Jarrolds Logistics invests for the future with new site to support strong business growth

Jarrolds Logistics, part of The APC delivery
network – the UK’s largest independent parcel delivery network – has announced
the opening of a new 30,000 sq. ft. depot in Norwich. This marks a significant
milestone in the company’s ongoing investment strategy and its continued focus
on supporting businesses across the NR postcode area.

Located in Avian Way, the new depot replaces
the business’s previous 22,000 sq. ft. site in Long Stratton. The larger
facility increases operational capacity by over 35%, bringing all services
under one roof and enabling greater efficiency across next-day parcel delivery,
warehousing and fulfilment. Its central location also improves delivery route
planning, reduces driver travel time and allows for later collection times –
helping local businesses connect more effectively with customers across the UK
through The APC network.

This expansion comes in response to sustained
business growth, driven by increasing demand for reliable, high-quality
delivery services from customers across the region. Following a significant
year-on-year increase in parcel volumes, Jarrolds Logistics is on track to
achieve a substantial turnover  this year
– a result of its continued success and the strength of the local community
seeking reliable, high-quality logistics solutions.

Alongside other Jarrold Group divisions in
Norwich, the site also strengthens operational collaboration across the wider
group. Jarrolds Facilities Management – another arm of the group – will oversee
Cleaning, Maintenance PPM and Security services at the depot.

The Jarrold Group continuing its reputation for
delivering high-quality, reliable workplace solutions across Norfolk.

Mary Wisbey, Managing
Director of Jarrolds Logistics and Jarrolds Facilities Management, said:

“This move represents a
significant strategic advancement; enabling us to operate more efficiently,
reduce mileage that minimises our environmental impact and creates local
employment all while enhancing the quality of service we deliver to our Clients
and Customers.

Joining The APC network
in 2023, we’ve been committed to developing a logistics operation that stays
true to our local heritage. The launch of our new Norwich depot is a major
milestone in that journey. With its central location, added capacity, and increased
flexibility, the depot empowers us to better support local SMEs across the
region. This investment strengthens our role in connecting regional businesses
with national networks, offering tailored support, with the Jarrold service
that people expect, helping local enterprises thrive, unlocking exciting new
opportunities for growth and collaboration within our home county

The Norwich site currently employs a 30-strong
local team, including 20+ drivers and dedicated operations and customer service
teams. As demand grows, Jarrolds Logistics plans to expand the team to support
new service offerings. This includes warehousing and fulfilment for e-commerce
clients.

Jarrolds Logistics became part of The APC
network in 2023 following the acquisition of RDM Distribution, a long-standing
member of the network. Since then, the business has gone from strength to
strength – expanding its delivery capabilities while maintaining a strong focus
on customer service and community engagement.

Jonathan Smith, Chief
Executive at The APC, said:  “Across our network,
we remain focused on responding to the evolving needs of our customers and
consistently delivering exceptional service. Jarrolds Logistics truly
exemplifies this commitment through their investment in growth, dedication to
service excellence and strong support for Norfolk’s SME community. This new
site is a genuine example of how Jarrolds Logistics is building for long-term
success, committed to elevating local service and creating meaningful
partnerships that enable customers to grow with confidence.”