Richard Sheehan, CEO of Shropshire Chamber of Commerce in conversation with Andrea Reynolds CEO of Swoop, will share through conversation how businesses can finance their post-Covid recovery and protect their financial health.
Andrea will share her in-depth knowledge of the funding options available, both government and non-government, and discuss how to maximise your chances of successful funding. You’ll also learn about funding options you’ve possibly never considered spanning equity, grants and loans. She will be responding to real issues such as the realisation that your Bounce Back loan isn’t enough to see you through recovery, or the worry of how to meet your loan repayments in the future.
You will hear about:
cost savings – revealing how much businesses are overpaying on everyday expenses from banking to utilities
how to easily get this cash back and improve your bottom line
Swoop are partners of the BCC and work with a number of Chambers across the Accredited Chamber Network to deliver Chamber Finance Finder.
Tuesday 28 July – 9.00am – 9.45am (UK time)
Open to UK Chambers and members
Please note that registration closes 1 hour before the start time.
Existing client relationships have never been more important and companies that have effective processes will go from strength to strength.
In today’s world client retention is key!
Getting your data cleaned and well managed is the key to an effective CRM system. Your data is the most valuable asset your business has and it is crucial to understand your customers and as a result, improve your sales. Effective processes save time, stop you wasting money and get the results you require.
Join us in this 60-minute webinar with Jamie Allan, CRM and Database Specialist from Jamie-Allan.com who will demonstrate how an effective CRM system is crucial to understand your customers and deliver additional sales.
Co-presenter Glenn Hoy, Head of Sales from TIME Associates will share with you 6 words that will help you build and sustain an effective client communication process, personalised for your business and how to add the relevant detail to the various processes.
Glenn will also explain why effective processes save time, stop you wasting money and get the results you require.
Takeaways
Review how you manage your data
Understand how best to engage with your Customers
How to set up your internal KPI’s to match your Objectives
How to get your Sales and Marketing Teams to build relationships with your customers
Full access to the presentation to use in your business
Post-webinar access to the presenters for your specific questions, by way of a complimentary consultation.
Jamie has over 35 years of successfully delivering CRM business solutions for SME’s including being an early adopter of customer profiling/customer experience for Renault, Audi and VW using CACI ACORN in the 1970s/80s. He helps your business to be more Customer-Centric and get more sales from the customers that you already have. This is done by focusing on delivering customer profiling expertise (Segmentation, Demographics, Customer Experience and GDPR compliancy), to successfully target and retain the right customers for your business and create a superior customer journey and experience which will generate additional sales success. Jamie is a Microsoft Sales professional and a registered and approved Business Growth adviser.
Glenn is vastly experienced in all aspects of relationship-building with prospects, clients and lapsed customers. His passion is in making the sales process easy to understand and less daunting for those who may have great products/services but are apprehensive when contacting people. From the newest ‘one-man-band’, through to those who may need some guidance as they are doing the same things but not getting the results required. Then on to companies who have staff involved in their customer relationships (accounts, operations etc) who do not traditionally receive training, mentoring and support in their role.
His expertise is in both B2C and B2B which has been gained across a variety of sectors including publishing, automotive, home improvements, photography and education. Glenn includes his role as Head of Sales in his current portfolio of activities. He strongly believes that the days of ‘selling to’ are over and that building and sustaining trusted relationships will be even more essential when the ‘new normal’ impacts your business. The ‘gift of the gab’ is a thing of the past!
About Jamie-Allan.com
Since the 1980s, Jamie Allan has been providing CRM consultancy services to startups and SME’s most notably in the Retail, Automotive, Telecommunications and IT sectors. Jamie has built a strong reputation for delivering successful CRM implementations and much of his business has come from referrals.
About TIME Associates
TIME Associates has been providing support for businesses of all types and sizes for over 20 years.
TIME stands for; Training, Innovation, Marketing, Expertise. They make sure that you are fully equipped to turn your sales challenges into tangible opportunities, with a measurable Return on Investment. The Associates are experts in their field and are available should you require support from other disciplines such as CRM, social media, design, networking, photography and accountancy.
With global economic conditions likely to remain challenging in the near term, and the impact of the global pandemic and upcoming end of the transition period making way for further uncertainty for UK business, Dr Adam Marshall, BCC Director General will be joined in conversation by Andrew Bailey, the Governor of the Bank of England for our Global Insights Leaders Programme virtual event.
Discussions will focus on the Bank’s monetary policy decision to significantly expand quantitative easing, how it works with financial institutions to ensure that measures taken translate into on the ground support for businesses, and what further steps will be needed to ensure a fiscal environment that limits economic scarring and helps kickstart a recovery.
In order to comply with GDPR, the British Chambers of Commerce will not share your personal details with anyone unless you inform us you are happy for us to do so.
Investing in the physical and emotional wellbeing of your team and family has never been as important as it is now! Massage not only boosts your immune system but improves digestions, helps you sleep and can lift your mood. Learn the varied benefits of massage, how to give a clothed back massage and how to give and receive a clothed Weather massage to your children and / family. As this event falls during half term, you are welcome to bring your children or a family member along to practice on. Handouts will be given to all attendees.
About the presenter
Kate Pigeon-Owen’s career started in the City, working for Extel Financial, working with accountants, solicitors and financial institutions. Since then Kate has run a successful Stress Management company in London, before moving to Norfolk and setting up Wellbeing International Ltd, offering training and consultancy in the UK, Canada and the Far East. As a manager, Kate knows and understands the responsibilities of looking after the needs of her team and has many years’ experience of working in the corporate, statutory and voluntary sectors. Kate trained as a counsellor and has worked for charities such as Turning Point assisting with Relapse Prevention, low self-esteem and addiction issues. She is a facilitator of international accredited training in communication and massage with the IAIM and was a founding member of a Suffolk Charity school. Kate is a trained Mental Health First Aider and a member of the British Menopause Society. Kate has appeared on television and BBC Norfolk radio, Woman’s Hour, and published articles on education, stress and massage in many publications including the East Anglian Daily Times and Organic Life magazine. WellBeing International is a team of consultants working both in the UK and worldwide. Their collective vision is to reduce stress within the workplace looking after an organisation’s top resource – its staff. When there is a dynamic working environment then the skills and management of the team comes to the fore. At WellBeing, they aim to get to know their clients and provide a bespoke service that is befitting to their team.
Cancellation policy
We only have a maximum of 20 places on this event. If you book a place and are unable to attend, please ensure you cancel your place to allow others to attend. Cancel in writing to hello@norfolkchambers.co.uk
CPD In relation to our current CPD’s please see the following URL which you can also book a course as well
https://promotions.wavin.com/uk/cpd
However in short we can deliver the following courses for you should you wish.
The energy efficient option for central heating Soil & Waste – Part H – The principles of soil & waste discharge Assessing the lifetime of a continuously operated re-circulating system Designing an efficient and effective siphonic roof drainage system Whole life value within clay drainage systems Inspection Chambers: Rules and Regulations SUD’s: A Basic Overview Hot & Cold Plumbing: Adaptable Plastic Systems
For more information contact Neil on the details below
Aims to update and requalify existing first aiders to the required level of skill and knowledge in first aid, in accordance with the requirements of the Health and Safety (First Aid) Regulations 1981.
Successful delegates will be awarded a certificate of competence accredited by Qualsafe Awards who are recognised by Ofqual. It is valid for three years.
Course Venue
Open courses are held regularly at our training venues in Norwich, Norfolk and Cambridge, Cambridgeshire. Alternatively, courses can be arranged at your own site anywhere in the UK (subject to suitability).
Syllabus
Introduction to first aid
Incident management and safety
The unconscious patient
Major illness: diabetes, heart attack, stroke
Fractures and dislocations
Head Injuries
Eye Injuries
Simple record keeping & first aid equipment
The legal framework for first and in the workplace
Basic life support
Use of AED
Control of bleeding and shock
Major Illness: epilepsy, allergic reactions
Burns and scolds
Poisons and harmful substances
Basic casualty handling
Knowledge and skills assessments
“2nd course with Norvic and still very good training – excellent”
“Would definitely recommend Norvic Training”
“I have been doing First Aid for 33 years and it was the best course I have been on.”
The clock is ticking, and with only 21 days until CHIEF switches off for import declarations, you’ll want to be confident that your company is ready for these changes to avoid potential delays with your movements. Join us as we discuss the latest guidance, and cover topics such as, how to access the Customs Declaration Service, the new data elements your customs agent may ask for, setting up payments on CDS, and how to ensure a seamless transition.
Whether you file your own customs declarations or use an intermediary, this webinar will support you though the process.
Following on from the presentation, our trade experts will be answering your questions.
Chair:
Liam Smyth, Head of Trade Facilitation at British Chambers of Commerce & Managing Director at ChamberCustoms
Presenting:
Mitch Perks, Operations Manager at ChamberCustoms
Emmanuel Gianquitto, Head of Operations & CDS Consultant at ChamberCustoms
Aims to provide delegates with the required level of training, skills and knowledge in First Aid, and comply with the requirements of the Health and Safety (First Aid) Regulations 1981.
Suitable For
Successful delegates will be awarded a certificate of competence accredited by Qualsafe Awards who are recognised by Ofqual. It is valid for three years.
Course Venue
Open courses are held regularly at our training venues in Norwich, Norfolk and Cambridge, Cambridgeshire. Alternatively, courses can be arranged at your own site anywhere in the UK (subject to suitability).
Syllabus
Introduction to first aid
Incident management and safety
The unconscious patient
Major illness: diabetes, heart attack, stroke
Fractures and dislocations
Head Injuries
Eye Injuries
Simple record keeping & first aid equipment
The legal framework for first and in the workplace
Basic life support
Use of AED
Control of bleeding and shock
Major Illness: epilepsy, allergic reactions
Burns and scolds
Poisons and harmful substances
Basic casualty handling
Knowledge and skills assessments
“Good course with refreshing content. Great value for money.”
“The use of video clips really helped. The course was a good pace and the content was made interesting. It’s the most enjoyable First Aid course I have attended in 20 years.”
The British Chambers of Commerce are launching a brand new series of events – four topical and interactive webinars, designed to count down to the end of the EU Transition period.
They will be full of practical information and advice on what businesses need to do now in order to be prepared for the changes on 01 January 2021. They will also guide businesses through the jargon and complexities of Customs processes to ensure they understand what change is required.
Hosted by Customs expert Liam Smyth, these highly relevant and engaging webinars will guide businesses through the complexity of change in our import and export processes, systems and controls.
How to book a place:
Please follow the book now link. Due to the demand of this series, please note that only two members for each business can attend. Following the event, we will share event materials with you.
If you are a non-member and having difficulty with the booking website, please email hello@norfolkchambers.co.uk confirming how many places you require and a contact number. We will then call you to take payment.
Chamber Co.nnects are fortnightly network meetings for its members to network and chat with other businesses in a digital space.
We believe networking is key during difficult times to help with mental health, continuation of business and access to help and advice from peers. Each network meeting will have a guest speaker and will be focusing on a current topic.
Enjoy from the comfort of your own home with no early starts or commute and make sure to make a coffee and bring a smile to this online video meeting.
Who’s it for?
Business owners, managers, entrepreneurs, start-ups, young businesses and anyone who wants to connect and engage with other businesses in the Norfolk area.
Topic
How Marginal gains can Produce Massive Results
Many business owners are seduced by the belief that a killer product or a game-changing marketing strategy will be the thing that transforms their business results. Yet in the field of elite sport, it has long been established that marginal gains in multiple areas are what separates the great from the merely good.
In this speaking slot, leading Business Coach Mark Williams will show how small improvements in 5 key areas can transform your business and the results you achieve.
Guest Speaker
Mark Williams, ActionCOACH
Mark Williams grew up in Norfolk before leaving for university in the early 1990s. During a 25-year career in management consultancy, Mark worked all over the world with senior leaders from many of the world’s largest companies. Now, based back in his home county, Mark’s focus is on helping local business owners take their businesses from good to great. Outside of business, Mark’s passions include travelling with his family, tennis, and investing. He has recently succumbed to taking up golf. He lives in Beetley with his wife (Deb) children (Amy and Matthew) and his slightly scatty rescue dog (Max). ActionCOACH is the world’s number 1 business coaching firm. They haveserved thousands of businesses and their owners around the world and in every category imaginable.
They show owners how to get more time, better teams in their companies and more money on their bottom-line. With, hundreds of proven systems and strategies … guaranteed to get results.
With more than 1,000 offices in 80 countries, ActionCOACH delivers its proven business development systems to tens of thousands of business owners every week.
Since its inception, ActionCOACH has coached more clients, won more awards, gained more recognition and produced more profits than any other coaching company of its kind in the world.
Agenda
09:30 – Welcome from Chamber. Go through format and any updates. Introduce topic and speaker (5 mins) 09:35 – Guest speaker (15 mins) 09:50 – Q&A for speaker (10 mins) 10:00 – Discussion topics and networking (1 hour) 11:00 – Close
When you register for your place, you will be sent a calendar invitation as confirmation of your place. The invite will include a unique link from Zoom for you to join the video call.
Please note that moving forward this series won’t be a recurring meeting in Zoom so you will need to book on each individual session.
Tens of millions of people visit the Indeed site in the UK every month, running hundreds of millions of searches every year.The report covers the impact of the Coronavirus outbreak on the job market, including how the profile of jobseekers is changing, which occupations have become more competitive (and which are harder to fill), and the behaviour of jobseekers in this new environment.
This interactive and engaging webinar will enable businesses to understand how they can navigate and succeed in this complex period for the labour market.
The contributors
Pawel Adrjan is Head of EMEA Research at Indeed Hiring Lab blog. and a Research Fellow at Regent’s Park College, University of Oxford. Jack Kennedy is UK Economist in the Indeed Hiring Lab. Their research on the labour market is available on the Indeed Hiring Lab blog.
Jane Gratton is Head of People Policy at the BCC, leading on all aspects of employment and skills policy. She has worked at the BCC since 2017, covering a broad range of business environment issues, including spatial planning, economic development, transport and infrastructure. Prior to joining the BCC, Jane was Deputy Chief Executive at the Staffordshire Chambers of Commerce.
How to book a place:
Email us with which webinar session/s you wish to book on to at hello@norfolkchambers.co.uk. A final confirmation with the link to the webinar will be issued shortly before the event.
Please note that registration closes 1 hour before the start time.