We invite you to join us for an interactive workshop aimed at business owners and advisers on Wednesday 14 May 2025.
This is the third in our ‘Navigating Challenges, Solving Business Issues’ series and our guest speaker is Rachel Mattia of MAD-HR Ltd. Rachel will be talking about the ‘Swiss Army Knife’ Concept. We will then move on to the interactive workshop, setting out some scenarios that businesses commonly face, to allow you to discuss how these could be approached, with input from our experts and Rachel, with the aim of equipping you with the foundations to react to tricky situations.
Location: Carrowbreck House, 7 Carrowbreck House, Norwich, NR6 5FA. The day is split into 2 half-day sessions. Part 1: Get introduced to the many ways your website can climb the search ranks & learn the fundamental principles of ‘search’ along the way in this half-day course. We’ll explain the importance of ‘keywords’; describe what your ‘quality score’ is, how it’s calculated and ways you can improve it. We’ll take a look at what you can do on your website to improve its visibility to the search engines. This half-day course gives an overview of the key techniques to help move your site up the search ranks, explains the major search ranking factors, the principles behind the search engine and the steps that you can take on your website to make it more visible by the search engine. Duration: Half-day course (9:30am – 12:30pm approximately) Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available. Course Content • The principles behind the Search Engine • How search works – understanding the search results and how to get seen there. • Understanding the difference – natural search / paid search. • Explanation to the major Search Ranking Factors; keywords, link building, quality score • Key techniques to help your site move up the Search Engine Results (SERPS) pages • Introducing other tools of the online trade; Online PR, Display Advertising (including on the Social Networks), Affiliate Marketing. Part 2: Google gives a whole host of free and paid-for tools to help every business, large and small, be found in the search engine results pages: Google My Business, Adwords Express, Adwords, Google Shopper and Google Analytics. This half-day course allows you to create, edit & update your Google My Business page and gives you an overview of the other Google products – more than enough to get you started with your online marketing. You’ll walk away with a good understanding of how you can get your business seen in the Google search results pages and know what areas of your website & advertising that you need to focus on. Duration: Half-day course (1:30pm – 4:30pm approximately) Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available. Course Content • Google My Business – what is it and why is it so important? • Create, edit & update your Google My Business page. • Google Adwords Express & Adwords – how a small marketing budget can go a very long way and jump you to the top of the search pages. • Google Shopper – for those businesses that are selling products online. • Google Analytics – what is it saying about your website and what can you do about it. • Introducing other tools of the online trade; Online PR, Display Advertising (including on the Social Networks), Affiliate Marketing. Course price: Parts 1 & 2 – FREE for Small Broadland and South Norfolk based businesses with less than 15 full-time equivalent employees, otherwise £49.50 per part. For more information or to book any free spaces please call us on 01603 788950, or email carrowbreck@broadland.gov.uk
This session will ensure that the delegates gain the relevant knowledge to recruit, select and retain the right people, spotting potential candidates (Zebras) and increasing their confidence in knowing; what to do to help them transform into the Unicorn that they have been searching for.
Outcomes:
– Improve understanding of how to deliver a robust recruitment process – Improve knowledge of legislation related to recruitment and selection – Improve knowledge and understanding of delivering a fair and effective selection process – Improve understanding and awareness of the need for an effective induction process – Improve knowledge and understanding of the probationary process
Trainer Bio
Charlotte Bate, a Fellow of the Chartered Institute of Personnel and Development, BA Hons Business and Personnel.
With over 15 years’ experience as an HR Professional, Trainer and Coach, Charlotte has supported Chief Executives, Board of Directors, Entrepreneurs, Business Professionals from global businesses to small family-run businesses on how to get REAL results through GREAT HR practices that don’t cost the earth.
Her last corporate role was with Marshall Motor Group where she worked with the Divisional Exec team to transform the performance of the business. Marshall Motor Group grew from an underlying £250m in sales to just under £1bn in 5 years and became a major top 10 UK motor retail group with over 70 retail centres and 2,200 colleagues. In addition, it was recognised as a Top 75 employer in their Great Place to Work league and received several accolades including “Dealer Group of the Year” and being shortlisted for “Employer of the Year”.
In 2016, Charlotte joined MAD-HR as a Director. MAD-HR stands for Make A Difference HR, which was formed to bring a new brand of HR to East Anglia, and together with their team they have grown the company into a Future 50 Class of 2019, a finalist in the Suffolk Business Awards 2018 and a finalist in the SME National Business Awards for High Growth Business of the Year.
Have you taken on a project of which required trial and experimentation?
Solved a complex technical problem/problems?
Are you trying to improve your products, processes or services
Do you make prototypes?
If one or more of the above applies, you should attend this 1½ hour workshop to find out what qualifies and how much you could potentially receive.
It is estimated that fewer than 25% of eligible businesses are making full use of the various financial incentives that are available to them. The Growth Hub and Fiscale are working together to make sure that business owners are not only aware of these schemes but how they can access them.
The reason why this figure is so low is that businesses often don’t realise that there are these incentives in place for them and often rule themselves out because they don’t think that they would qualify. Are you one of them?
The latest report from HMRC show the average amount that companies received back, by a selection of industries, is as follows:
Industry – Average Amount Agriculture – £44,776
Chemicals – £72,260
Construction – £50,279
Engineering – £71,648
Food & Drink – £23,809
Manufacturing – £46,970
Scientific & Technical – £72,260
Telecoms – £57,197
Transportation & Storage – £46,875
Sewage & Waste – £40,816
*HMRC Press Office October 2019
The above table shows the average amount received by businesses, based on expenditure incurred on:
Developing products
Modifying processes
Improving services
Adapting to customer/market requirements
Time spent problem-solving and brainstorming new ideas
Why Now? This workshop is especially relevant for businesses approaching their year-end, as you’re able to claim back the previous two accounting periods. So, therefore, do not miss out on a full years claim by not acting now.
This qualification is designed to get managers and supervisors, from any sector, up to speed on the practical actions needed to make health and safety “happen” in their teams. IOSH is the professional association for safety and health practitioners, with a global name to back up their courses.
Subjects covered 1. Introducing Managing Safely 2. Identifying hazards and Assessing risks 3. Risk Control Strategies and Techniques 4. Understanding responsibilities at all levels 5. Measuring performance 6. Investigating accidents and incidents
What will staff get out of it? What they need to know in a refreshing, informal, interactive and entertaining way. Managing Safely will give delegates the knowledge and tools they need to tackle the health and safety issues they’re responsible for. This course brings home the reasons why health and safety is such an essential part of their jobs.
Minimum Teaching Time: Minimum face-to-face contact time of 22 hours, usually over 3 days (2 days, break, final day) plus time to complete the workplace based assignment
Assessment Format: Delegates will need to complete two types of assessment at the end of the course. The first assessment is a 25-question, multiple choice examination of the course syllabus. The second test is a short project on conducting a risk assessment.
Date: 22nd, 23rd & 29th January 2019
Prerequisites; this is a challenging course, and prior completion of a level 2 course or equivalent would be a benefit. Candidates will require a moderate level of functional skills/academic ability, and access to a computer, for assignment work, email, etc.
Course cost; £450.00 +VAT. This includes all training materials, course notes, etc. and refreshments including a light lunch
Course Tutors: Richard Mills is a Chartered Practitioner of 30 years’ experience in the profession; The RedCat Partnership has been providing training & consultancy in Norfolk, East Anglia and Nationally for over 20 years, as well as providing the best health and safety training facilities in Norfolk, at No8 Thorpe Road.
For more information or to book please contact us by email on reception@redcatpartnership.co.uk or 01603 473732
Wednesday 12 May, 10:00 – 11:30 GMTBarclays and Selesti are teaming up to bring you the Ethical Business series
Join us as we chat with entrepreneurs and business owners, who are working together to encourage ethical practices. For our first event, we will be joined by Loui Blake (Founder of Erpingham House), Elin Roberts (Co-Founder of Better Nature), Mike Hill (Co-Founder of One Planet Pizza), and Tina Chen (Co-Founder of Humanitea) to discuss the logistics, operations, marketing of, the successes and challenges of running an ethical business within the Food & Beverage trade.
Louie Blake is an entrepreneur, angel investor & speaker in the plant-based & sport spaces. Loui has founded a number of vegan hospitality concepts, including the U.K’s largest vegan restaurant, and been an early investor in alternative protein start-ups including Club Cultured & The Pack. In sport, Loui founded the football programme Future Football Elite & recently built a 17,500 indoor football complex in Norwich. With a particular interest in health, wellness & sustainability, Loui has spoken at a number of leading universities & conferences, championing a plant-based lifestyle.
Elin is a co-founder and Head of Marketing at innovative meat-free brand Better Nature. Better Nature creates protein without compromise – naturally delicious meat alternatives that don’t compromise on people, the planet or animals, using tempeh. A long-time advocate for plant-based eating, Elin’s background is in psychology and marketing strategy and her mission is to create a fairer, happier and more sustainable world for all.
Mike Hill is a serial entrepreneur and long time vegan. He co-founded One Planet Pizza together with his son Joe in 2016. Since then it has grown into the UK’s leading frozen vegan pizza company, supplying retail outlets across the UK, Ireland and the continent. Prior to setting up One Planet Pizza, Mike has set up and run several successful businesses, including a vegetarian restaurant and a health and fitness management consultancy.
Tina Chen was inspired by bubble tea concept and British tea drinking culture to develop a healthy, well-balanced tea latte beverage. With her love for a quality cuppa and her desire to make a positive impact on society, Tina made a career switch from IT to just tea, and HumaniTea was born! Tackling the problem of obesity-causing sugary soft drinks, HumaniTea crafts the UK’s first ready-to-drink plant-based Tea Lattes available in Matcha Green Tea and Classic Earl Grey flavours. Brewed with ethically-sourced, quality ingredients, the Vegan Tea Lattes exclude artificial flavours and emulsifiers, contain low sugar and low calories, and provide boost of antioxidants and natural energy without the coffee caffeine crash.
EACH Charity Golf Day In Memory of Stanley McLean, sponsored by MCB Financial Services Ltd
Stanley was born on 2 January, 2011. He had a heart condition called tetraology of fallots, further complicated by a missing pulmonary valve. He underwent surgery at eight days old and again at five months. Further surgery followed in July 2012 after a routine check showed the conduit in his heart was narrowing. Complications occurred during surgery and sadly Stanley died, aged 18 months-old.
His parents, Brad and Debbie McLean, from Wymondham, received bereavement counselling from EACH and have since become stalwart fundraisers for both the regional charity and Great Ormond Street Hospital (GOSH) – where Stanley spent months of his life.
Brad has been an EACH Trustee since 2016. He said: “Having used the services of EACH and now being involved as an EACH Trustee, I understand first-hand the amazing work they do. We can think of no better way to remember our little boy than to give just a small amount back to a place that helped us during our most difficult time and continues every day to do the same for so many families in East Anglia.”
East Anglia’s Children’s Hospices (EACH) provides care for children and young people with life-threatening conditions across East Anglia and supports their families. The pressure of the pandemic means our vital services are more important than ever and we continue to offer our outstanding care giving a life-line to families at an unimaginably difficult time. We need support from local businesses now more than ever.
Hole Sponsorship – £150 • Advertising space for company banner* • Logo on screens in The Stables and on Golf Genius Nearest the Pin or Longest Drive – £150 • Company literature on prize table • Logo on screens in The Stables and on Golf Genius £150 could pay for a Clinical Nurse Specialist for one day to provide expert care to children with life-threatening conditions. * Banners supplied by sponsor are required to be freestanding on a frame or with the use of tent pegs – staked banners will not be permitted Unable to make it? There are other ways you can support us Auction Prizes – our online auction will run in the lead up and on the day. We are seeking up to 10 auction prizes with a suggested value of £1,000 or above. Raffle Prizes – there will be silent raffle on the day, if you can provide a prize please do get in touch. Make a donation – support the care services EACH provides children, young people and families across East Anglia. Visit www.each.org.uk. To take advantage of any of these fantastic sponsorship opportunities please contact:caroline.allen@each.org.uk, 01508 500891
The course is designed to ensure a detailed understanding of Legionnaire’s Disease, and how risk management makes sure the disease doesn’t arise in your work place.
This course will enable delegates to understand;
*The history, significance and symptoms of Legionnaire’s Disease *The basics of how hot and cold water systems work *How the bacterium gets into water systems, how it multiplies in the systems, and how it goes on to infect people *How management systems ensure the prevention of illness *The basics of the legal requirements, and sources of guidance *Assessing and evaluating the learning
IMPORTANT! How We Deliver This Course:
1. This is a “blended learning” course. Once booked on, we’ll send you some learning materials, questions and other activities to test you! So, delegates need to be prepared to do 2 or 3 hours’ work before attending the classroom session. Followed by….. 2. …a traditional half-day classroom session will follow, to fill in the gaps and make sure the more tricky bits are understood. Delivered in our usual, highly interactive and engaging style (some delegates might even get a little wet…..!)
Prerequisites: Basic literacy, enthusiasm, a willingness to learn and participate.
Duration: 2-3 hours’ pre-course work, plus one half-day classroom session (09:00 start – 13:30 finish)
Assessment: An open-response workbook is completed throughout the day to demonstrate the learners knowledge and understanding
Cost: £125.00 + VAT per person. Includes tea/coffee, course materials and HABC assessment fees
Course Tutor: Richard Mills is a highly experienced former Environmental Health Officer (a job which included Legionella outbreak investigation). As a consultant, Richard has carried out many, many Legionella assessments and helped clients put management systems into place. The RedCat Partnership Ltd has been providing safety training and consultancy in East Anglia and beyond for over 20 years.
For more information or to book please contact us at reception@redcatpartnership.co.uk or 01603 473732.
Planning law and policy continues to change at a frantic pace. Our planning law experts will deliver an update on recent developments and address a range of topics including:
Planning obligations
Implementation of planning permissions
Recent Judicial Review case law
Affordable housing and viability
Development in the Green Belt
Permitted development rights
The webinars are aimed at developers, promoters, landowners, local planning authorities, investors and fellow planning professionals.
Webinar details
Date: Wednesday 23 June 2021
Time: 10:00 – 11:30
Speakers: Paul Hunt, Chris May, Katrina Aslan-Tipler, Sarah Hollis
Differences between individuals at work can lead to lack of focus on the job, grievances, absences, loss of valuable employees and sometimes Employment Tribunal claims. The cost in terms of time, money and stress on managers and employees is considerable. Mediators work with those in conflict to help them find and agree their own solutions. This training course is accredited by NCFE, a trusted and recognised awarding organisation, so the certificate gained meets a consistent standard. The training and delegate assessment are externally verified by NCFE and quality assured. Successful learners will be awarded the Acas Certificate in Internal Workplace Mediation. Delegates are assessed through their performance in role play activity on the course and by their written responses to 6 questions based on the five units of the course. Responses must be sent to their tutor no later than 6 weeks after receiving the questions. Get more information on this course.
Suitable For
Managers at all levels, Human Resource professionals, In-company lawyers, employees, employee representatives and anyone interested in managing conflict more effectively in their workplace. This course is not suitable for delegates who plan to work as freelance mediators outside of their own workplace.
Programme
This course provides training and accreditation for people to:
Become internal mediators in their workplace
Gain accreditation if they are already workplace mediators
Develop better conflict management and interpersonal skills for day to day relationship management
The course consists of 5 units and will take place over 5 days. The course covers the nature of workplace conflict, when workplace mediation is and is not appropriate, skills, strategies, behaviours and knowledge needed to be an effective workplace mediator as well as management and evaluation of the mediation process.
CIWM courses are not available to book online, please contact Acas on 0300 123 1150 about availability of places for this event. Venue Holiday Inn – Ipswich (London Road) Date 05/10/2021 Time 09:30 – 16:30 Price £2055.00 per person Please note our training events are VAT exempt
Designed for business professionals who are expected to perform effectively in a time poor environment, this one-day workshop will help delegates improve their productivity and performance by changing their understanding of and approach to time management.
Benefits of attending this workshop
Understand the benefits of planning and managing time
Recognise your barriers and challenges to effectively managing your time
How you currently use your time and planning to improve
Understand when you are at your most effective and how to make use of this
Understand your workload and how to prioritise effectively
Know how to use a variety of time management techniques to improve efficiency, reduce stress and improve performance
Use techniques to ‘create time’
Manage technology better so it works for us
Workshop Content
Welcome, introduction & review personal objectives
Key benefits and reasons for planning and managing time
Does your time control you? To recognise the key barriers and how to overcome these to improve your own self-management
‘Time Efficiency’. Recognise when you are at your most productive and how to make best use especially with complex tasks
Analysing our Time Log. Recognise prime areas of efficiency and inefficiency in your day to day and actions to improve
Understanding our Priorities. To understand the methodology and practice for prioritising work
Creating Time. To recognise how you can influence and gain time in your working week and create actions to achieve this
Time Management Tools and Techniques. Key techniques of:
Diary planning
Lists
80/20 rule
Clustering
Delegation
Action planning
Making email and social work for you To recognise the major impact that technology has on our lives and what we need to do to make it work for us
Key Tips of Self-Management. To enable you to consider a series of small techniques which have been proven by others to improve the management of their time
Summary, review objectives and close
IMPORTANT NOTE ON PRE-COURSE WORK: You will be asked to complete a time log in preparation for the training. A template will be provided upon booking.
This course is a one day open programme, running 9:30am – 4:30pm on February 27th 2020 and 9:30am – 4:30pm on March 16th 2020
Our first Business Growth Club meeting of 2020! A chance to meet small business owners in a relaxed environment, where we share best practice and ideas.
We start at 8am and will finish by 10am, and already have a packed agenda.
Free to attend, no need to book and free tea/coffee too!