Aims to provide delegates with the required level of training, skills and knowledge in First Aid, and comply with the requirements of the Health and Safety (First Aid) Regulations 1981.
Suitable For
Successful delegates will be awarded a certificate of competence accredited by Qualsafe Awards who are recognised by Ofqual. It is valid for three years.
Course Venue
Open courses are held regularly at our training venues in Norwich, Norfolk and Cambridge, Cambridgeshire. Alternatively, courses can be arranged at your own site anywhere in the UK (subject to suitability).
Syllabus
Introduction to first aid
Incident management and safety
The unconscious patient
Major illness: diabetes, heart attack, stroke
Fractures and dislocations
Head Injuries
Eye Injuries
Simple record keeping & first aid equipment
The legal framework for first and in the workplace
Basic life support
Use of AED
Control of bleeding and shock
Major Illness: epilepsy, allergic reactions
Burns and scolds
Poisons and harmful substances
Basic casualty handling
Knowledge and skills assessments
“Good course with refreshing content. Great value for money.”
“The use of video clips really helped. The course was a good pace and the content was made interesting. It’s the most enjoyable First Aid course I have attended in 20 years.”
Location: Carrowbreck House, 7 Carrowbreck Road, Norwich, NR6 5FA. Do you find business writing a challenge? Are you struggling to pick the right words for your ideas? Would you like your copy to be more engaging and persuasive? Then this half-day workshop is for you. Duration: One-day course (9:30am – 12:30pm approximately) Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available. Lunch provided: Refreshments will be available throughout the duration of this half-day course. Course Content You’ll learn how to make your words work harder – where to get your ideas – and how to develop your writing style. This isn’t a grammar or spelling lesson – or an SEO class. Instead, we’ll focus on your audiences, how to write for them and what to say. You should attend this session if you have to write brochures, press releases, newsletters, articles or blogs. It will also help you to manage external writers. You’ll even get a FREE copy of the Business Writer’s guide: ‘Discover the 19 secrets of successful business writing.’ Course price: £37.00 – £48.00 For more details or any enquiries, please do contact us on 01603 788950, or email carrowbreck@broadland.gov.uk
Trademarks, copyright, designs and patents are all types of Intellectual Property (IP) Protection.
Having the right type of protection can help you gain value from your ideas, turning inspiration into sustainable business success.
In this webinar, we’ll focus on the four key areas of intellectual property, and we’ll discuss how to recognise your IP and how best to protect it.
We’ll then also look at the value and importance of IPR (Intellectual Property Rights) within a business.
About the presenters
Peter Golland is the BIPC’s accredited IP advisor, and has much experience of delivering the centre’s regular 1:2:1 IP advisory sessions. He has spent his career working in both public and academic libraries and in particular, assisting students with a creative background.
Julie Cleminson is the Business & IP Centre Co-ordinator, responsible for the day-to-day running of the Business & IP Centre at the Millennium Library and leads on the delivery of the service at our hubs in Kings’ Lynn, Great Yarmouth and Thetford libraries.
About Business & IP Centre Norfolk
Business & IP Centre Norfolk is based at the Norfolk & Norwich Millennium Library with satellite hubs in King’s Lynn, Great Yarmouth and Thetford libraries.
It is part of the British Library’s national Business & IP Centre network.
Norfolk County Council, in partnership with Tech East, New Anglia LEP, Norfolk Chambers of Commerce and Local Flavours, are delighted to bring to you a virtual conference aimed at helping food and drink producers to recover and grow
The agenda will feature sector experts and businesses that have survived and thrived over the last few months during COVID-19, showcasing what has worked and why.
Join us and be inspired by other businesses to think better and bigger and to rise above the current situation, including learning how digital technology can play a key role in business growth.
Speakers already confirmed include:
Andrew Fearne, Professor of Value Chain Management at University of East Anglia
Emma Taylor, Funding Manager at New Anglia Local Enterprise Partnership
Matt and Steph Brown, Wild Knight Distillery
Sam Steggles, Fielding Cottage
Tim Robinson, COO at Tech East
More speakers to be confirmed soon.
Get it in your diary and join us from the comfort of your home office or kitchen table:
Location: Carrowbreck House, 7 Carrowbreck House, Norwich, NR6 5FA. This short course is for anyone starting-up or already running their own business who also has a working knowledge of spreadsheets. The course will show you how to record everything you need to meet the statutory requirements of HMRC using Excel spreadsheets. The documentation you need to keep and how to store it for easy retrieval will be explained. The submission of statutory returns will also be covered. Duration: One-day course (9:30am – 4:00pm approximately) Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available, plus a copy of any records you currently keep. Lunch provided: For full day training courses a lunch with sandwich or salad, crisps and cake or fruit will be provided. Refreshments will be available throughout the duration of this course. Course Content Register with HMRC as self-employed By telephone or post or online Self-Employed rules explained, Trading Year-end and Self-Assessment Tax Returns Spreadsheets for Income and Expenditure, Sales Invoices, Purchase Invoices and Statements, Customer and Supplier lists (ledgers) Bank Statements, Credit Card Statements, receipts for cash purchases and how to cross-reference these. Easy retrieval is important as HMRC may wish to inspect your records Equipment and materials you have already bought and will be used in your business Self-Assessment Tax Returns Course price: £74.00 – £96.00 For more information please call us on 01603 788950, or email carrowbreck@broadland.gov.uk
My monthly online meet-ups bring together business owners from across Norfolk, Suffolk and Cambridgeshire (and beyond!) to share ideas, learn new skills, solve challenges and inspire one another.
Chamber Co.nnects are fortnightly network meetings for its members to network and chat with other businesses in a digital space.
We believe networking is key during difficult times to help with mental health, continuation of business and access to help and advice from peers. Each network meeting will have a guest speaker and will be focusing on a current topic.
Enjoy from the comfort of your own home with no early starts or commute and make sure to make a coffee and bring a smile to this online video meeting.
Who’s it for?
Business owners, managers, entrepreneurs, start-ups, young businesses and anyone who wants to connect and engage with other businesses in the Norfolk area.
Topic
Why Remote Workers are more Engaged?
Remote working is more relevant today than ever. This is Wendy’s story about having a remote/distributed team for more than three years and why she would never go back to having an office-based team again. Wendy will explain how to make remote working can work for you and your team and will address people’s particular concern about communication. She will also share the tools, strategies and systems they use for communication, recruitment, collaboration and much more.
Guest Speaker
Wendy Norman, LiveLink Resource
Wendy Norman started LiveLink 10 years ago after two careers – ish!
Her early employed years started in the Navy as a Weapons Analyst. She quickly realised that conforming to the rigid structure was not her thing. Next, she worked in hotel management – in small luxury hotels until moving to Jerusalem, where she lived for 6 years. Returning from Israel, Wendy worked in Primary Care Governance in the NHS until she could take no more and started LiveLink.
LiveLink is predominantly for private healthcare clinics. Combining her customer skills with healthcare seemed the obvious thing to do, so she did!
Wendy is lucky enough to live by the river in Norwich and has two cats, Mad Mary Moo and Lady Grace.
When not locked down, Wendy loves going to the theatre and eating out. She recently took up Pilates – never to be seen in public though so will continue at home in splendid isolation!
LiveLink started 10 years ago as a virtual PA/call answering company. In 2015, they niched into private healthcare and hotels (as these are Wendy’s areas of expertise).
Currently, LiveLink support around 80 clinics – many are podiatrists or speech and language therapists. 15 hotels/restaurants and the remainder are a mix of accountants, trainers, trades, finance, letting agents. In total, they have around 135 clients.
Many healthcare clinics are evaluating their businesses in the wake of Covid-19. Unfortunately for their team, many are being made redundant as the employment costs are too high, which is where they benefit.
Agenda
09:30 – Welcome from Chamber. Go through format and any updates. Introduce topic and speaker (5 mins) 09:35 – Guest speaker (15 mins) 09:50 – Q&A for speaker (10 mins) 10:00 – Discussion topics and networking (1 hour) 11:00 – Close
When you register for your place, you will be sent a calendar invitation as confirmation of your place. The invite will include a unique link from Zoom for you to join the video call.
This intensive half-day workshop is packed full of great strategic and tactical advice on how to ensure that your business makes more money online across the range of digital marketing channels.
The course not only introduces you to the models and frameworks for creating a bespoke strategy for your business but, throughout the day you will have time and support to apply these theories to a plan that you can take away and implement.
Who is this course for?
This course is designed to help those that are responsible for making more money online for businesses. It is especially useful for Website Owners, Marketing Managers and Digital Marketing Managers that want clarity on their audience and where they should be investing budgets for maximum impact.
The course starts with the basics but quickly extends to in-depth detail that would be appropriate beginners and experienced Digital Strategists.
Aims to update and requalify existing first aiders to the required level of skill and knowledge in first aid, in accordance with the requirements of the Health and Safety (First Aid) Regulations 1981.
Successful delegates will be awarded a certificate of competence accredited by Qualsafe Awards who are recognised by Ofqual. It is valid for three years.
Course Venue
Open courses are held regularly at our training venues in Norwich, Norfolk and Cambridge, Cambridgeshire. Alternatively, courses can be arranged at your own site anywhere in the UK (subject to suitability).
Syllabus
Introduction to first aid
Incident management and safety
The unconscious patient
Major illness: diabetes, heart attack, stroke
Fractures and dislocations
Head Injuries
Eye Injuries
Simple record keeping & first aid equipment
The legal framework for first and in the workplace
Basic life support
Use of AED
Control of bleeding and shock
Major Illness: epilepsy, allergic reactions
Burns and scolds
Poisons and harmful substances
Basic casualty handling
Knowledge and skills assessments
“2nd course with Norvic and still very good training – excellent”
“Would definitely recommend Norvic Training”
“I have been doing First Aid for 33 years and it was the best course I have been on.”
Selling ‘to’ is over; forget ‘always be closing’ and ‘if I could show you a way to’ and those other phrases of perceived wisdom that have had their day. Stop your sales pitch and start building meaningful conversations. Learn to love objections, they are the real ‘why choose you’ drivers. The P.A.N.D.A Effective Sales Process starts with Personal and Professional Preparation and ends with Action. Because this is a staged process you will always be able to identify what went right and what may have gone wrong. Every person that learns, understands, and practices P.A.N.D.A will instantly become better at sales – even those who lack confidence and the belief that they can do it.
Glenn lists Head of Sales at Premier Education as a current role and he has also performed similar roles for Barrett & Coe Photography, Auto Trader and Archant.
Giving him a wide level of experience in B2B and B2C and at the same time practising the need for sales to be a real team effort.
His passion is for relationship-based sales, as opposed to those that fit into a more transactional nature. By that, he means that working with the same customers over time builds trust and lifetime value.
About TIME Associates
TIME Associates has been providing support for businesses of all types and sizes for over 20 years. Training – Innovation – Marketing – Expertise is what the letters of TIME stand for. Making sure that you are fully equipped to turn your sales challenges into tangible opportunities, with a measurable Return on Investment. The Associates are experts in their field and are available should you require support from other disciplines such as CRM, social media, design, networking, photography and accountancy. TIME Associates are at its most effective when they become an integral part of your team.
Join us as we launch our brand-new ‘recovery programme’ virtual events which support businesses to restart, rebuild and renew.
Was it that great before?
Our biggest challenge has not been technology but juggling childcare, new routines, homeschooling, motivation (self and others), changing workloads and priorities.
The Coronavirus kick-started a change – the World’s largest workplace experience in history.
Was it that good before? What are we holding onto? Is there a real opportunity to move forward?
Barriers we pushed through:
Technophobes – simply packed up laptops and went home to work and managed to navigate technology to do so.
Not trusting staff to work from home – managers had to adapt their thinking and approach to managing and motivating remote teams.
Resistance to change – we had to change how we communicate, make decisions, motivate, engage and deliver services.
Engagement and inclusivity – our minds are free to think about the job and keeping our people visible at work and home.
Content / Takeaway
TBC
When you register for your place, you will be sent a calendar invitation as confirmation of your place. The invite will include a unique link from Zoom for you to join the video call.
About the Speaker
Lisa Collen, Director of People & Workplaces, Flagship Group
Creating a great place to work and enabling great people to do great things has a positive impact on the business, team and individual performance.
Lisa believes the key to sustainable business success is through Great Leadership and Great People.
Lisa joined the Flagship Group in 2013 and has recently been leading the Group’s approach to the Coronavirus situation. Her day to day directorate covers HR, Learning & Development, Equality, Diversity & Inclusion and Workplace Facilities.
About Flagship Group
Flagship is a not for profit Housing Association, providing over 31,000 homes for affordable and market rent and sale across the East of England. Flagship maintains its housing stock and supports the communities they’re part of. They do this through their housing arms Flagship Homes, Victory Housing Trust, Suffolk Housing, their repairs and maintenance specialists, RFT Services, and their gas and boiler specialists, Gasway. Flagship Group employees are highly engaged and committed – they know this because they have told them and the Flagship Group was awarded Platinum Accreditation as a Best Employer, Eastern Region.