This popular monthly networking event will now take place online to allow businesses to network and create connections in a digital space.
Join Norfolk Chambers of Commerce for an online networking session to replace this the physical event of Two Hour Tuesday in King’s Lynn. We believe networking is key during difficult times to help with mental health, continuation of business and access to help and advice from peers. Enjoy from the comfort of your own home with no early starts or commute and make sure to make a coffee and bring a smile to this online video meeting.
What’s the format? We will be using Zoom to facilitate this virtual meeting of businesses. It will be introduced by Harry Harris from Swarm Apprenticeships, Paul Ward from Solace Coaching and Nicole Risby from Norfolk Chambers of Commerce. We will then ‘Go Round The Screen’ allowing a one minute for each business to highlight anything of importance.
Who’s it for? Business owners, managers, entrepreneurs, start-ups, young businesses and anyone who wants to connect and engage with other businesses in King’s Lynn and West Norfolk. Newbies are always welcome, whether it’s to our group or to networking in general.
Can I find out more? If you’d like to talk at one of our events, please get in touch with Nicole Risby we are always looking for new speakers.
Guest Speaker:
With the Chancellors outline for the Government’s new employment schemes, we speak with Harry Harris from local apprenticeship training provider and social enterprise, Swarm Apprenticeships.
Harry will try and break down the parts of the schemes and what they may mean for local businesses and learners. Although at this point, many parts of the Government initiative are still to be clarified, this is an opportunity to learn if there are opportunities for your business.
From 1st July 2020 the Coronavirus Job Retention Scheme becomes more flexible and employers can start to plan the return of their furloughed staff. This can be complicated and if not done correctly it could affect staff morale and impact on your business. The webinar will cover; • What is flexible furlough? • How does it work? • How can flexible furlough be applied?
About the presenter
Hema Mistry is Head of Operations at Quest Business Services. She has over 25 years HR, employment law and training experience and is MCIPD qualified. Her experience includes working in inhouse HR operational functions and over 15 years in the consultancy environment. Hema’s experience enables her to quickly establish organisations needs and deliver effective; commercial and practical solutions.
About Quest
For over two decades Quest has been providing human resources and health and safety solutions for individual businesses and membership organisations throughout the UK. Their reputation for quality of service has enabled them to establish long lasting relationships with many prestigious organisations. By integrating the latest technology and innovative insurance; with a highly experienced team of business partners; Quest has become a market leading provider.
This popular monthly networking event will now take place online to allow businesses to network and create connections in a digital space.
Join Norfolk Chambers of Commerce for an online networking session to replace this the physical event of Two Hour Tuesday in King’s Lynn. We believe networking is key during difficult times to help with mental health, continuation of business and access to help and advice from peers. Enjoy from the comfort of your own home with no early starts or commute and make sure to make a coffee and bring a smile to this online video meeting.
What’s the format? We will be using Zoom to facilitate this virtual meeting of businesses. It will be introduced by Harry Harris from Swarm Apprenticeships, Paul Ward from Solace Coaching and Nicole Risby from Norfolk Chambers of Commerce. We will then ‘Go Round The Screen’ allowing a one minute for each business to highlight anything of importance.
Who’s it for? Business owners, managers, entrepreneurs, start-ups, young businesses and anyone who wants to connect and engage with other businesses in King’s Lynn and West Norfolk. Newbies are always welcome, whether it’s to our group or to networking in general.
Can I find out more? If you’d like to talk at one of our events, please get in touch with Nicole Risby we are always looking for new speakers.
Guest Speaker:
We will be joined by Callum Coombes, CEO at Safepoint. Callum will be speaking on the Safepoint journey to-date and how they ended up in the niche they are in. From building the product to launching the business. Learn a little about safety innovations on the way too!
One of the costliest pursuits a business can undertake is the search for more customers. From entrepreneurial beginnings through to established businesses, many are naturally drawn to these “exciting” exercises. What if, we could increase our revenues without the need to dramatically increase conversion costs or overheads? What is more, we can do it without taking on unnecessary risk.
In this one-hour presentation, which includes a question and answer session, we look through simple tools that will help any business leverage their current opportunities and de-risk future endeavours.
This webinar will cover:
Finding potential sales in the data
De-risking product development
Effective market expansion
About the presenter
James Adams is the lead consultant at Norfolk based boutique management consultancy firm Akcela. James started his career on the early in career programme at Fortune 200 US company, holds an MBA from the UEA alongside a post graduate diploma in professional consulting. James’ career has seen him work alongside companies such as McDonalds, Starbucks, Vauxhall, Tesco, Electrovert and Foster Refrigerator managing consultancy projects in throughout Europe, China and USA.
About Akcela
At Akcela, they believe in working with businesses who are committed to growing and developing to achieve their full potential. Their team of trained management consultants are focused on supporting, guiding, and bringing expertise that enables this growth. Through engaging Akcela, their clients have achieved increased productivity, staff motivation, revenue and ultimately profits.
An opportunity to hear the Norfolk results of the UK’s largest independent business survey. The Chambers’ Quarterly Economic Survey was conducted during the full lockdown period between 18 May – 12 June 2020, the results capture the full impact of Covid-19 pandemic on the Norfolk business community.
Hear what businesses had to say about their sales and orders, investment intentions and their levels of confidence in comparison to the regional and national results.
About the presenter
Nova Fairbank – Head of Policy for Norfolk Chambers of Commerce
Responsible for ensuring that the Norfolk Chambers maintains its position as a leading ‘voice of business’ in Norfolk, through influencing and lobbying on issues affecting the Chambers membership. This is achieved by raising and highlighting the policy position of the Norfolk Chambers at a local, regional and national level on key issues. Monitoring of local policies and projects/initiatives that directly impact upon Norfolk Chamber members and ensure relevant action is taken using the Norfolk Chambers Area Councils and Special Interest Groups, board members and the wider Chambers membership.
Nova is also responsible for the issue, completion and collation and analysis of the Quarterly Economic Survey results, which highlight the economic position of Norfolk, through engagement with the local business community.
Looking to get more business from LinkedIn and connect with potential clients and partners? Discover how to make the most of your presence on this highly effective business networking tool.
On this webinar you will discover how to:
Create a powerful, eye-catching and engaging LinkedIn profile
Grow your LinkedIn connections
Increase your impact and visibility
Understand how to increase your number of recommendations
About the presenter
Kathy Ennis has over 20-years of business experience and is an expert in helping Micro and Side-Hustle businesses start-up, scale and turn their passion for their idea into a profitable business.
As a successful Business Mentor and Trainer, Kathy has a no-nonsense, you can do it attitude. She will listen, absorb and give a guiding hand in the right direction, but she’s no push-over. She’s been there, done that and bought the T-shirt; she knows that success and failure go hand-in-hand and that business planning is the missing link between passion and profit.
Kathy loves her role as a trainer and an ambassador on the Facebook #SheMeansBusiness campaign; a role she was handpicked for by the leading UK small business organisation, Enterprise Nation.
Chamber Co.nnects are fortnightly network meetings for its members to network and chat with other businesses in a digital space.
We believe networking is key during difficult times to help with mental health, continuation of business and access to help and advice from peers. Each network meeting will have a guest speaker and will be focusing on a current topic.
Enjoy from the comfort of your own home with no early starts or commute and make sure to make a coffee and bring a smile to this online video meeting.
Who’s it for?
Business owners, managers, entrepreneurs, start-ups, young businesses and anyone who wants to connect and engage with other businesses in the Norfolk area.
Topic
5 Ways to Boost your Immune System
At WellBeing International, their clients are asking for help with how to boost their immune system and how to feel confident in these unusual times. Their online “Boost You!” programme has been phenomenally successful; they sold every place in 3 days! In this little taster, Kate will give you ideas on how to improve your immune system naturally.
Guest Speaker
Kate Pigeon-Owen, WellBeing International
Kate Pigeon-Owen’s career started in the City, working for Extel Financial, working with accountants, solicitors and financial institutions. Since then Kate has run a successful Stress Management company in London, before moving to Norfolk and setting up Wellbeing International Ltd, offering training and consultancy in the UK, Canada and the Far East.
As a manager, Kate knows and understands the responsibilities of looking after the needs of her team and has many years’ experience of working in the corporate, statutory and voluntary sectors. Kate trained as a counsellor and has worked for charities such as Turning Point assisting with Relapse Prevention, low self-esteem and addiction issues. She is a facilitator of international accredited trainings in communication and massage with the IAIM and was a founding member of a Suffolk Charity school.
Kate is a trained Mental Health First Aider and a member of the British Menopause Society.
Kate has appeared on television and BBC Norfolk radio, Woman’s Hour, and published articles on education, stress and massage in many publications including the East Anglian Daily Times and Organic Life magazine.
WellBeing International are a team of consultants working both in the UK and worldwide. Their collective vision is to reduce stress within the workplace looking after an organisation’s top resource – its staff. When there is a dynamic working environment then the skills and management of the team comes to the fore. At WellBeing, they aim to get to know their clients and provide a bespoke service that is befitting to their team.
Agenda
09:30 – Welcome from Chamber. Go through format and any updates. Introduce topic and speaker (5 mins) 09:35 – Guest speaker (15 mins) 09:50 – Q&A for speaker (10 mins) 10:00 – Discussion topics and networking (1 hour) 11:00 – Close
When you register for your place, you will be sent a calendar invitation as confirmation of your place. The invite will include a unique link from Zoom for you to join the video call.
Richard Sheehan, CEO of Shropshire Chamber of Commerce in conversation with Andrea Reynolds CEO of Swoop, will share through conversation how businesses can finance their post-Covid recovery and protect their financial health.
Andrea will share her in-depth knowledge of the funding options available, both government and non-government, and discuss how to maximise your chances of successful funding. You’ll also learn about funding options you’ve possibly never considered spanning equity, grants and loans. She will be responding to real issues such as the realisation that your Bounce Back loan isn’t enough to see you through recovery, or the worry of how to meet your loan repayments in the future.
You will hear about:
cost savings – revealing how much businesses are overpaying on everyday expenses from banking to utilities
how to easily get this cash back and improve your bottom line
Swoop are partners of the BCC and work with a number of Chambers across the Accredited Chamber Network to deliver Chamber Finance Finder.
Tuesday 28 July – 9.00am – 9.45am (UK time)
Open to UK Chambers and members
Please note that registration closes 1 hour before the start time.
Existing client relationships have never been more important and companies that have effective processes will go from strength to strength.
In today’s world client retention is key!
Getting your data cleaned and well managed is the key to an effective CRM system. Your data is the most valuable asset your business has and it is crucial to understand your customers and as a result, improve your sales. Effective processes save time, stop you wasting money and get the results you require.
Join us in this 60-minute webinar with Jamie Allan, CRM and Database Specialist from Jamie-Allan.com who will demonstrate how an effective CRM system is crucial to understand your customers and deliver additional sales.
Co-presenter Glenn Hoy, Head of Sales from TIME Associates will share with you 6 words that will help you build and sustain an effective client communication process, personalised for your business and how to add the relevant detail to the various processes.
Glenn will also explain why effective processes save time, stop you wasting money and get the results you require.
Takeaways
Review how you manage your data
Understand how best to engage with your Customers
How to set up your internal KPI’s to match your Objectives
How to get your Sales and Marketing Teams to build relationships with your customers
Full access to the presentation to use in your business
Post-webinar access to the presenters for your specific questions, by way of a complimentary consultation.
Jamie has over 35 years of successfully delivering CRM business solutions for SME’s including being an early adopter of customer profiling/customer experience for Renault, Audi and VW using CACI ACORN in the 1970s/80s. He helps your business to be more Customer-Centric and get more sales from the customers that you already have. This is done by focusing on delivering customer profiling expertise (Segmentation, Demographics, Customer Experience and GDPR compliancy), to successfully target and retain the right customers for your business and create a superior customer journey and experience which will generate additional sales success. Jamie is a Microsoft Sales professional and a registered and approved Business Growth adviser.
Glenn is vastly experienced in all aspects of relationship-building with prospects, clients and lapsed customers. His passion is in making the sales process easy to understand and less daunting for those who may have great products/services but are apprehensive when contacting people. From the newest ‘one-man-band’, through to those who may need some guidance as they are doing the same things but not getting the results required. Then on to companies who have staff involved in their customer relationships (accounts, operations etc) who do not traditionally receive training, mentoring and support in their role.
His expertise is in both B2C and B2B which has been gained across a variety of sectors including publishing, automotive, home improvements, photography and education. Glenn includes his role as Head of Sales in his current portfolio of activities. He strongly believes that the days of ‘selling to’ are over and that building and sustaining trusted relationships will be even more essential when the ‘new normal’ impacts your business. The ‘gift of the gab’ is a thing of the past!
About Jamie-Allan.com
Since the 1980s, Jamie Allan has been providing CRM consultancy services to startups and SME’s most notably in the Retail, Automotive, Telecommunications and IT sectors. Jamie has built a strong reputation for delivering successful CRM implementations and much of his business has come from referrals.
About TIME Associates
TIME Associates has been providing support for businesses of all types and sizes for over 20 years.
TIME stands for; Training, Innovation, Marketing, Expertise. They make sure that you are fully equipped to turn your sales challenges into tangible opportunities, with a measurable Return on Investment. The Associates are experts in their field and are available should you require support from other disciplines such as CRM, social media, design, networking, photography and accountancy.
With global economic conditions likely to remain challenging in the near term, and the impact of the global pandemic and upcoming end of the transition period making way for further uncertainty for UK business, Dr Adam Marshall, BCC Director General will be joined in conversation by Andrew Bailey, the Governor of the Bank of England for our Global Insights Leaders Programme virtual event.
Discussions will focus on the Bank’s monetary policy decision to significantly expand quantitative easing, how it works with financial institutions to ensure that measures taken translate into on the ground support for businesses, and what further steps will be needed to ensure a fiscal environment that limits economic scarring and helps kickstart a recovery.
In order to comply with GDPR, the British Chambers of Commerce will not share your personal details with anyone unless you inform us you are happy for us to do so.
Investing in the physical and emotional wellbeing of your team and family has never been as important as it is now! Massage not only boosts your immune system but improves digestions, helps you sleep and can lift your mood. Learn the varied benefits of massage, how to give a clothed back massage and how to give and receive a clothed Weather massage to your children and / family. As this event falls during half term, you are welcome to bring your children or a family member along to practice on. Handouts will be given to all attendees.
About the presenter
Kate Pigeon-Owen’s career started in the City, working for Extel Financial, working with accountants, solicitors and financial institutions. Since then Kate has run a successful Stress Management company in London, before moving to Norfolk and setting up Wellbeing International Ltd, offering training and consultancy in the UK, Canada and the Far East. As a manager, Kate knows and understands the responsibilities of looking after the needs of her team and has many years’ experience of working in the corporate, statutory and voluntary sectors. Kate trained as a counsellor and has worked for charities such as Turning Point assisting with Relapse Prevention, low self-esteem and addiction issues. She is a facilitator of international accredited training in communication and massage with the IAIM and was a founding member of a Suffolk Charity school. Kate is a trained Mental Health First Aider and a member of the British Menopause Society. Kate has appeared on television and BBC Norfolk radio, Woman’s Hour, and published articles on education, stress and massage in many publications including the East Anglian Daily Times and Organic Life magazine. WellBeing International is a team of consultants working both in the UK and worldwide. Their collective vision is to reduce stress within the workplace looking after an organisation’s top resource – its staff. When there is a dynamic working environment then the skills and management of the team comes to the fore. At WellBeing, they aim to get to know their clients and provide a bespoke service that is befitting to their team.
Cancellation policy
We only have a maximum of 20 places on this event. If you book a place and are unable to attend, please ensure you cancel your place to allow others to attend. Cancel in writing to hello@norfolkchambers.co.uk