With multiple substantial US tariff changes this year – from the removal of the de minimis exemption to amended steel and aluminium duties – the tariff landscape is more uncertain than ever. This session will guide UK exporters through classification and origin essentials, explain the documentation required, and highlight recent developments affecting trade. Through real-world examples and expert insight, we’ll help you manage risk and simplify export operations to the US.
Speakers: Emmanuel, Head of Consultancy and Training, ChamberCustoms Paul Wrighting, Documentation Trade Training & Compliance Manager, British Chambers of Commerce Brian Staples, President, Trade Facilitation Services William Bain, Head of Trade Policy, British Chambers of Commerce
Join us as we launch our brand-new ‘recovery programme’ virtual events which support businesses to restart, rebuild and renew.
Was it that great before?
Our biggest challenge has not been technology but juggling childcare, new routines, home-schooling, motivation (self and others), changing workloads and priorities.
The Coronavirus kick-started a change – the World’s largest workplace experience in history.
Was it that good before? What are we holding onto? Is there a real opportunity to move forward?
Barriers we pushed through;
Technophobes – simply packed up laptops and went home to work and managed to navigate technology to do so.
Not trusting staff to work from home – managers had to adapt their thinking and approach to managing and motivating remote teams.
Resistance to change – we had to change how we communicate, make decisions, motivate, engage and deliver services.
Engagement and inclusivity – our minds are free to think about the job and keeping our people visible at work and home.
Content / Takeaway
Understanding the correlation between motivated employees and business results
How to motivate your staff in uncertain and ever-changing times
Tips and techniques in motivating remote teams
When you register for your place, you will be sent a calendar invitation as confirmation of your place. The invite will include a unique link from Zoom for you to join the video call.
About the Speaker
Lisa Collen, Director of People & Workplaces, Flagship Group
Creating a great place to work and enabling great people to do great things has a positive impact on the business, team and individual performance.
Lisa believes the key to sustainable business success is through Great Leadership and Great People.
Lisa joined the Flagship Group in 2013 and has recently been leading the Group’s approach to the Coronavirus situation. Her day to day directorate covers HR, Learning & Development, Equality, Diversity & Inclusion and Workplace Facilities.
About Flagship Group
Flagship is a not for profit Housing Association, providing over 31,000 homes for affordable and market rent and sale across the East of England. They maintain its housing stock and support the communities they’re part of. They do this through its housing arms Flagship Homes, Victory Housing Trust, Suffolk Housing, its repairs and maintenance specialists, RFT Services, and their gas and boiler specialists, Gasway.
Flagship Group employees are highly engaged and committed – they know this because they have told them and the Flagship Group was awarded Platinum Accreditation as a Best Employer, Eastern Region.
Discover how UK businesses can maximise the benefits of Free Trade Agreements, with a spotlight on the CPTPP and the principles of cumulation. Using real-world examples, we’ll explain how rules of origin apply and what traders must do to qualify for preferential tariffs. This session is ideal for exporters seeking to unlock new opportunities in global markets.
Speakers: Emmanuel Gianquitto, Head of Consultancy and Training, ChamberCustoms Paul Wrighting, Documentation Trade Training & Compliance Manager, British Chambers of Commerce Olivia Herford, CPTPP Utilisation Lead, Department for Business and Trade William Bain, Head of Trade Policy, British Chambers of Commerce
Join the Norfolk Chambers for a backstage tour of SaxonAir and find out how they are making the future of air travel electric and sustainable. You’ll have the chance to see behind the scenes at the aircraft SaxonAir use on their charter flights and learn about the logistics of offshore working, as well as how they are working on their green credentials. There is limited capacity on this event so book quickly to avoid disappointment!
Agenda
09:00 – 09:30 Refreshments and Networking
09:30 – 10:00 Facility Tour
10:00 – 11:00 Offshore experience & Electric Aircraft/Hanger Tour
This event is now SOLD OUT! If you’d like a spot on our waiting list, simply drop us an email at hub@norfolkchambers.co.uk and we’ll be in touch as soon as a place becomes available.
Be HubHappy at our Festive Friday Breakfast Gathering!
Join us for a special festive-themed networking breakfast as we celebrate everything Norfolk Chambers has achieved in 2025 and toast to the year ahead!
A Festive Start to Your Friday
Kick off your morning surrounded by fellow business professionals in a warm, welcoming atmosphere. Enjoy festive breakfast treats, freshly brewed bean-to-cup coffee, and our seasonal special: a festive cinnamon spiced latte – the perfect warming drink to get the season started.
Whether you’re a loyal member or joining us for the first time, this is the perfect opportunity to connect with new contacts, catch up with familiar faces, and expand your professional network in a relaxed setting in the heart of Norwich City Centre.
Celebrating 2025 and Looking Ahead to What’s Next
Nova Fairbank, our Chief Executive, will be taking a look back on some key moments over the year as part of a short AGM. We will also share an exciting look ahead to what’s being planned for the Norfolk Chambers and our members in 2026. This is your chance to hear directly from the top about the opportunities coming your way.
Thank you to our official Hub Club Sponsors
We’re incredibly grateful to the team at Naked Marketing for their continued support as the official sponsor of our Hub Club events. Without Naked in our corner, these successful networking gatherings simply wouldn’t happen. We’re delighted to be working alongside them again next year – bringing more networking, more bacon, and more coffee to Norfolk’s business community.
What to Expect
Festive Christmas breakfast treats and pastries
Fresh bean-to-cup coffee and festive cinnamon-spiced lattes
Meaningful conversations with Norfolk’s business community
A chance to explore the Norfolk Chambers Business Hub if you’ve never been before
Direct access to the Norfolk Chambers team to discuss membership, events, and local business issues
A warm, inclusive atmosphere where professionals come to connect, and stay for the bacon
Perfect for: Existing members reconnecting, non-members wanting to experience what we’re all about, business owners seeking new contacts, and anyone who believes that great business happens over great conversations, especially when there’s good coffee involved!
Extend Your Morning – Members remember, co-working desks are included as part of Norfolk Chambers membership
Why rush off after breakfast? As a member, your desk access is included with your membership at no extra cost. Stick around and make a full morning of it – catch up on emails, take client calls, or continue those conversations you’ve just started.
We look forward to seeing you for this special festive gathering!
Join us for what promises to be an exclusive and interesting virtual event where the Bank of England will share their insight into the current economic climate, followed by a live Q&A.
Our guest speakers, Phil Eckersley, Agent and Patrick Campbell, Deputy Agent for South East and East Anglia, will be providing an overview of the UK economy, drawing on the most recent Bank of England Monetary Policy Report, published in early November.
The event will be held on ‘Chatham House’ rule and is therefore not open to the press. We would also encourage you to pre-submit any questions that you have for Phil and Patrick when registering for your place at this enlightening and informative event.
If you are a non-member then please email hello@norfolkchambers.co.uk confirming how many places you require and a contact number. We will then call you to take payment.
Event Speakers:
Phil Eckersley, Agent in the South East and East Anglia, Bank of England
Phil started with the Bank of England in 1987 having spent three years teaching economics and mathematics in SE London.
After four years working as a statistician on money supply data, Phil moved to the management’s accounts office in the Bank, providing detailed cost briefing to Governors and Directors.
In 1994 Phil joined the Bank of England’s agency network, between 1994 and 2002 acting as Deputy Agent in the South East & East Anglia moving on in 2002 to become Agent for Northern Ireland; then in October 2008 he was appointed to be the Agent in the South East and East Anglia.
Patrick Campbell, Deputy Agent in the South East and East Anglia, Bank of England
Patrick is a Deputy Agent at our South East and East Anglia Agency. He has worked at the Bank of England since 1999.
Before he became an agent in October 2018, Patrick mainly worked on our Foreign Exchange Desk (“the FX Desk”), which manages the UK’s reserves of foreign currency and gathers market intelligence. His work for the FX Desk included briefing senior Bank and Treasury staff on financial market reactions to major events, such as the 2010 and 2015 UK general elections and the EU and Scottish Independence referendums. And he was a member of the team that wrote the 2015 Review of Market Intelligence at the Bank of England.
In 2017-18, he was seconded to the Federal Reserve Bank of New York to analyse developments in the US money and treasury markets.
We are delighted to present world-renowned political leader Gordon Brown, former British Prime Minister, Chancellor of the Exchequer and Leader of the Labour Party, in conversation with Dr Adam Marshall, Director General of the British Chambers of Commerce. This fascinating and unmissable debate, the latest in the BCC’s Leadership Programme, will address one of the biggest economic crises of our time – a global pandemic that has impacted the lives of all peoples, countries and economies across the world – and the importance of global cooperation to find solutions. They will explore lessons learnt from past recessions, in particular the differences and similarities with the last major economic crash of 2008. We will hear their thoughts on the immediate interventions and future strategic considerations which are needed to address a catastrophic fallout, including inevitable job cuts, which will lead to unprecedentedly high levels of unemployment. They will also discuss how to restart, rebuild and renew our economy, to ensure long-term sustainable growth and a more robust and resilient global economy that can better defend itself against future major world events. Finally, the former Prime Minister and Dr Marshall will also consider those big universal challenges: a new way to trade as we move into new future international trade relationships, future tech-driven industries and a need for relevant skills, climate change, diverse representative leaders, and UK’s continued competitiveness and its role as a global leader in these and other areas. There will also be an opportunity to put questions to Gordon Brown, in this unmissable virtual event.
In order to comply with GDPR, the British Chambers of Commerce will not share your personal details with anyone unless you inform us you are happy for us to do so.
If you are a non-member then please email Hello@norfolkchambers.co.uk confirming how many places you require and a contact number. We will then call you to take payment.
In general, managers think that improving their employees’ wellbeing is a good idea. They understand that happier workers are more productive, creative and less likely to move on, taking their valuable skills elsewhere. Yet, many are daunted by setting up or maintaining a high-quality workplace wellbeing approach:
“We don’t have the money, space or time to set up a play area with a ping-pong table, fruit for every desk and have everyone doing yoga every day”.
High profile examples from famous companies have popularised a myth that treats and optional extras are necessary to improve worker wellbeing: what we might call ‘The Spangle Trap’. A spangle is a shiny ornament – nice to have, but only decoration on top of something else. This webinar helps you step back from the spangle trap and learn five principles for improving workplace wellbeing in ways that get to the heart of what workers value: good management, relationships, terms and conditions and appropriate support when things go wrong.
This webinar will cover:
Insight into the dangers of ‘the spangle trap’
What workers want and need
The 5-principles for implementing good workplace wellbeing initiatives, with explanation
Takeaway
An understanding of what makes a difference to worker wellbeing
The principles for implementing workplace wellbeing initiatives
Examples of how other businesses have done it
About the Speaker
Dr Helen Fitzhugh, Senior Research Associate and Knowledge Exchange Fellow at University of East Anglia.
Dr Helen Fitzhugh of Norwich Business School is passionate about organisations and research communication. She gathers the best academic evidence she can find on workplace wellbeing and productivity and then distils it down into practical information and resources for organisations as part of a project called the PrOPEL Hub. She draws upon work by researchers at the University of East Anglia who have been researching in this area for decades. Helen has worked across the public, private and voluntary sectors, so bring with her an understanding of how to adapt complex research findings so that they make sense to real-life workers and managers in a variety of different settings.
About University of East Anglia
Norwich Business School is the largest school in the Faculty of Social Sciences at the University of East Anglia, with over 1,000 undergraduate and 600 postgraduate students. With a team of more than 100 internationally recognised academics and business experts, we have a reputation for providing pioneering courses and high-quality research.
Within the school, there is a large cluster of researchers researching workplace wellbeing, including via leading the What Works Centre for Wellbeing’s recent work and learning programme. The wellbeing researchers are also involved in the PrOPEL Hub, a major new initiative designed to help boost productivity – and wellbeing – through supporting the growth of better workplaces in the UK. It involves partners from universities across the UK and the CIPD in providing practical lessons, ideas and toolkits for businesses to draw upon, all informed by the latest research and evidence.
9 speakers. 1 stage. A morning of ideas worth sharing. Impactful stories, Fresh Perspectives & Bold Voices
Step into a morning of powerful storytelling and fresh perspectives, as Norfolk’s brightest innovators, changemakers and creative minds take the stage.
The morning will be packed with rapid-fire talks and real, raw stories from entrepreneurs, activists, and bright people who are shaping the future in their own inspiring ways.
Agenda
9.00 AM – Arrival & Refreshments Ease into the morning with fresh coffee, pastries and conversation.
9.25 AM – Welcome from Co.next Chair, James Groves and our Co.next Sponsor, Mills & Reeve
9.40 AM – Part 1 Speakers
10.40 AM – Interval 20 min
11 AM – Part 2 Speakers
11.50 AM – Q&A, Networking and Reflections
12.30 PM – Event Close
☕️ Coffee and conversation included.
Expect honesty, energy and a healthy dose of inspiration.
Join us as we launch our brand-new recovery programme virtual events which support businesses to restart, rebuild and renew.
This virtual seminar will help you understand the options available to you when faced with the prospect of redundancies and or insolvency. Matthew Potter, partner at Howes Percival and employment law expert, will discuss the end of furlough and taking employers through the options available, including the Job Support Scheme; agreeing on changes to terms and conditions of employment and redundancy. Andrew Kelsall, partner at MHA Larking Gowen and an Insolvency Practitioner, will discuss the options available when facing financial difficulties and the implications of redundancies. Acting sooner rather than later can make the difference between recover and insolvency. Following the presentation, there will be a 20-minute live Q&A where Matthew and Andrew will answer your questions. Feel free to pre-submit any when registering.
Content / Takeaway
A first aid kit and guide for employers and businesses, looking at what their next steps should be on the road to recovery.
When you register for your place, you will be sent a calendar invitation as confirmation of your place. The invite will include a unique link from Zoom for you to join the video call.
About the Speakers
Matthew Potter, Partner at Howes Percival
Matthew Potter leads Howes Percival’s Employment team in East Anglia and has a wealth of experience in all areas of employment law both litigation and advisory. He provides commercial solutions for employers with particular experience of large scale TUPE transfers in both the private and public sectors; restructures; employment tribunal litigation and High Court injunctions.
Matthew writes and presents, frequently on employment law issues providing updates and training to clients.
Andrew Kelsall, Partner at MHA Larking Gowen
Andrew Kelsall joined MHA Larking Gowen in July 2012, having originally commenced as an accountancy trainee in 1980, becoming a partner in 2014.
Before 2012 Andrew was an Official Receiver in Norwich. Over the 29 years, he spent in the Insolvency Service dealt with many liquidations and bankruptcies.
Andrew likes to provide directors with solutions and has utilised both formal and informal processes as appropriate.
About Howes Percival
Howes Percival is a leading commercial law firm: our clients range from individuals and families to global businesses and government departments. We offer a wide range of legal expertise and are constantly investing in new specialisms to ensure that we can offer excellent advice to our clients across all aspects of their business.
We are one of the biggest firms of commercial solicitors in Norfolk and feature heavily in the Legal 500, achieving top rankings in corporate and commercial law, dispute resolution, employment, finance and real estate among others. Our agriculture, rural affairs and private client teams are highly-ranked in the Chambers UK guide.
About MHA Larking Gowen
MHA Larking Gowen is a private practice partnership, established over 130 years ago. We’re a major regional independent partnership and one of the UK’s top 40 accountancy firms. We have seven accountancy offices in Norfolk, Suffolk and Essex. We provide services across a range of accountancy disciplines and have an increasing focus on offering specialist advisory support for businesses, maximising the use of technology and improving client service through the use of digital solutions.
🌟 Save the Date – Charities United is back for 2026! Join us for our next quarterly Charities United on Tuesday September 22nd for a space to connect, collaborate, and celebrate the amazing work happening across Norfolk’s charity and CIC sector.
📣 Calling all local charities and CICs! Do you have a venue you’d love to showcase? Or a project, initiative or story to share? We’re looking for hosts and speakers for our 2026 Charities United events.
This is your chance to: 🏛️ Show off your space 🎤 Share what you’re up to 🤝 Simply connect with sector colleagues and partners
📬 If you’re interested in speaking, hosting or sharing, drop us a message – we’d love to hear from you!
🌟 Save the Date – Charities United is back for 2026! Join us for our next quarterly Charities United on Tuesday December 1st for a space to connect, collaborate, and celebrate the amazing work happening across Norfolk’s charity and CIC sector.
📣 Calling all local charities and CICs! Do you have a venue you’d love to showcase? Or a project, initiative or story to share? We’re looking for hosts and speakers for our 2026 Charities United events.
This is your chance to: 🏛️ Show off your space 🎤 Share what you’re up to 🤝 Simply connect with sector colleagues and partners
📬 If you’re interested in speaking, hosting or sharing, drop us a message – we’d love to hear from you!
