An opportunity to re-examine your sales techniques and refresh your approach through on the main principles of selling. With products and services becoming more and more similar to each other, it is essential to adapt your approach and strategy. The increased use of the internet and other forms of social media has made it easier for buyers to access the alternative products and services.Changes in the business climate has introduced to the customers the concept of ‘doing a deal’. How do you think you should react to these changes? Key learning points: Seeking alternative ways of selling via different channels or practices How to establish the real buying motives and the ‘decision-maker’ How to handle the competition Ensure customer retention and recommendation Know when and how to close a sale
The course (the revised and re-branded Basic / Foundation Course) is a must have qualification for all employees in the Food and Hospitality sector.
The course will enable delegates to: * Take personal responsibility for food safety procedures * Keep themselves clean and hygienic * Receive and store food safely * Prepare, cook and hold food safely * Assessing and evaluating the learning
The Subjects Covered Are... 1. Food safety hazards; what can harm the consumer? 2. Safe food storage; food handling & cross contamination 3. Temperature control; refrigeration and chilling 4. Cooking, hot holding and reheating 5. Cleaning and disinfection 6. Pest control 7. Food premises and equipment 8. Legislation
This course will be taking place at No.8 Thorpe Road on 29th January, for more information please contact Mitchell
Location: Carrowbreck House, 7 Carrowbreck Road, Norwich, NR6 5FA Having an online presence for your organisation is a necessity as social media continues to grow, but how do you enhance your reputation & not ruin it? With statistics showing more than 53 percent of consumers say that they have decided against making a purchase after reading online recommendations, it’s important that you get it right. This course will improve your skills for using social media as a business communication tool, how to protect your reputation & what to do in a crisis. Duration: One-day course (9:30am – 4:00pm approximately) Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available. Lunch provided: For full day training courses a lunch with sandwich or salad, crisps and cake or fruit will be provided. Refreshments will be available throughout the duration of this course. Course Content Effective use of Social Media for your business Summary of popular social media sites What not to do to keep your customers happy What to do and keep one step ahead of your competitors Case studies of Good/Bad social media Social media policies for employees Management tools for Social Media critical for effective time management Marketing plans Course price: £74.00 – £96.00 For more details or any enquiries, please do contact us on 01603 788950, or email carrowbreck@broadland.gov.uk
This one day course is a must have qualification for all employees who are designated First Aiders.
The course will introduce delegates to…
* The roles and responsibilities of a First Aider. * The legal requirements for First Aid provision. * The importance of accurate incident reporting. * The need to minimize the risk of infection. * The importance of assessing the incident. * Undertaking a Primary Survey. * When and how to call for help.
This course delivers the official Health and Safety Executive/HABC syllabus with one of the most experienced first aid trainers in Norfolk.
The subjects covered & assessed are… 1. Recovery Position 2. Cardiopulmonary resuscitation 3. Choking 4. Bleeding 5. Shock
Prerequisites: None – just enthusiasm! (well, and a completed booking form…)
Duration: One day programme ( 09:00 start-16:45 finish )
Cost: £97 + VAT Includes exam fees, (Accident Report Form Assessment, Written Question assessment & Practical assessment) course hand book & materials, lunch and refreshments)
Venue: No8 Thorpe Road, Norwich
How to book: Contact us (details below) for a booking form
Course Tutor: Pete Muddell & The RedCat Partnership have been providing Health & Safety training and consultancy in Norfolk, East Anglia and nationally for over 18 years.
We have a reputation for delivering high quality, practical, effective and engaging training. Regular customers will know we offer stimulating, highly interactive training; you won’t get a dull lecture from us!
Who is this course for? Anyone who wants to train others, as part of their job or other activities; It is a vital first step into teaching in further or higher education, and for any other training that is publically funded. The course is “generic”; it isn’t just for safety-related topics that we specialize in, and revolves around the topic you want to teach.
Topic areas covered We’ll provide the syllabus, but, in summary, we’ll cover * Understanding the roles and responsibilities of a teacher (including the safe learning environment, and relationships with other professionals) * Understanding, and delivering, inclusive learning * Planning and delivering teaching sessions, and testing the learning * Understand the different types of assessment * Record keeping
How Is The Course Delivered? The program involves lots of hands-on activity with additional work outside the sessions to develop the content and materials for the assessments. The program is moderately de-manding because it results in the acquisition of new skills and techniques over a short peri-od. It involves both classroom and self-directed learning.
Prerequisites: Basic literacy, IT skills and a commitment to work with minimal supervision at times. Oh, and lots of enthusiasm and an open mind!
Duration: Four days “classroom” program (09:00 start – 16:30). Secondly, a series of self-directed activities (with tutor support). Finally, a one-day consolidation workshop including final examinations.
Assessment: – Portfolio of evidence in the form of a workbook – Prepare and deliver a 25 minute “micro-teach” session to the rest of the group on day 3
Cost: £575.00 + VAT, including refreshments/lunch on the four taught days, all course materials and assessment fees
Venue: 8 Thorpe Road, Norwich (in our dedicated suite of fully equipped training rooms)
How to book: Contact us (see below), or go online for a booking form.
Course Tutors: Richard Mills is a Chartered Environmental Health Practitioners, having spent over 25 years each delivering training. The RedCat Partnership has been providing safety training and consultancy in East Anglia and beyond for over 19 years.
Aim: * To refresh and update your knowledge on food safety through a series of focussed activities
* To comply with the awarding body recommendation that certificated training is refreshed every three years (we will need original certificate) * To maintain your due diligence defence! * To re-energise your interest in your food safety management systems & supervising your staff to ensure compliance
Who: Any holders of the Level 3 Award; managers, Supervisors, those who monitor HACCP etc. – Assessing and evaluating the learning
What: This blended learning course is designed by HABC; It covers all aspects of Food Safety: Communicating procedures to staff, Legal responsibilities Contamination & routes of contamination, Temperature control, Cleaning! Personal Hygiene, voting for the best Pest in the Oscars, stock rotation, HACCP, Monitoring and that all important Action Planning
* Prerequisites: A Level 3 Certificate that has been completed within the last 3- 4 years- We need to see a copy * Duration: Half day ( 09:00 start-12:30 finish ) * Cost: £157+VAT (includes examination fees & refreshments) * How to book: Contact us (details below) for a booking form * Course Tutors: Sarah Daniels/Richard Mills are both Chartered Environmental Health Practitioners, having spent over 25 years each in the profession. The RedCat Partnership has been providing food safety training & consultancy in Norfolk, East Anglia & nationally for over 18 years.
This workshop is for complete beginners who want to learn how to stand up and speak in public, but feel anxious and apprehensive. It is also for people who want to improve their current public speaking and presenting skills. Public speaking is most people’s greatest fear, way ahead of spiders, heights, snakes and flying. Whatever your level of experience this stimulating and enjoyable course will make a huge difference to your performance.
Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available.
Lunch provided: On full day training courses a sandwich lunch with crisps, cakes and fruit will be provided. Refreshments will be available throughout the duration of this course.
Course Content: Controlling and manage fear and anxiety Overcoming nervousness Delivering a professional speech with real impact Improving your self esteem and build your confidence Presenting to any size of audience and command their attention Using visual aids where necessary and keeping the audience’s attention
Course price: Between £74.00 – £96.00
For more details or any enquiries, please do contact us on 01603 788950, or email carrowbreck@broadland.gov.uk
Celebrating the achievement of 30 years of providing dedicated support and safety to protect women and girls from sexual violence, exploitation, coercion and trafficking throughout Norfolk. We invite you to join us for this special occasion.
Video Marketing for SMEs – Part 2 of 3 focuses on the practical skills needed to setup, shoot, and edit videos which can be successfully incorporated into a businesses marketing campaigns.
Workshop content Intro to practical filming. Using the tools you have. Setting up shots. Filming techniques Editing process and tools
Meet the Trainer
Mike O’Flynn is currently a Senior Account Lead at Samphire Digital in Norfolk but has nearly 20 years of marketing experience across a large variety of businesses from local level up to international brand names. Andrew Gooding is an independent photographer and videographer based out of Norwich covering everything from Corporate Events to Live Music and all in between, his artistic eye is held in high regard and he genuinely believes anyone can learn the skills needed to shoot high quality video.
This small group in-person workshop is open to any business, freelancer, or charity based in Norfolk, UK.
New Anglia Growth Hub can help your business access a range of business support services from hundreds of sources. The hub’s IMPARTIAL service is fully funded and provided at no cost to your businessand can help you access grants, finance, international trade support, skills, training and a range of other specialist advice from single point of contact.
Our Business Growth Advisers can talk with you over the phone or via Microsoft Teams or Zoom, or you can request a free appointment at your business premises.
Our Business Support is available to all SMEs throughout Norfolk and Suffolk (UK).
To get the most out of the service, call our local business support helpline:
A look into the four ps of marketing beyond promotion, namely, product, price and place, and the four cs: customer, culture, company and competition. Dive into unique value vs relative difference of your brand vs the competition.
This will be an active session with lots of discussion – bring along your brand challenges – and the sharing of resources from brand and strategy leaders globally.
Agenda Delegate’s arrive 11.45 & the event will close at 14:00, A light lunch and refreshments will be provided during masterclass.
About our Presenter, Rob is Head of Creative Strategy at Yawn. Rob previously headed up Marketing at global product and service design company Foolproof, working to bring the people, their thoughts and the work they did for the agency to life.
Today, Rob works on the strategy and positioning of clients from green accountancy practices to zero alcohol gut health tipples and beyond.
Who is this qualification for? This qualification is for supervisors, team leaders and QA staff who are involved in verification of food safety through auditing and inspection. It is also relevant to enforcement agency staff, to whom consistency is vital.
Learning Outcomes: * Understanding auditing and inspection what is, and appreciating the benefits and limitations * Consider the collecting and verifying information * Appreciate the stages in audit and inspection * Improve your ability to analysis and interpret data * People skills; improve your ability to get the right information * Appreciate the competencies and characteristics of auditors * Consider the implementation of on-site audits and inspections * Consider the preparation of written reports
How Is The Course Delivered? * A one-day class-room session, based on a series of syndicate exercises, activities and case studies (regular RedCat clients will know we don’t just lecture you!)
* Assessment by a 30 question multiple choice exam on the day! Pass mark is 20/30, and 25/30 will earn you a merit.
Prerequisites: A recent Level 3 Certificate in Food Safety is desirable but not mandatory. More important are good basic literacy and numeracy (to level 2). We can, however, make special adjustments if needs be.
Duration: One day programme ( 09:00 start-16:45 finish )
Cost: £185.00 + VAT (Includes lunches and all course materials)
Venue: No8 Thorpe Road, Norwich
How to book: Contact us (details below) for a booking form
Course Tutor: Sarah Daniels / Richard Mills are both Chartered Environmental Health Practitioners, having spent over 25 years each in the profession. The RedCat Partnership have been providing food safety training & consultancy in Norfolk, East Anglia & nationally for over 18 years. RedCat are also members of the Society of Food Hygiene and Technology. We have a reputation for delivering high quality, practical, effective and engaging training. Regular customers will know we offer stimulating, highly interactive training; you won’t get a dull lecture from us!
This qualification is designed for people working in food businesses at a supervisory level. It would also benefit those responsible for quality assurance, raw materials buying, customer complaints investigations or on-the-job training. Candidates who complete this qualification successfully will be able to supervise and train in food hygiene, and monitor and audit hygiene standards. It is particularly relevant for those who have to develop or monitor HACCP based Food Safety Management procedures and systems. This is the updated Intermediate Food Safety Certificate.
Learning Outcomes – Ability to implement and supervise a Food Safety System – Understand Food Safety Procedures – Understand the concept of Food Hazards & the Risks associated with them – Understand the terminology with respect to supervising food safety – Understand the techniques involved in controlling & monitoring food safety – Appreciate the risks linked with cross contamination – Understand the role temperature has to play in the control of food safety – Appreciate the importance of supervising high standards of cleanliness in food premises
Prerequisites: A recent Level 2 Certificate would be a benefit
Duration: 17th, 18th & 24th April 2018 Three day programme (09:00 start-16:30 finish)
Cost: £457.00 + VAT (Includes lunches and all course materials)
Venue: RedCat Training Rooms, Norwich
How to book: Contact us (details below) for a booking form
Course Tutor: Sarah Daniels / Richard Mills are both Chartered Environmental Health Practitioners, having spent over 25 years each in the profession. The RedCat Partnership have been providing food safety training & consultancy in Norfolk, East Anglia & nationally for over 18 years. RedCat are also members of the Society of Food Hygiene and Technology.
For more information or to book on to our course please contact Mitchell