Being aware of, and understanding, cybersecurity is vital to the day-to-day safety and prospects of your business.
Join Norfolk & Suffolk Constabularies for this free in-person workshop covering all things cybersecurity.
Learn the fundamentals of being secure online, current threats, real-life examples and, crucially, which practical resources you can draw on in order to reduce the likelihood of falling victim to cyberattack.
Please arrive 15 minutes before the sessions starts at12.30pm.Venue:Norfolk Chamber of Commerce, 9 Norwich Business Park, Whiting Road, Norwich, NR4 6DJ
In this session (Be Better at Google Plus) Duncan Johnson, Yodelay will be your host.
You will learn:
In this session, Duncan Johnson of Yodelay will look at the essential guide to Google+ for your business. This will be an unconventional look at Google+ . Attendees will be taken beyond the common mistake of comparing it to Facebook and instead given the deeper understanding of how it is changing your industry and your businesses impact within in it. You will leave with a clear understanding of how to integrate and implement Google+ within your digital marketing strategy.
In this session you will learn:
– An introduction to Google+ – Why it has commercial potential? – The ground rules; the major do’s and don’ts – How it works – the advances and little known features – Etiquette on Google+ – Building your brand on Google+ – Connecting and research with Google+ – Driving visitors to your website through Google+ – Direct communication within your Google+ Circles and Huddles – Direct benefits to your website – Using Google+ as a research tool – The sector in which you operate and Google+ trends
“Well organised, great presenter, thought provoking and a chocolate croissant. What more does one need?” – Craig Davies, Green Duck
About Duncan:
Duncan has been actively involved as a Digital Marketing Consultant for over 16 years. He has consulted and worked on projects for multi nationals such as Virgin Atlantic, Adidas Eyewear and the NHS. But the majority of his work is with small to medium sized businesses such as solicitors, engineering and holiday companies.
This session forms part of The Chamber Sessions. The Chamber Sessions are open to Chamber Members only. They are free to attend but booking is required. Places limited to one per company per session and each company will have an opportunity to book on to three sessions per series.
A non-technical course designed for people with limited experience in email marketing. This course is well suited to people who wish to improve their knowledge and get better results.
Learn how to:
Plan, develop and refine your email marketing strategy and evaluate ROI (Return on Investment) How to get your emails open, read and acted upon
COURSE CONTENT –
Email Marketing and the law
Understanding the basics of data protection law Who you can and can’t send email to Your obligation with unsubscribes Understanding the rights of consumers & businesses
Planning your email campaigns
Setting objectives Targeting and segmenting your recipients Touch strategy considerations How to refine and improve performance
Get your audience to open your email
Getting your email into the inbox, deliverability The essential elements, friendly from, subject line & more Timing is everything
Get your audience to react to your email
Writing effectively for email The smart way to use links Prominent call to action
Evaluate your performance
Understand campaign metrics Set realistic goals Understanding behaviour
Review of your campaigns
Delegates are invited to send in their recent campaigns for review and comment during this part of the course. This is an excellent way to gather real feedback. Gain ideas from other people and their campaigns to apply to your own marketing
Please arrive 15 minutes before the session starts at 8.30am.Venue: Norfolk Chamber of Commerce, 9 Norwich Business Park, Whiting Road, Norwich, NR4 6DJ
In this session (Be Better at Face-to-Face Networking) Chris Liles, Relationship Doctor will be your host.
You will learn:
Confident when networking face to face? If not, bring your concerns along and Chris will help you eliminate them! Whilst ready to cover topics from Body Language through business cards, badges to simple Questioning and Listening, Chris Liles, expert networker from Relationship Doctor offers a 1 hour ‘Surgery’ looking at body language through to business cards, badges to simple questioning & listening.
About Chris:
Chris Liles has Insurance Industry experience in various sharp-end customer-interfacing positions stretching back to 1968, Chris frequently encountered confrontation situations in his business roles. This lead to him becoming a specialist people-skills trainer and subsequently (helping sole traders to PLCs) a Business Insurance Broker and Business Advisor. An experienced and dedicated networker, Chris has used his life experiences to offerpracticalpeople-handling techniques and tips which have been researched, tried and tested both by his trainees and himself.
This session forms part of The Chamber Sessions. The Chamber Sessions are open to Chamber Members only. They are free to attend but booking is required. Places limited to one per company per session and each company will have an opportunity to book on to three sessions per series. Bookings for this session have now closed. For availablity please email events@norfolkchamber.co.uk
Please arrive 15 minutes before the session starts at 8am.Venue: Norfolk Chamber of Commerce, 9 Norwich Business Park, Whiting Road, Norwich, NR4 6DJ In this session (Be Better at Starting Up) Jonathon Chapman, QMS International Plc will be your host.You will learn: Every start-up can face speed bumps on the way to growth. Join QMS as we highlight the importance of strategies, market research and selecting a team with skills and capabilities that can evolve as you grow. During this session we will provide tips, techniques, tools and examples for building a successful business and discuss the benefits of operating a well documented management system. About Jonathon: Jonathan Chapman, CEO of QMS International plc; an ISO certification body that have issued over 20,000 certificates around the world in the past 20 years. Prior to joining QMS in December 2012, Jonathan had been part of many successful businesses and projects including the re-launch of King’s Lynn Town Football Club. He is dynamic and optimistic about all small businesses and can offer valuable advice for those looking to move forward. Follow Jonathon: @QMSIntPLC Supported by: This session forms part of The Chamber Sessions. The Chamber Sessions are open to Chamber Members only. They are free to attend but booking is required. Places limited to one per company per session.
Please arrive 15 minutes before the session starts at 8.30am.Venue: Norfolk Chamber of Commerce, 9 Norwich Business Park, Whiting Road, Norwich, NR4 6DJ In this session (Be Better at Presenting) Sarah Daniels, Red Cat Partnership will be your host.You will learn: This session will give you a toolkit of top tips to ensure that your presentations are effective and really hit the mark!
Sarah will liken the delivery of presentations to sandwiches;
The first slice of bread is the pre delivery preparation, the filling – a smorgasbord of delivery techniques, and the second slice of bread the actions you need to take post presentation.
I will fill attendees up with how to change the pappy white bread into artisan granary bread which keeps delegates hungry for more and how to make mouth watering & inspirational fillings
About Sarah: Sarah Daniels Sarah works for the RedCat Partnership Ltd- a Health and Safety Consultancy which she founded in 1999- as well as consultancy the team delivers a number of Health and Safety & Food Safety training course; Sarah is proud to say that she can make a dull subject interesting & loves ensuring that delegates come away from training sessions enthused and raring to go! Some say she is a natural- she knows she has to work at it! Follow Sarah:@RedCatSarah Connect with Sarah: LinkedIn Supported by: This session forms part of The Chamber Sessions. The Chamber Sessions are open to Chamber Members only. They are free to attend but booking is required. Places limited to one per company per session. If you would like to attend please call 01603 729708
Please arrive 15 minutes before the session starts at 12.30pm.Venue:Norfolk Chamber of Commerce, 9 Norwich Business Park, Whiting Road, Norwich, NR4 6DJ In this session (Be Better at Time Management) Rachel Blackburn, US2U Consulting will be your host.You will learn: Some practical tools and techniques for how to manage your time and achieve what you is important at home and at work. We will focus on the importance of setting clear goals, making the right choices, understanding how to manage urgent and important tasks, managing everyday causes of stress and implementing an effective time management system. “Really interesting concepts and ideas were presented by a trainer I’d never came across before, but who was really good at motivating me to do new things in the office.” – Stephen Coby, Larking Gowen About Rachel: Rachel started her career in the Financial Services industry. Having found out she had a flair for coaching and that there was life after pensions she moved into Management Consultancy. After achieving significant success at a leading consulting and recruitment firm, she decided to set up her own business and US2U Consulting was born! Rachel is extremely focussed, self motivated and enthusiastic. She has achieved considerable success both in terms of her own personal learning and developing profitable business – both her own and the companies that she works with. Follow Rachel:@rachelus2u Supported by: This session forms part of The Chamber Sessions. The Chamber Sessions are open to Chamber Members only. They are free to attend but booking is required.Places limited to one per company per session and each company will have an opportunity to book on to three sessions per series. Bookings for this session have now closed. For availablility please call 01603 729708.
This one day seminar looks at the whole export function. It provides a perfect introduction for new staff, is ideal as a revision exercise for staff who may be a little “rusty” and need to get up to date, and as an overview for supervisors and management who have to understand what their staff are doing.
By the end of the course the delegates will be able to:
Prepare an export quotation
Organise the export office
Understand export order processing and an overview of export documentation and terms of sale
Date: Wednesday 9 March2016Venue: 9 Norwich Business Park, Whiting Road, Norwich NR4 6DJTime: 9.00am – 4.30pmPrice: Members £208+VAT, Non Members £260+VAT
One of the ‘core 10’ courses accredited by the British Chambers of Commerce (BCC). Candidates achieving Pass or Merit in the course will receive a certificate. Those who pass 6 individual courses will achieve a nationally recognised Foundation Award in International Trade
Please Note – members will receive an invoice in the usual way. Non Members must pay in advance and will receive a receipted invoice by return.
Cancellation Policy – 15% of fee payable if delegates cancel more than 7 days in advance, if less than 7 days full fee payable
As international trade becomes increasingly more complex, universally used rules are essential to avoid misunderstandings and costly disputes. Regularly incorporated into sales contracts worldwide, Incoterms® rules define, in a set of three-letter trade terms, the risks and responsibilities of buyers and sellers in an international sales contract. This course looks at the rules from a practical point of view and explains all the costs, delivery and risk implications and where to go for more help and information.
By the end of this one day accredited course, delegates will be able to:
Understand whyIncoterms® were created and their purpose Understand the definitions of theIncoterms® 2010 rules Identify the parties involved inIncoterms®, their roles and responsibilities Understand the benefits ofIncoterms® Identify where to go for help and information onIncoterms®
Date:Wednesday 8 October 2014Venue: 9 Norwich Business Park, Whiting Road, Norwich NR4 6DJTime: 9.00am – 4.30pmPrice: Members £192+VAT, Non Members £240+VAT
One of the ‘core 10’ courses accredited by the British Chambers of Commerce (BCC). Candidates achieving Pass or Merit in the course will receive a certificate. Those who pass 6 individual courses will achieve a nationally recognised Foundation Award in International Trade
Please Note – members will receive an invoice in the usual way. Non Members must pay in advance and will receive a receipted invoice by return.
Cancellation Policy – 15% of fee payable if delegates cancel more than 7 days in advance, if less than 7 days full fee payable
Your company’s success in the field of exporting hinges upon the practical knowledge and expertise of the staff involved and the confidence and competence with which they deal with customers, freight forwarders, banks and carriers.
This full day accredited course creates confidence and proficiency through clarifying and educating on any export documentation.
By the end of the course the delegates will be able to:
Produce export documentation
Identify sources of international information and assistance
Identify modes of transport and their relative advantages and disadvantages
Date: Wednesday 10 September 2014Venue: 9 Norwich Business Park, Whiting Road, Norwich NR4 6DJTime: 9.00am – 4.30pmPrice: Members £192+VAT, Non Members £240+VAT
One of the ‘core 10’ courses accredited by the British Chambers of Commerce (BCC). Candidates achieving Pass or Merit in the course will receive a certificate. Those who pass 6 individual courses will achieve a nationally recognised Foundation Award in International Trade
Please Note – members will receive an invoice in the usual way. Non Members must pay in advance and will receive a receipted invoice by return.
Cancellation Policy – 15% of fee payable if delegates cancel more than 7 days in advance, if less than 7 days full fee payable
If you would like to attend please phone 01603 729 705Please arrive 15 minutes before the session starts at 12.30am.Venue:Norfolk Chamber of Commerce, 9 Norwich Business Park, Whiting Road, Norwich, NR4 6DJ In this session (Be Better at Facebook) Holly Stibbon, 101Smart will be your host.You will learn: In this Session, hear Holly Stibbon of 101Smart with her top tips for how Facebook can be a great way to build awareness, promote your products and services, increase sales, launch new products, promote events and more. You will learn how to target specific groups of people and create messages that will attract and retain attention. You will come away with some top tips and ideas that you can put into action straightaway. “This was a very well organised and expertly presented session. It was very handy to have this bitesize seminar delivered all before I got to my desk. A good start to the day.” – Kath Jones, ThePennoyer Centre. “Holly was fantastic. She was clear and very informative. Nice meet and greet as well. I liked that the session was in the afternoon.” –Abbie Millard, Green Duck About Holly: Holly has worked in the online marketing industry since 1998 and is currently a Director of Website Design & Email Marketing company 101Smart. She is responsible for developing and delivering strategies for sales and business management as well as customer service and project management. Smart Messenger, 101’s email marketing facility was introduced in 2003 and is used by hundreds of businesses in Norfolk and across the UK. Holly has been advising and assisting businesses with the planning and implementation of their online marketing strategies for the past fifteen years. She is focused, thinks quickly on her feet and her results speak for themselves. Follow Holly:@hollystibbon Supported by:
This session forms part of The Chamber Sessions. The Chamber Sessions are open to Chamber Members only. They are free to attend but booking is required. Places limited to one per company per session and each company will have an opportunity to book on tothreesessions per series.
Please arrive 15 minutes before the session starts at 8.30am.Venue:Norfolk Chamber of Commerce, 9 Norwich Business Park, Whiting Road, Norwich, NR4 6DJ In this session (Be Better at Building Relationships)Carol Wilkinson, Consult East will be your host.You will learn: In this Session, Carol will give a practical look at essential relationship building: as well as a refresher of key communication skills.She will refresh, review and add practical skills needed to your tool box in order build even better relationships at work. “Well managed and thought provoking content that allows you to build your skills and practices in a safe environment.” –Matt Bone,Gardline Marine Sciences. “The best thing about this training was that it was active. Participants were all fully involved in the learning process.” –Richard Shepherdson,Norfolk Workplace Mediation. About Carol: Carol Wilkinson is a highly regarded coach, trainer and facilitator with a wealth of experience across the public, private and voluntary sectors. Carol has a successful track record in workplace dispute resolution that spans over 25 years. This has included coaching and mentoring of individuals and managers, helping them to develop the confidence, skills and strategies for the successful resolution of conflict. As a coach, she is committed to helping people to maximise their own potential and develop new ways of thinking and approaching situations. Carol has been described as ‘inspirational’, ‘engaging’ and ‘supportive, yet challenging.’ Carol is also an accredited mediator and member of the ACAS panel of arbitrators and mediators. Supported by:
This session forms part of The Chamber Sessions. The Chamber Sessions are open to Chamber Members only. They are free to attend but booking is required. Places limited to one per company per session and each company will have an opportunity to book on tothreesessions per series.