Join us at Sprowston Manor Hotel, Golf & Country Club for a day filled with wedding inspiration and planning. Meet with a variety of vendors offering everything you need for your special day, from flowers to decorations. Explore your beautiful grounds and envision your dream wedding coming to life.
This event is currently full. To be added to a waiting list please email details to events@norfolkchamber.co.uk. Thank you.
Please arrive 15 minutes before the session starts at 08.30am.
Venue: Norfolk Chamber of Commerce, 9 Norwich Business Park, Whiting Road, Norwich, NR4 6DJ
In this session Be Better at Social Media Advertising with Sara Greenfield, Bright Yellow Marketingwill be your host.
You will learn:
In this session, Sara will provide an overview of the key social media ad platforms and key tips for running your ads including case studies.
About Sara:Sara hasbeen using social media from the very early days in order to market their previous marketing business. Social media was instrumental in helping to keep their business going through the recession.
Due to demand from their clients, they set up Bright Yellow Marketing five years ago to offer social media training. They now also manage social media accounts for a number of local businesses.
Sara has published three books about social media, two of which achieved #1 in the Amazon Kindle free Sales & Marketing section.
Connect with Bright Yellow Marketing:TwitterFacebook
Our 1-day Fire Safety Marshall qualification designed for anyone who has a specific responsibility for fire safety in the workplace, such as designated fire wardens/fire marshals.
This course covers: Causes of fires in the workplace, The fire triangle, Hazards during and after a fire, Fire and smoke spread Identifying and controlling fire hazards:, Fire prevention , Fire detection and raising the alarm, Means of escape, Principles of extinguishing fires, Fire-fighting equipment and systems, Fire safety laws, Duties and responsibilities of employers and employees, Undertaking a fire safety inspection, Fire safety risk assessments, Contents of a fire safety briefing, Roles and responsibilities of the nominated fire warden: On a day-to-day basis and During an emergency.
Refreshments are provided including Hot Drinks, Cold Drinks & Biscuits Free Parking on site
Certificate: Valid for 3 years
No refunds are available however, we can work with you to move your booking to the next available course date.
Please email Frances White on frances@haswelltraining.co.uk to secure your place on this course or call us on 01603 394352
The Art of Networking – How to grow your business, with people you know, like and trust
“People don’t buy what you do, they buy why you do it” Simon Sinek
People do business with people they know, like and trust. This session will give you some fantastic tips and techniques to get the best from networking events and help you overcome any fear and anxiety they may have about them.
Ian is the founder and Chief Dorothy at Yellow Brick Road. Yellow Brick Road is on a mission to Energise 10 million people by helping them unlock their performance through wellbeing, purpose and great leadership skills. Ian originally trained as a Chartered Accountant, was a CEO of very successful company and has held many board positions, including President of the Norfolk Chamber. He’s a qualified coach and trainer.
‘Very Enjoyable and informative’
‘interactivity was very useful, Ian was suitably informal while sharing his wealth of experience.’
Location: Carrowbreck House, 300 Drayton High Road, Norwich, NR6 5BJ.
This accredited qualification has been designed for delivery to any learner working or preparing to work in a customer service role or where using the telephone is a part of their role. The qualification covers the principles of customer service including how to meet customer expectations, the importance of appropriate behaviour and communication techniques as well as ways to deal with problem customers.
Duration: One-day course (9:30am – 4:00pm approximately)
Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available.
Lunch provided: For full day training courses a lunch with sandwich or salad, crisps and cake or fruit will be provided. Refreshments will be available throughout the duration of this course.
Course Content Principles of customer service. Understand how customer needs and expectations are formed. Know the interpersonal skills and appropriate behaviour required in the customer service environment. Understand the principles of responding to customers’ problems or complaints.
Subject to passing a 30 question multiple choice exam paper delegates will gain the Highfield Awarding Body for Compliance Level 2 Award in Customer Service.
You will be given a HABC Customer Service manual to take away and keep after the course for future reference.
Course price: From £94.00
For more details or any enquiries, please do contact us on 01603 788950, or email carrowbreck@broadland.gov.uk
Search Engine Optimisation (SEO) is clearly still a vital tactic for businesses, more so than any other activity such as social, email and PPC.
What isn’t clear is how businesses like yours can do successful SEO.
Our free SEO Takeaway workshop will provide you with up to date information and tactics you can use to improve your SEO. This 1 hour session will include:
How does Google rank websites? What content do your users want? 12 SEO tactics you can take away
This free 1 hour session is for anyone involved in website management and needs to improve traffic and performance.
Where?Henderson Business Centre,51 Ivy Road, Norwich, NR5 8BF
How much? FREE
Contact 01603 513080 for any questions.
IOSH Managing Safely is designed to get managers and supervisors, from any sector, up to speed on the practical actions needed to make health and safety “happen” in their teams.
IOSH is the professional association for safety and health practitioners, with a global name to back up their courses.Course Title; Display Screen Equipment Assessors Course
Aim; To equip delegates to take a lead role in assessing office workstations and the wider management of associated musculoskeletal disorders (MSD)
Objectives;
– State the basic HSG65 management cycle, and illustrate how this can apply to the control of MSD’s arising from display screen equipment (DSE) use.
– Understand the value of MSDs prevention
– State the minimum equipment/environmental requirements for workstations, as specified in the Schedule of L26
– Understand how the type of job/task can affect assessment (“occupational” factors)
– Understand how the correct set up of DSE can prevent MSDs, and state the ideal set up
– Understand the “human” factors that can affect DSE users’ ability and willingness to use DSE correctly
– Demonstrate some of the key skills in ensuring DSE users improve their work station
– Develop an intervention hierarchy in the case of ill health arising from DSE use
– State the key sources of law and guidance, and where they can be found
Organisation
Duration; 1/2 day learning programme
Cost; £95 + VAT includes notes and refreshments
Tutor; Richard Mills
Differentiation; None – just enthusiasm
Audience; Anyone working in the DSE process
For more information click here
The Health and Safety Masterclass is aimed at anyone who is working within Health and Safety on a day to day basis, any senior members of staff who deal with Health and Safety or anyone who is looking for an update on their current Health and Safety training.
Our one day masterclass will see ex Health and Safety Executive (HSE) principle inspector, John Claxton, deliver a short session on current topical areas.
In essence the course will enable delegates to:
– Take a fresh look at what systems and procedures that are in place
– Review & revise Health and Safety Management
– Hear what’s current with H & S Enforcers – what are they focusing on?
– Dispel the Myths about Health and Safety – do not believe all that you read in the papers!
1. Mapping the maze of Health & Safety Legislation – including topics such as Manual Handling, COSHH, Ergonomics and work equipment – and how it relates to your business
2. How to ensure that your Health and Safety Policy is Effective including communicating it
3.Are your Risk Assessments ‘Suitable & Sufficient’
4. Ex Principle Inspector for the Health and Safety Executive, John Claxton will also lead a talk on the current hot Topics
For more information on this course contact us on 01603 473732 or visit our website
Our HABC Level 2 Award in Emergency First Aid at Work will be taking place on 18th May at No.8 Thorpe Road in Norwich. This course is the right first aid qualification for 80% of all businesses; the course is open to anyone who wants to become a first aider. Aim; Provide the skills to deliver basic first aid to a suitable level for most businesses. Objectives; *Understand Roles and responsibilities of a first aider *To be able to assess and manage a first aid incident *To be able to manage an unconscious casualty *To be able to manage a casualty who is not breathing normally *To be able to manage a casualty who is choking *To be able to manage a casualty who has a bleeding injury *To be able to manage a casualty who is in shock * To be able to manage a casualty with a minor injury Organisation Duration; 1 day course Exam/Assessment; Practical assessment where; candidates will be tested on the following five elements: *Recovery position *Cardiopulmonary resuscitation *Choking *Bleeding *Shock Written questioning – Learners are required to answer a series of question ensuring their understanding of the theory content is sufficient to meet the required standard. An accident report form will need to be completed. This is an Ofqual accredited qualification. Cost; £97.00 +VAT Includes exam fees, course handbook & materials, lunch and refreshments Awarding Body; Highfield Awarding Body for Compliance (HABC) Tutors; Tracey Hicks of Training in Healthcare Differentiation; None – Just enthusiasm For more information please email mitchell@redcat.gb.com
Want to develop your skills and produce your own quality videos for your business?
Want to avoid the pitfalls of amateur video production and get up to speed quickly?
Our video training course is offered over one or two days, and is aimed at helping businesses and organisations utilise the power of video marketing. We teach the tricks of the trade, showing you what you should be thinking about, and giving you technical and creative insights to raise the standard of your future productions.
On day one, you will be taught why video is a powerful tool for your business or organisation, what types of videos can be produced, what works and what doesn’t, and the basics of camera work, sound, editing, video web services such as YouTube, and be given advice on equipment.
Day two is the chance to shoot, edit and upload your very own video for your business or organisation to use- while still having Eye guide you through. The day will also help to reinforce knowledge from day one as well as build your confidence to go away and start your own video marketing.
At the end of the two days you’ll walk away with your first business video and the skills and confidence to keep on producing – for yourself and your company.
We invite you to attend a relax business networking event Co-hosted by The Corn Hall and Citizens Advice Diss, Thetford and District.
Enjoy speakers including Richard Ross of Norwich & Norfolk Festival discussing Businesses partnering with Arts and VCSEs and and a devolution panel discussion with local Business and Charity leaders chaired by Mike Rigby (Eastern Promise), discussing what devolution means locally.
Welcome drinks provided by Adnams. Book your free ticket.