be a gap between days 2 and 3 of the course for delegates to revise from the book given during the course. Subject to passing a 60 question multiple choice exam paper delegates will be awarded the Highfield Awarding Body for Compliance Level 3 Award in Health and Safety in the Workplace. Course price: From £290.00 – £325.00 For more details or any enquiries, please do contact us on 01603 788950, or email carrowbreck@broadland.gov.uk
Venue Norfolk Chamber of Commerce and Industry 9 Norwich Business Park Whiting Road Norwich Norfolk NR4 6DJ
An official letter lands on your desk from HMRC telling you that they will visit you shortly and carry out a detailed audit of specific aspects of your Import and Export operations. How do you react? Most people PANIC! You don’t need to-attend this half day seminar and learn how to survive and hopefully ensure such visits are rare events.
Bookings for this session are now closed. For availability please email events@norfolkchamber.co.uk. Thank you.
Please arrive 15 minutes before the session starts at 10.30am.
Venue:Norfolk Chamber of Commerce, 9 Norwich Business Park, Whiting Road, Norwich, NR4 6DJ In this session (Be Better at Exhibiting) Ermine Amies, Sandler Training will be your host.You will learn:
Are you exhibiting at B2B this autumn? Make sure you get the most you can out of exhibiting with Ermine Amies’ of Sandler Training top tips on how to create a pre-show strategy for success, making follow-ups much more effective and generating a consistent flow of traffic to your stand.
“I really enjoyed the easy, laid back style of learning from such a fantastic presenter.” -Scott Jarvis,KTIB.
About Ermine: Ermine Amies assists businesses in Norfolk to sort out critical issues in sales and business development. She is a Growth Accelerator Coach and Trainer working with management teams and entrepreneurs who are experiencing unpredictable sales, long sales cycles or not winning as much business as they think they should. Connect with Ermine:Twitter:@Sandler_ErmineLinkedIn:Sandler TrainingAs part of The B2B Exhibition 2016 this session is open to all businesses and is free to attend.
Course location: Carrowbreck House, 7 Carrowbreck Road, Norwich, NR6 5FA With 1Billion+ users Facebook is the most successful social media platform. Knowing that your business should be on Facebook and knowing what your business should be doing on Facebook are completely different. If you are one of the many businesses that are on Facebook but are unsure of how to generate leads, customers or money from it then this workshop is for you. Duration: Full-day course (9.30am – 4pm) Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available. Lunch provided: On full day training courses a sandwich lunch with crisps, cakes and fruit will be provided. Refreshments will be available throughout the duration of this course. Course Content The Doʼs and Donʼts about creating your business brand on Facebook How it works the basics and the advanced Understanding what can be see and what can’t be seen Creating a community of potential customers, converting them into customers and retaining them Creating content that will engage people on Facebook Driving customers to your website using Facebook Generating leads via Facebook Facebook and where you stand legally Researching your competitors on Facebook Achieving your goals using Facebook Measuring your efforts Overview of Facebook advertising and its benefits What you will take away from this workshop? You will see clearly how Facebook can be used for your business You will be able to create a marketing strategy for Facebook You will know what to do to achieve maximum visibility You will gain knowledge and some practical experience of how to use Facebook for your business You’ll come away with plenty of ideas for content that will increase your customer base Format Practical > so please have your log in details Live demonstrations Session learning Course costs: £74.00 – £96.00 per person. For more details, please call Broadland Council Training on 01603 788950 or email carrowbreck@broadland.gov.uk
Location: Carrowbreck House, 7 Carrowbreck Road, Norwich, NR6 5FA Now the fastest growing social media platform, with a user base of hundreds of millions. Growth per month has been estimated to be in excess of 1,000% so it would be pointless to give you exact user figures as they will change dramatically by the time you read this. Twitter is a phenomenon and a powerful way to connect with potential clients, a bit like you would at a network event x 1000 A huge B2C platform and easily one of the fastest ways to give and get a #recommendation (more about #hashtags in the course) Using Twitter can connect you to new customers quickly, get you connected to the right people, promote your position as a thought leader in your industry and drive traffic to your website. This course is for you if you are a SME, Business Development Manager, Sales manager, Marketing Manager, whichever industry you’re in, and you are keen to utilise Twitter for your business to drive traffic and get results. Duration: Half-day course (9.30am – 12.30pm) Equipment: Pens and note paper will be available. Please bring any Twitter login details you may have. Lunch provided: Light Refreshments will be available throughout the duration of this course. If you book on the afternoon WordPress session as well, a lunch of either a sandwich or salad with crisps and cake or fruit will be provided. Course Content How to build a Twitter Tribe Customer service on Twitter Thought leadership on Twitter #Hashtags why and what for Driving traffic via Twitter Photos and video on Twitter How to use Twitter trends Getting PR via Twitter Course price: From £37.00 to £48.00 For more details or any enquiries, please do contact us on 01603 788950, or email carrowbreck@broadland.gov.uk
Please arrive 15 minutes before the session starts at 8.30am.Venue:Norfolk Chamber of Commerce, 9 Norwich Business Park, Whiting Road, Norwich, NR4 6DJ In this session (Be Better at Google Analytics) Mark Ellaway, Bigfork Ltd will be your host.You will learn: In this session, hear Mark Ellaway of Bigfork Ltd on his top tips for how to use Google Analytics to measure, monitor and track the efficiency of your online campaigns and get the best results in your marketing efforts. Google Analytics not only lets you measure sales and conversions, but also gives you fresh insights into how visitors use your site, how they arrived on your site and how you can keep them coming back. “Excellent presenter and extremely useful information – very worthwhile.” –Jemma Smith,Meltemi Ltd. About Mark:
Mark Ellaway is the director at Norwich based digital marketing agency, Bigfork. Mark has been working in digital marketing for over 12 years and his expertise includes website design and online marketing campaigns.
This session forms part of The Chamber Sessions. The Chamber Sessions are open to Chamber Members only. They are free to attend but booking is required. Places limited to one per company per session and each company will have an opportunity to book on tothreesessions per series.
Please arrive 15 minutes before the session starts at 12.30pm.
Venue:Norfolk Chamber of Commerce, 9 Norwich Business Park, Whiting Road, Norwich, NR4 6DJ In this session (Be Better at Google Adwords)Matt Brown, One Vision will be your host.You will learn:
A high Google ranking is essential for many businesses and Google AdWords Pay-Per-Click (PPC) advertising is the closest thing to being able to guarantee a page 1 ranking on Google. Matt Brown from One Vision will explain Google Adwords, including practical tips on account set-up, keywords and optimising campaigns.
About Matt:
Matt is a co-founder and director of One Vision Ltd. Seasoned with over 25 years front-line sales and marketing experience, both in the creative industry and on the client side. He works with clients to build their businesses by bringing clarity to their marketing and getting the maximum return from their marketing budget.
Follow One Vision:@1visionltdSupported by: This session forms part of The Chamber Sessions. The Chamber Sessions are open to Chamber Members only. They are free to attend but booking is required. Places limited to one per company per session and each company will have an opportunity to book on tothreesessions per series. Bookings for this event are now closed. For last minute bookings please email events@norfolkchamber.co.uk
Unlock Your Pricing Potential: Confident Strategies for Creative Women
Are you unsure if you’re charging enough for your art, jewellery, pottery, or craft workshops? Struggling to set realistic prices for your products, creating a daily rate, or workshop prices? Worried that raising your prices might drive away clients?
Join Kathy Ennis for this Women Talk Business session designed specifically for women in creative industries. Learn techniques to make your business profitable while ensuring it covers all your costs and provides you with a sustainable income.
You’ll gain insight into:
Methods for calculating prices, day rate and workshop prices
How to create a pricing strategy that reflects the true value of your work
Methods to increase your prices without losing your clients
Come and join Kathy Ennis from littlepiggyltd for this special Women Talk Business event