Event

This useful session for employees and managers explores the risk of unmanaged stress and how it links to mental health problems.  Identifying the early signs of stress and having open communication between employees and managers is vital in creating healthier and more productive workforces. Sandra Flanagan from Prosper Wellbeing will provide practical advice about how to build personal resilience. Top tips you’ll walk away with:

• Early interventions and personal awareness can reduce work related stress
• Appreciation and positive communication improves interpersonal relationships
• Raising awareness of mental health issues and eradicating stigma is in everyone’s best interest.

About Sandra:

Director of Wellbeing at Prosper Wellbeing, Sandra Flanagan is passionate about improving mental wellbeing within East Anglia. Sandra has 15 years of experience working as a Senior Manager and Deputy CEO at Norwich Mind, Norfolk’s leading mental health charity.

She has implemented projects within Mental Health and Social Care and found success frequently focused on building strong resilient teams.

This session shows you the benefits of Corporate Social Responsiblity (CSR) and ways of getting involved including what CSR leads you want to consider in making your decisions about which organisations to partner with. This session is run by Rebecca White from Your own Place CIC.

Top tips you’ll walk away with:

• That CSR affects the bottom line
• CSR done well really can make a difference in the local community
• CSR doesn’t have to be complicated 

About Rebecca:

Rebecca White is the CEO and Founder of Your Own Place.  As a social entrepreneur, ex-local authority commissioner for social services and qualified secondary school teacher, Rebecca has years of experience working with young people in a variety of settings. Rebecca exemplifies the successful combination of business minded, policy-lead strategic and third sector experience. What really drives Rebecca is social inequality and finding new entrepreneurial, financially sustainable and people-lead solutions to addressing it.  She says that ‘by the roll of a dice a person’s life chances are dramatically altered.  Homelessness is just one manifestation of social inequality. Our neighbours, solicitors, businesspeople, teachers and members of the public are our biggest asset.  If we can effectively leverage this people power into social action in the most impactful way possible we can go some way to supporting those that need it most whilst benefiting ourselves too’.

Do you know and understand the stages involved with making an export? Processes and requirements are changing all the time and keeping up to date is vital to ensure you are doing things right.

This full day course looks at the whole export function from what an export is to the processing and selling of products overseas. Perfect for a new member of staff and experienced staff who want to keep up to date.

Aims • Be aware of what is in a sales contract and purchase order • Understand why Incoterms® 2010 are used in an international sales contract • Why, as an exporter, you must be aware of embargos and sanctions on countries • Know the types of goods that are typically controlled with export licences • Know the advantages of using freight forwarders • Why it is important to ensure the commodity code is correct • Understand the reasons for accurate export documentation • Where to go for sources of information

Who should attend? This course is suitable for anyone involved in the export or import process such as; accounts, purchasing / buyers, freight forwarders, shipping, marketing, customer services, goods inward staff and many more.

Testimonials “A better understanding of exporting and more!”

“A great understanding of exporting. The course is very informative and I am walking away with a lot more knowledge.”

“A really good course to begin with. I am new to export and this covered the whole process. I can’t wait for my next course.”

Cancellation Policy 15% of fee payable if delegates cancel more than 7 days in advance. If less than 7 days the full fee is payable.

One of the ‘core 10’ courses accredited by British Chambers of Commerce (BCC).  Candidates achieving Pass or Merit in the course will receive a certificate.  Those who pass 6 individual courses will achieve a nationally recognised Foundation Award in International Trade.  

Do you understand the role of HMRC, rules of origin and Intra-EC trade? Understanding complicated customs procedures is vital to help save you time and money when importing and exporting goods.

This half day course will provide you with the information you need to be able to understand how to comply with customs and the procedures in place.

Aims: • To understand the role of HMRC, the rules of origin and Intra-EC trade • Understand key pieces of information on a customs entry and what they mean • Know why it is essential that goods are classified correctly and who is responsible • How to work out the VAT and Duty to be applied to your import • Be able to explain ‘free circulation’

Who Should Attend? This course is suitable for anyone involved in the export or import process such as; accounts, purchasing / buyers, freight forwarders, shipping, goods inward staff and many more

Testimonials “Very detailed and informative course. The trainer was more than happy to answer all of my questions at the end.”

“All aspects of the subject were covered. I would definitely recommend this course to a colleague.”

“Great course – the trainer is very passionate and knowledgeable.”

Cancellation Policy 15% of fee payable if delegates cancel more than 7 days in advance. If less than 7 days the full fee is payable.

One of the ‘core 10’ courses accredited by British Chambers of Commerce (BCC).  Candidates achieving Pass or Merit in the course will receive a certificate.  Those who pass 6 individual courses will achieve a nationally recognised Foundation Award in International Trade.

Do you know what an Incoterm is and what one you should use for your export? Used in sales contracts worldwide, Incoterms define the risks and responsibilities of a buyer and seller in an international sales contract.

This full day course looks at the Incoterms rules from a practical point of view and explains all the costs, delivery and risk implications and where you can go for further information.

Aims: • Understand what an Incoterm is and why you should use them • To be able to explain the risk and responsibility for both buyer and seller • Understand the different Incoterms and the pros and cons of each • Know the correct terms for the relevant mode of transport • Know where you can go for further information

Who Should Attend? This course is suitable for anyone involved in the export or import process such as; accounts, purchasing / buyers, freight forwarders, shipping, goods inward staff and many more.

Testimonials “Very good course. The speaker was well informed and helpful.”

“Well explained course. All my questions were answered. “

“Very informative. I even purchased a copy of the Incoterms book from the Chamber!”

Cancellation Policy 15% of fee payable if delegates cancel more than 7 days in advance. If less than 7 days the full fee is payable.

One of the ‘core 10’ courses accredited by British Chambers of Commerce (BCC).  Candidates achieving Pass or Merit in the course will receive a certificate.  Those who pass 6 individual courses will achieve a nationally recognised Foundation Award in International Trade.

Do you want to save time and money when producing your export documentation? Creating documents online with e-zCert is the way forward.

This half day workshop will show you how to apply for your documents online taking you through every step of the application. We will also show you tips and tricks to save you time and money.

Aims: • To be able to create your export documentation online with ease • Know what supporting evidence is required and acceptable • Learn how to store data for future applications • Know how to apply for EC and Arab Certificates of Origin, EUR1s, ATRs, Uploaded Documents and ATA Carnets

Who Should Attend? This course is suitable for anyone responsible for the raising or issuing of export related documents.

Testimonials “This workshop gave me a better understanding of e-zCert and why different documents might be required.”

“e-zCert is definitely an easier way to complete and create your export documentation.”

Cancellation Policy 15% of fee payable if delegates cancel more than 7 days in advance. If less than 7 days the full fee is payable.

One of the ‘core 10’ courses accredited by British Chambers of Commerce (BCC).  Candidates achieving Pass or Merit in the course will receive a certificate.  Those who pass 6 individual courses will achieve a nationally recognised Foundation Award in International Trade.

Can you describe the four main methods of payment and three types of letter of credit? With over 75% of letters of credit being rejected on first presentation to the bank, companies want to be able to avoid the extra costs involved.

This full day course aims to provide delegates with knowledge and understanding of procedures involved to ensure they are paid for their goods.

Aims

• Be able to identify and describe the different types of letter of credit and methods of payment used in international trade
• To comply with the requirements of a letter of credit and different methods of payment
• Identify and understand the necessary documents for payment
• How to prepare and present the relevant documents in accordance with the terms of the letter of credit to ensure payment 
• Describe the main parties in a letter of credit transaction and their roles

Who should attend? This course is suitable for anyone involved in the export or import process such as; accounts, purchasing / buyers, freight forwarders, shipping, marketing, customer services, goods inward staff and many more.

Testimonials “I have a much better understanding of the subject as a whole and the knowledge to allow me to tackle letters of credit going forward.”

“This course has helped me to increase my knowledge and confidence in handling letters of credit.”

Cancellation Policy 15% of fee payable if delegates cancel more than 7 days in advance. If less than 7 days the full fee is payable.

One of the ‘core 10’ courses accredited by British Chambers of Commerce (BCC).  Candidates achieving Pass or Merit in the course will receive a certificate.  Those who pass 6 individual courses will achieve a nationally recognised Foundation Award in International Trade.

Are you aware of the advantages of claiming inward and outward processing relief? Inward processing and outward processing are methods of claiming relief from Customs duties and VAT in some cases.

This half day course helps companies work through the process of applying for authorisation and informs you of the information required internally to ensure a good audit trail so that returns are completed on time.

Aims • Have an understanding of the advantages of claiming IPR and OPR • Understand the customs regimes and the ‘Tariff’ • Know what documentation is required to claim IPR and OPR • Learn what commodity and procedure codes are and where to find them • Know how to work out customs duties

Who Should Attend? This course is suitable for anyone involved in the export or import process such as; accounts, purchasing / buyers, freight forwarders, shipping, goods inward staff and many more.

Testimonials “I have a much better understanding of inward and outward processing.”

“I now know how to apply for authorisation and have a better understanding of the procedures involved with inward and outward processing.”

Cancellation Policy 15% of fee payable if delegates cancel more than 7 days in advance. If less than 7 days the full fee is payable.

One of the ‘core 10’ courses accredited by British Chambers of Commerce (BCC).  Candidates achieving Pass or Merit in the course will receive a certificate.  Those who pass 6 individual courses will achieve a nationally recognised Foundation Award in International Trade.  

Can’t get your head around preference and non-preference origin? When it comes to the rules of origin it is easy to get confused.

This half day course will take a detailed look at the rules of origin and will provide you with clarity. This course also makes you aware of the differences between the two rules of origin. Aims: • Have a clear understanding of the differences between preference and non-preference origin • Understand the rules determining preference rules of origin • Have an understanding of the percentage rules and how to apply it • Know the different types of origin • Know where you can go for help and identify sources of information

Who Should Attend? This course is suitable for anyone involved in the export or import process such as; accounts, purchasing / buyers, freight forwarders, shipping, goods inward staff and many more.

Testimonials “Very knowledgeable speaker who was able to incorporate real life scenarios to add depth to my learning.”

“Things became a lot clearer. I now have a better understanding of the procedures involved and documents that may be required. “

Cancellation Policy 15% of fee payable if delegates cancel more than 7 days in advance. If less than 7 days the full fee is payable.

One of the ‘core 10’ courses accredited by British Chambers of Commerce (BCC).  Candidates achieving Pass or Merit in the course will receive a certificate.  Those who pass 6 individual courses will achieve a nationally recognised Foundation Award in International Trade.