Join Hannah Essex, British Chambers of Commerce Co-Executive Director in conversation with Frances O’Grady, General Secretary of the British Trade Unions Congress for a Global Insights Leaders Programme virtual event.
Hannah and Frances will discuss:
the likely long-term changes in the economy;
future demands of the employment environment; and
expectations of Industry 4.0 following the global pandemic crisis.
Other topics will include the investment in infrastructure and training that will be needed to address the long-running weaknesses in our skills base and how we must address the diversity and inclusion gaps in our society to ensure a competitive social and economic environment that is fit for the future.
How to make online events more engaging, interactive, and productive…
Online meetings can be tricky things to get right…unless you know how.
This highly-practical live online webinar is ideal for all meetings, training events and webinars.
Key learning objectives:
• How to make your online meetings work and things to avoid!
• Different ways to interact and involve people
• Make the technology your friend and using it well.
• Techniques for changing your communication style to suit online meetings
• Creating compelling visuals and content
• Using online tools such as polls, chat screensharing
About the presenter
Presented by Graham Phelps, one of the UK’s most experienced business trainers and consultants. Graham has trained thousands of people in a wide range of topics and authored several books on customer service and workplace safety.
About Brilliant Customer Service
Brilliant Customer Service provides training, coaching and consulting, specialising in business skills and improvement techniques.
This popular monthly networking event will now take place online to allow businesses to network and create connections in a digital space.
Join Norfolk Chambers of Commerce for an online networking session to replace this the physical event of Two Hour Tuesday in King’s Lynn. We believe networking is key during difficult times to help with mental health, continuation of business and access to help and advice from peers. Enjoy from the comfort of your own home with no early starts or commute and make sure to make a coffee and bring a smile to this online video meeting.
What’s the format? We will be using Zoom to facilitate this virtual meeting of businesses. It will be introduced by Harry Harris from Swarm Apprenticeships, Paul Ward from Solace Coaching and Nicole Risby from Norfolk Chambers of Commerce. We will then ‘Go Round The Screen’ allowing a one minute for each business to highlight anything of importance.
Who’s it for? Business owners, managers, entrepreneurs, start-ups, young businesses and anyone who wants to connect and engage with other businesses in King’s Lynn and West Norfolk. Newbies are always welcome, whether it’s to our group or to networking in general.
Can I find out more? If you’d like to talk at one of our events, please get in touch with Nicole Risby we are always looking for new speakers.
Aim; This qualification provides those in managerial and supervisory positions with appropriate knowledge and understanding of health and safety hazards, controls, and their management. It is also suitable for those wishing to deliver CIEH health and safety qualifications as part of their training provision.
Objectives;
*Understand the meaning of ‘management of health and safety’
*Understand the structure of UK and European law, and to interpret these requirements
*Understand most workplace hazards, their control, and to design safe practices and procedures
*Develop monitoring and auditing programmes
*Liaise with enforcement officers
*Have sufficient technical knowledge to teach level 1 + 2 health and safety training (with appropriate training skills)
Organisation
Duration; 6 days course consisting of 5 days in the classroom and the 6th day for assessment
Exam/Assessment; Controlled assignment and examination. The course is accredited by Ofqual.
Cost; £595 plus VAT includes notes, refreshments, lunch, the assessment & certification fees
Awarding Body; Chartered Institute of Environmental Health (CIEH)
Tutor; Richard Mills or Sarah Daniels
Differentiation; Prior knowledge of health and safety is required: CIEH Level 3 Award in Health & Safety would be desirable. This is a challenging course; candidates require a moderate level of academic skills and ICT ability. Access to a computer, for assignment research, email, etc is strongly recommended.
Audience; This qualification is for business owners, managers and supervisors, who devise, implement and monitor a company’s health and safety, and for those who want to become trainers
Course Dates; 27th, 28th January, 3rd, 4th & 11th February
Aim; The qualification provides skills in the auditing and inspection of food manufacturing processes, in order to effectively verify HACCP and general food safety and management systems. Especially valuable for BRC, SALSA, etc certificated manufacturers and multi-site catering operations where consistency is valuable.
Objectives
*Understanding auditing and inspection- what it is and appreciate the benefits and limitations
*Collecting & verifying of information
*Identify and plan the stages in Audit and Inspection
*Improve the ability to analyse & interpret data
*People Skills- improve your ability to get the right information
*Identify the competencies & characteristics of Auditors
*Understanding the implementation of on-site audits & inspections
*How to prepare written reports
Organisation
Duration; The course is delivered over one day- it is a classroom session- based on a number of syndicate exercises, activities & case studies- no chalk & talk here!
Exam/Assessment; 30 question multiple choice test: Pass mark 20, Merit mark 25
Cost; £135 plus VAT includes notes, refreshments & lunch and the assessment & certification fees (HABC)
Awarding Body; Highfield Awarding Body for Compliance (HABC)
Tutor; Richard Mills
Differentiation; Reasonable (Level 2 or equivalent) literacy, good communication skills, a broad understanding of food safety and its management systems, and experience of food manufacturing or large scale catering processes.
Audience; This qualification is for supervisors, team leaders & QA staff who are involved in the verification of Food Safety through Auditing & Inspection
Feedback; “thank you for your help, guidance and interest in putting on our courses…at such short notice. We all thought you were an exceptional presenter and made it a most enjoyable and productive experience. (Wow ! That’s got to be worth a “Brucie Bonus”)” Ernie Woodhouse, QA Team, Youngs Seafoods (Cromer Crab Company)
Our Health and Safety Update course is a 1 day course designed by us at RedCat to refresh your Health and Safety Knowledge- to keep your Risk Management systems up to date.
In essence this course will enable delegates to:
* Take a fresh look at what systems and procedures that are in place – are they fit for purpose?
* Review & revise Health and Safety Management
* Hear what’s current with H & S Enforcers- what are they focusing on?
* Dispel the Myths about Health and Safety -do not believe all that you read in the papers!
The subjects covered are:
1. Helping to understand Health & Safety Legislation- including topics such as Manual Handling, COSHH, Ergonomics and work equipment- and how it relates to your business
2. How to ensure that your Health and Safety Policy is Effective including communicating it
3. Are your Risk Assessments ‘Suitable & Sufficient’
4. Hot Topics- what are the Enforcing Authorities looking for- a focus on up to the minute issues including recent changes
Join us as we launch our brand-new international trade country focus programme, in September 2020.
This exciting new programme brings together industry figures, government representatives and BCC partners from across the world. It will provide businesses with all the insights, advice and answers they need to fully understand the implications of trading with major international markets that have been identified as priority trading partners for the UK.
Our first virtual event for USA month focuses on ‘The Future of UK-US Trade Relations’. Join Dr Adam Marshall, BCC Director General, in conversation with Ambassador Robert “Woody” Johnson, US Ambassador to the UK.
We’re proud to deliver this month in association with our newest Global Business Network member, British American Business, a leading transatlantic trade organisation committed to strengthening the economic corridor between the US and the UK by supporting policies and actions that protect and enhance the environment for transatlantic trade and investment on behalf of our members. For more info click here.
The new regulations which came in to place inDecember require businesses to be able to supply correct & up to date information toconsumers on what Allergens are in the foods beingoffered from that business.
This 1/2 day seminar will give you the informationyou need to comply with the regulations namely; -What Allergens are
– What Allergens are covered by the newregulations
– The importance of controlling Allergens at work
– The risk of giving false information
– The risk of cross contamination of ingredients
The regulations apply to all businesses that supplyall packed and non pre packed foods- Restaurants, canteens, deli’s, bars, events
Prerequisites: None – just enthusiasm! (well, and a completed booking form…)
Aim; This qualification is designed to ensure candidates develop the required knowledge and practical skills to implement a HACCP plan in their workplace.
Objectives;
• To understand the importance of Hazard Analysis and Critical Control Point-based food safety management procedures
• To appreciate the need for food businesses to take a proactive approach to analysing potential food hazards
• To be able to develop a Codex/BRI standard HACCP plan; o to identify the preliminary processes for HACCP-based procedures o correct hazard analysis and identification of critical control points o understand how critical control points can be monitored and the corrective actions that must be carried out o understand the meaning and elements of verification o understand the need for accurate documentation and record keeping
Organisation
Duration; 1 day classroom course.
Exam/Assessment; delegates produce their own Codex-compliant HACCP plan under our supervision, within an agreed time period after the course. This course is Ofqual accredited.
Cost; £295 plus VAT includes notes, refreshments, lunch, the assessment & certification fees
Awarding Body; Chartered Institute of Environmental Health
Tutor; Richard Mills
Differentiation; as a minimum, Level 2 Award in Food Safety or equivalent is strongly recommended. Candidates must also have an understanding and background in a food manufacturing setting. An ability to access and use a computer for writing and emailing course work is essential.
Audience; All managers, supervisors and QA/QC staff from any food manufacturing businesses, who are responsible for the development of a food safety management system based on the Codex principles of HACCP.
Feedback; “This is a good experience. I like it. Especially, your analysis of my HACCP document is – I admit, spot on. I appreciate your patience and above all professionalism. Your approach to training encourages trainees understand HACCP in a practical sense and apply it in practice, which I feel right and meaningful.” Bernard Fernando, Quality Manager, Broadland Wineries, Cawston
The British Chambers of Commerce are launching a brand new series of events – four topical and interactive webinars, designed to count down to the end of the EU Transition period.
They will be full of practical information and advice on what businesses need to do now in order to be prepared for the changes on 01 January 2021. They will also guide businesses through the jargon and complexities of Customs processes to ensure they understand what change is required.
Hosted by Customs expert Liam Smyth, these highly relevant and engaging webinars will guide businesses through the complexity of change in our import and export processes, systems and controls.
If you are a non member please follow the book now link to the right of this page _____________________________________________________________________________
Webinar dates for your diary:
Webinar 1: 100 days to go – Tuesday 22 September, 15.30 – 16.30
Webinar 2: 75 days to go – Friday 16 October, 10:00 – 11:00
Webinar 3: 50 days to go – Wednesday 11 November, 10:00 – 11:00
Webinar 4: 30 days to go – Tuesday 01 December, 10:00 – 11:00
Deadlines for bookings:
Please note to enable us to issue the final links to join the call, please note the deadline dates below to book onto the webinars:
In Conversation with Andrew Bailey – Governor of the Bank of England. Andrew Bailey began his term as Governor of the Bank of England on 16 March 2020. He served as Chief Executive Officer of the Financial Conduct Authority (FCA) from 1 July 2016 until taking up the role of Governor. As CEO of the FCA, Andrew Bailey was also a member of the Prudential Regulation Committee, the Financial Policy Committee, and the Board of the Financial Conduct Authority.
While retaining his role as Executive Director of the Bank, Andrew joined the Financial Services Authority in April 2011 as Deputy Head of the Prudential Business Unit and Director of UK Banks and Building Societies.
Andrew worked at the Bank in a number of areas, most recently as Executive Director for Banking Services and Chief Cashier, as well as Head of the Bank’s Special Resolution Unit (SRU). Previous roles include Governor’s Private Secretary, and Head of the International Economic Analysis Division in Monetary Analysis.
Tuesday 1 September 12noon – 1.00pm (UK Time) Open to all Please note that registration closes 1 hour before the start time Registration details available shortly
Our December Masterclass is for those interested in improving client outcomes.
The emerging science of Behavioural Economics is increasing our understanding of the way we make decisions. This knowledge is helping businesses develop more profitable models, regulators more effective controls and governments more efficient incentives.
This session will look at the theories underpinning the science and consider some of the more common decision errors.
By the end of the seminar you will have a greater insight into the ways a gentle nudge may be more effective than a hefty shove!
Agenda
Introductions Why does Behavioural Economics matter? The Theory Prospect Theory Bounded Rationality, Heuristics and Biases Fast and Slow Thinking
MINDSPACE Building a Nudge Toolkit
Ipswich Suffolk Food Hall, Wherstead, Ipswich IP9 2AB Tuesday 9th December Sessions at 8.15am and 12.15pm
Great Yarmouth Beacon Innovation Centre, Camelot Rd, Gorleston NR31 7RA Wednesday 10th December Sessions at 8.15am and 12.15pm
Norwich Henderson Business Centre, Ivy Road, Norwich, NR5 8BF Thursday 11th December Sessions at 8.15am and 12.15pm
Each Masterclass is expected to last 2 hours including questions and will qualify for 2 hours of SRA accredited CPD.
Light breakfast or lunch included. These masterclasses are free of charge but early booking is recommended as places are limited.
To book a place and for more information please visit www.chadwicks.co.uk or call Emma on 01603 251687.